Joybird has become a popular name in the world of modern, customizable furniture. If you’re considering a Joybird couch or sectional, you’ve probably got a few questions about quality, materials, and how the buying process works. I’ve put together this handy guide to answer all your questions and help you decide if Joybird furniture is right for your home.
From delivery timelines to warranties and cleaning tips, I’ve got you covered with everything you need to know before making a purchase.
1. Is Joybird American made?
While Joybird is an American brand, its furniture is manufactured in Tijuana, Mexico. All of their pieces are handcrafted by skilled artisans, with the company’s headquarters and design operations based in the U.S.
2. Is Joybird furniture made in China?
No, Joybird furniture is not made in China. All of Joybird’s furniture is produced in Tijuana, Mexico, where they focus on maintaining quality craftsmanship and durable construction.
3. Is Joybird good quality?
Yes, Joybird is known for producing high-quality furniture at a reasonable price point. Many Joybird couch reviews praise the brand for its durable materials, solid construction, and excellent customization options. Numerous Joybird reviews highlight positive customer feedback, emphasizing exceptional product quality and outstanding customer service. They use high-density foam cushions and kiln-dried hardwood for frames, which contribute to the overall longevity and comfort of their products.
4. Is Joybird real leather?
Joybird offers real, top-grain leather for some of their products. Top-grain leather is one of the highest-quality leather types available, making Joybird’s leather furniture a great option if you’re looking for durability and style.
5. Does Joybird offer fabric swatches?
Yes, Joybird provides free fabric swatches. You can order an entire box of swatches directly from their website, allowing you to see and feel the fabric options before making your final decision. This is a great way to make sure the color and texture will work well in your space.
6. Can Joybird furniture be customized?
Yes, Joy Bird offers a wide range of customization options. You can choose from dozens of fabrics, including performance and pet-friendly options, and select different configurations for sectionals. However, the leg stains and other minor details are generally not customizable.
7. How to clean Joybird couch?
To clean a Joybird couch, always refer to the fabric’s cleaning code, which can be found on the product page or included in your delivery. Most Joybird sofas can be cleaned with a water-based cleaner (W) or solvent-based cleaner (S). Performance fabrics are particularly easy to clean, often requiring just a damp cloth or mild detergent to remove stains.
8. Can you wash Joybird couch covers?
Yes, many Joybird couