Ever walked into World Market for international snacks and walked out with a new couch? Just me? Well, it turns out World Market quietly does a LOT of furniture business. It's even one of the most prominent things they call out in the signage on their stores! In this World Market review, I'm diving into their couch collection to see if their sofas are as stylish and surprisingly affordable as their globally-inspired decor.
Meet the PotatoMeter
The PotatoMeter is Couch.com’s exclusive rating system that grades retailers on the following 5 value propositions:
Shopping Experience
Ease of navigation, product info quality, and overall user interaction
Shipping & Lead Times
Lead times for custom and in-stock products, plus actual transit times
Customer Focus
Customer satisfaction through warranty, return policies, delivery, and financing
Durability & Quality
Craftsmanship, material quality, product cleanability, and manufacturing origin
Brand Vibe Check
Brand uniqueness, key differentiators, and sustainability efforts
World Market, the place you hit up for funky throw pillows and globally-inspired knick-knacks, might not be the first spot that comes to mind when you're on the hunt for a new sofa. But hold your horses, because their couch game is surprisingly strong.
They've got a wild variety of styles, from sleek mid-century modern couch numbers to boho-chic loveseat beauties that'll make your living room sing. Sure, they're not exactly competing with the fancy-pants bespoke brands, but their sofas don't skimp on style or affordability. If you're looking for a trendy couch that won't break the bank, World Market is absolutely worth a peek. Trust me, I've spent hours geeking out over their collection, and I'm impressed.
Online Shopping Experience Rating: 94%
World Market's online presence is as vibrant and eclectic as their brick-and-mortar stores. You'll find a global bazaar of products at World Market, from Moroccan poufs to mid-century modern sofas. But with so much visual stimulation, is it easy to find the information you need about their couches? Let's navigate the digital aisles together.
World Market's Ease of Navigation
- Global bazaar vibe: Navigating World Market's website is like wandering through a bustling marketplace. The homepage is packed with eye-catching visuals and product highlights, which is exciting but can be a tad overwhelming if you're laser-focused on finding a sofa.
- Furniture Focus: Thankfully, the dedicated "Furniture" section in the top navigation bar is a lifesaver. It's like a shortcut to the couch haven, bypassing all the tempting decor and kitchenware.
- Impressive variety: Wow, they're not kidding about having something for everyone. There are tons of sofa styles, from mid-century modern to boho chic, and a wide range of colors and fabrics. This is a great starting point for anyone who's still figuring out their sofa soulmate. And yet, there is still a curated feel. This is the sign of a good assortment.
- Filter frenzy (in a good way): Once you're in the sofa section, the left sidebar filters are your new best friend. You can narrow down your search by size, color, material, price, and even specific features like sleeper functionality. It's like having a personal shopping assistant at your fingertips.
- Search bar savior: If you know exactly what you want (like me, the couch aficionado), the search bar is your go-to. It's surprisingly accurate and even suggests relevant terms as you type. A nice touch for those of us who hate endless scrolling.
- Wish list wanderlust: The "Wish List" feature is a great way to save your favorite sofas for later. It's like creating a digital mood board for your dream living room. Just don't blame me if your wish list gets a little out of control.
- Mobile-friendly marketplace: The website adapts well to different screen sizes, so you can browse for your dream couch on the go. The mobile experience is smooth and intuitive, making it easy to add that perfect sectional to your cart even while waiting in line for coffee.
World Market's Information Available “At-A-Glance”
- Price tag peek: Right off the bat, World Market shows you the price, and if it's on sale, they'll shout it out in bold red letters. As a bargain hunter, that makes me happy – no need to dig around for the good deals.
- Style snapshot: Each World Market couch gets a mini photoshoot with multiple photos showcasing different angles and close-ups of the fabric. It's like having a virtual showroom in your living room.
- Dimension details: They list the overall dimensions of the sofa, which is crucial for planning your space. However, I wish they included seat depth and height info on the main page, so you don't have to click through to each product page to get the full picture.
- Material callouts: They'll tell you right away if it's velvet, linen, leather, or some other fabulous fabric. But don't expect a deep dive into the specifics just yet. You'll have to dig a little deeper for that.
- Feature highlights: Look for icons that tell you if the sofa is a top seller, has storage, or is part of a matching collection. It's a quick way to spot the standouts, but I wouldn't base my decision solely on these badges.
- Limited reviews: Most sofas have at least a few reviews, but not all. It would be nice to see more customer feedback to get a better sense of real-world comfort and durability. This is mostly a sign of World Market's lackluster campaign to extract reviews from customers post-purchase but it sort of appears as if no one is buying any furniture there. This is obviously not the reality.
- Delivery details displayed: World Market actually does a pretty good job of showing estimated delivery dates and other options right on the product page. No need to add to your cart and go through a checkout process just to get a ballpark idea. Nice touch, World Market!
World Market's Product Images
- Visual variety: World Market doesn't hold back when it comes to showing off their sofas from every angle. You get a front, side, and back view, plus close-ups of the fabric and details like stitching and legs. It's a comprehensive look that helps you picture the sofa in your own space.
- Color confidence: They showcase the different color options beautifully, making it easier to match your existing decor. The sofa colors are vibrant and accurate, giving you a good sense of what to expect in person.
- Zoom-in, zoom-out: The ability to zoom in on the images is a fantastic feature. You can get up close and personal with the fabric weave, leather texture, or leg finish. It's the next best thing to touching it yourself.
- Lifestyle shots: While not as frequent as I'd like, the lifestyle photos they do have are tastefully done. They offer a glimpse of how the sofa might look in a real-life setting, sparking inspiration for your own living room design.
- Attention to detail: I appreciate how World Market highlights unique features like tufting, nailhead trim, and interesting leg designs. It's clear they understand that the little details can make a big difference in style.
- Overall impression: The product images are inviting and well-lit, creating a positive first impression. They do a good job of showcasing the sofas in an appealing way, making you want to learn more and potentially bring one home.
World Market's Quality of Product Information
- Material highlights: World Market gives you the basic rundown on their sofa materials, like whether it's leather, linen, or velvet. For those who crave more specifics, a quick click on the "Details" tab often reveals additional information, like the type of leather or weave of the fabric.
- Frame fundamentals: While they don't always explicitly state the frame material, World Market's sofas generally feature sturdy construction that can withstand everyday use. Their focus on affordability means you might not find kiln-dried hardwood frames, but their pieces are designed to be budget-friendly and stylish.
- Cushion comfort: They might not divulge the exact recipe for their cushion filling, but you can expect a comfortable blend of foam and fibers that strikes a balance between support and sink-in softness. Many of their sofas even feature removable and reversible cushions for added convenience and longevity.
- Feature showcase: World Market does a great job of highlighting special features like storage compartments in sleeper sofas or removable back cushions for easy cleaning. It's clear they understand the importance of functionality and versatility in a sofa.
World Market's Extra Bells & Whistles
- World Market rewards: Their rewards program is a nice perk for frequent shoppers. You earn points with every purchase, which can be redeemed for discounts on future furniture finds. It's a good way to stretch your budget further.
- Style guides: They have a whole section dedicated to style inspiration, with curated collections and design tips. It's like having a personal stylist for your home, without the hefty price tag.
Shipping & Lead Times Rating: 91%
You've fallen for a fabulous World Market sofa – congrats! But now, the anticipation sets in. How long will it take to transform your living room into a bohemian paradise? Let's explore World Market's shipping and delivery options to see if they can keep up with your excitement.
For those who need their couch fix ASAP, World Market does offer a selection of in-stock sofas and loveseats. These typically ship within 1-2 business days (or could be picked up the same day at select locations that have inventory), and delivery times vary depending on your location and chosen shipping method. You can expect standard ground shipping to take 3-7 business days if the item is parcel shipment friendly (UPS/FedEx). If you're in a hurry, expedited shipping options are available for an additional fee. This is where World Market shines, as their in-stock shipping times are generally faster than many competitors.
World Market's Shipping Time: Once your World Market sofa ships, the delivery time depends on several factors, including your location, the item's size. Sofas and larger sectionals requiring freight delivery can take 7-14 business days after leaving the warehouse. It may be longer, depending on your location. There are also World Market Sofas that qualify for in-store pickup depending on your location. World Market provides tracking information so that you can monitor your couch's journey from the warehouse to the living room.
Customer Focus Rating: 92%
World Market's diverse collection of sofas is enough to make any design enthusiast swoon. But what about their commitment to customers? We're exploring their resources and support to see if they truly go the extra mile. After all, a happy customer is a loyal customer, right?
World Market's Warranty:
- One-year wonder: World Market offers a limited one-year warranty on their sofas. This is pretty standard in the furniture industry, so it's not exactly groundbreaking, but it does offer some peace of mind for the first year of ownership.
- Material and workmanship: This warranty covers manufacturing defects in materials and workmanship. So, if your World Market couch frame cracks or the fabric tears due to a manufacturing issue within the first year, they'll take care of it.
- Cushion coverage: The warranty also extends to the cushions, including any failed or ruptured steel pocket coils and loss of resiliency due to material breakdown. That means you can rest easy knowing your tush is protected from faulty foam.
- Leather love: If you opt for a World Market leather sofa, the warranty covers the splitting or cracking of the leather material. However, remember that natural markings and variations in color or grain are not considered defects. They're part of what makes leather unique!
- Hardware and mechanisms: If any pre-installed components or hardware, like drawer glides or hinges, fail within the warranty period, World Market will replace them. Just be sure to keep your proof of purchase handy.
- World Market's warranty is a decent safety net for the first year, but it's not the most comprehensive out there. It covers the essentials, but don't expect it to protect you from normal wear and tear or accidents. For instance, if your kids decide to use your new World Market sofa as a trampoline, the warranty won't cover the damage.
- For the price point of World Market sofas, their warranty is very reasonable. It's important to remember that they offer stylish and affordable furniture, not heirloom-quality pieces meant to last a lifetime. If you're looking for a budget-friendly sofa that comes with some basic protection, World Market's warranty should do the trick.
World Market's Return Options:
- 60-day return window: World Market gives you a generous 60 days to return your sofa if you're not completely smitten. That's double the usual 30 days in the furniture industry, so you've got plenty of time to test it out in your living room.
- In-store and online returns: You can return your World Market couch either in-store or by mail, which is super convenient. Just be sure to keep the original packaging if you're even THINKING about shipping it back.
- Full refund (mostly): You'll get a full refund for your sofa if you return it within the 60-day window, minus any shipping costs. However, if you're returning a made-to-order or customized piece, you might be hit with a restocking fee.
- Store credit after 60 days: If you miss the 60-day window, don't despair. You can still return your World Market sofa for store credit, which is a nice option if you're looking to swap it for a different style or color. That said, furniture returns of any items that show wear and tear and/or general use are often hard to return. You've been warned!
- Helpful customer service: World Market's customer service team is generally responsive and helpful. They can answer your questions about returns, shipping, or any other concerns you might have.
World Market's Delivery Options & Costs:
- Freight shipping: For those big, bulky sectionals or oversized sofas, World Market uses freight shipping. This means your couch will arrive via a trucking or home delivery company, typically within 7-14 business days after leaving the warehouse. Keep in mind that freight deliveries are by appointment only, Monday through Friday, and the delivery team will only bring the sofa to your doorstep. You'll need to handle the unpacking and assembly yourself which should be nominal but is something to consider.
- World Market only delivers freight items Monday through Friday, so if you're hoping for a weekend delivery, you might need to adjust your expectations. Additionally, freight deliveries typically only go to your home's threshold (garage, front door, etc.), and assembly is not included.
- Shipping costs: World Market's shipping costs vary depending on the size and weight of your order. Smaller items usually ship for a flat rate, while larger items may incur additional freight surcharges. Don't forget to factor in shipping costs when budgeting for your new World Market sofa.
- Regional restrictions: Currently, World Market only ships within the contiguous United States. So, if you're in Alaska, Hawaii, or a U.S. territory, you're unfortunately out of luck for now.
- Curbside convenience: If you're not a fan of waiting for delivery, World Market's "Buy Online, Pick Up In Store" option is a major perk. You can order your World Market sofa online and pick it up at your local store, often within two hours if you order before 3 p.m. local time.
- Save on shipping: The best part? In-store pickup is completely free, saving you those pesky shipping fees. Plus, if you're a World Market Rewards member, you'll get an extra 10% off your purchase. It's a win-win for your wallet and your living room!
World Market's Financing Options:
- World Market credit card: World Market offers its own credit card with a tempting introductory offer of 20% off your first purchase. It also comes with ongoing rewards, like earning points on every purchase and special financing options. However, as with any credit card, be sure to read the fine print and understand the interest rates and fees before you apply.
- Third-party financing: World Market doesn't currently offer direct partnerships with third-party financing providers like Affirm or Klarna. This is a bit of a bummer for those who prefer to spread out payments over time without using a store credit card. However, they do accept major credit cards, so you could potentially use your own card's financing options if available.
- Promotional offers: Keep an eye out for special financing promotions that World Market occasionally runs. These promotions may offer deferred interest or no interest for a certain period, making it easier to afford your dream sofa. Just be sure to pay off the balance before the promotional period ends to avoid accruing interest charges.
Is Assembly Required?
- DIY delivery: Most World Market sofas arrive in a few boxes and require some assembly. Don't worry, though, it's usually just attaching the legs and maybe connecting a few sections. They include all the necessary tools and instructions, and the process is generally straightforward. If you've ever put together Ikea furniture, you'll be a pro at this.
- Assembly guides: If you need a little extra guidance, World Market does offer online assembly instructions for some of their sofas. You can find these on the product page under the "Specifications." They're not the most detailed guides I've ever seen, but they should get the job done for most folks.
World Market's Customization Options:
- Don't expect a bespoke experience when shopping for World Market couches. Their customization options are pretty limited compared to some higher-end brands, but they do offer a few ways to personalize your purchase.
- Certain sofas come with a choice of fabric colors and patterns. This lets you tailor the look to your existing decor or personal preferences. If you’re getting a modular sofa, these offer some flexibility in terms of configuration.
- Throw pillows and blankets: While not technically customizing the sofa itself, World Market offers a wide array of throw pillows and blankets to complement your new couch. It's a fun way to add a personal touch and create a cozy atmosphere.
Does World Market Offer Free Fabric Swatches?
- While I couldn't find a universal option to order fabric swatches directly from the World Market website, it seems like some stores might offer this service. Your best bet is to contact World Market customer service or reach out to your local store directly. After all, there's nothing quite like feeling that plush velvet or nubby linen between your fingers before committing to a new World Market couch!
Durability & Quality Rating: 93%
World Market's sofas are definitely eye candy, with colors that pop and designs that scream "on trend." But let's be real, folks: a couch isn't just a pretty face. It's gotta hold up to movie marathons, surprise spills, and the occasional wrestling match between your kids (or pets). So, are these globally-inspired beauties built to last, or will they be begging for a trip to the landfill after a few years? Let's dive in and find out.
World Market Review- Quality of Materials:
- Solid foundations: World Market sofas typically feature frames made of a combination of solid wood and engineered wood products like plywood and LVL. While not the most luxurious materials, they provide a sturdy base for everyday use. And, hey, it's part of how they keep their prices so wallet-friendly.
- Fabric frenzy: You'll find a variety of fabrics on World Market couches, from linen and velvet to performance fabrics designed to resist stains and spills. While some reviewers have noted that the fabric on certain World Market sofas may not be the most durable, it's important to remember that these pieces are often priced to be accessible to a wide range of budgets.
- Cushion comforts: World Market cushions typically feature a blend of foam and fiberfill, offering a balance of support and softness. While not as plush as high-end down-filled cushions, they're comfortable enough for everyday lounging and movie nights. Some of their sofas even feature feather-filled cushions for those who crave a little extra luxury. If you're picky, it might be worth going to your nearest World Market in-person to get the lay of the land (or, more accurately, the couch).
- Leather love: World Market also offers a selection of leather sofas, featuring both genuine leather and faux leather options. While their genuine leather sofas might not be the top-grain, full-aniline luxury you'd find at a high-end retailer, they still offer a stylish and affordable way to bring the look and feel of leather into your home.
- Overall quality: While World Market doesn't use the most premium materials, their sofas generally offer decent quality for the price. They're not designed to be heirloom pieces passed down through generations, but they're sturdy enough to withstand everyday use and add a touch of global style to your living space.
World Market Review- Cleanability:
- Stain-resistant superheroes: Many World Market sofas feature performance fabrics designed to resist stains and spills. This is a major plus for families with kids or pets, or for those of us who are prone to the occasional red wine mishap. It's a good idea to double-check the product details to see if a particular World Market couch has this feature.
- Spot Clean Only: While some World Market sofas have removable cushion covers, most are spot clean only. This means you'll need to be extra careful with spills and stains, and may need to invest in a good upholstery cleaner. But hey, that's the price you pay for a stylish sofa!
- Color Considerations: Lighter-colored World Market sofas might require a bit more vigilance when it comes to cleaning, but they can also brighten up a room and create a more airy feel. If you're worried about stains, opt for a darker color or a patterned fabric that can camouflage any spills or spots.
World Market Review- Quality of Construction & Manufacturing Origin:
- World Market sources their sofas from various countries around the world, which allows them to offer a diverse range of styles and designs at affordable prices. It's like having a passport to different furniture traditions, all from the comfort of your own home.
- In-house design: While they don't manufacture their own sofas, World Market does have an in-house design team that creates unique pieces exclusive to their brand. This means you'll find some truly one-of-a-kind World Market couches you won't see anywhere else. And they have a good eye for style.
- Mixed materials: Most World Market sofas feature a combination of solid wood and engineered wood in their frames. While solid wood is generally considered more durable, engineered wood can also be a good option if it's high quality and properly constructed.
- Quality control: World Market has quality control measures to ensure their sofas meet certain standards. However, some online customer reviews have mentioned issues with durability and construction, suggesting that there might be some inconsistencies in quality depending on the specific sofa model.
- Assembly required: Most World Market sofas require some assembly at home, which can be a pro or a con depending on your DIY skills. The good news is that they provide all the necessary tools and instructions, and the assembly process is generally straightforward.
Brand Vibe Check Rating: 89%
Finding the right World Market couch is like finding the perfect travel souvenir: it should reflect your personal style and tell a story. But what's World Market's story? Let's unpack their brand ethos, sustainability efforts, and overall vibe to see if it resonates with your inner globetrotter.
World Market's Key Differentiators & Unique Facts:
- From wicker to worldly wonders: World Market's roots trace back to a San Francisco pier in the 1950s, where a savvy businessman started selling imported wicker furniture. Today, they've evolved into a global marketplace, offering a diverse array of furniture and decor inspired by cultures around the world. It's a testament to their enduring appeal and ability to adapt to changing tastes. The company was known as Cost Plus World Market for a very long time and made a name for themselves by selling wicker furniture after importing it and retailing it for "cost plus 10%" so it looks like they started in the furniture biz just like yours truly! I always have some love for my furniture fam.
- Eclectic curation: Unlike traditional furniture stores that stick to specific styles, World Market embraces a "more is more" approach. Their collection is a vibrant mix of bohemian, mid-century modern, industrial, and global-inspired pieces. This eclectic curation is a major draw for those who crave a unique and personalized look for their homes.
- Affordable adventures: World Market has always championed affordable style, making global trends accessible to everyone. Their sofas are no exception, offering a wide range of prices to fit different budgets. Whether you're furnishing your first apartment or looking for a statement piece for your living room, World Market has a World Market couch to suit your needs and your wallet.
World Market's Sustainability:
World Market's eclectic style is inspired by diverse cultures and craftsmanship, but how does their commitment to sustainability factor into their furniture production? Let's investigate their eco-friendly practices and see how they're working towards a greener future.
- Ethical sourcing code of conduct: World Market has a Code of Conduct that suppliers must adhere to, which includes provisions against forced labor and promoting fair labor practices. They're not just about bringing you a stylish World Market sofa. They want to make it ethically.
- Recycled materials: While not all World Market sofas utilize recycled materials, they do offer a selection of pieces crafted from sustainable or recycled materials. It's a small step, but it shows they're thinking about the environment.
- Minimalist packaging: World Market seems to be making an effort to reduce packaging waste. Their sofas arrive in relatively compact boxes, minimizing unnecessary materials.
- Community involvement: While details are scarce, World Market mentions partnering with artisan communities around the world. This suggests a commitment to supporting traditional crafts and fair trade practices, which can have positive social and environmental impacts.
- Room for growth: While World Market's current sustainability efforts are commendable, there's definitely room for improvement. More transparency about their environmental impact and specific initiatives would be a welcome addition for eco-conscious shoppers.
World Market's Overall Brand Presentation:
- World Market's approach to sofas is all about bringing a worldly vibe to your living room without breaking the bank. They're not trying to be the fanciest brand on the block, but rather, your go-to spot for affordable and stylish pieces that let you express your unique personality. Think of them as the adventurous friend who always brings back the coolest souvenirs from their travels – they might not last forever, but they'll definitely make a statement while they're around. They're not shouting about being the most durable or luxurious, but their marketing whispers promises of affordability, trendy designs, and a wide variety to suit every taste. It's a smart move, as it attracts those of us who value a stylish space without the designer price tag.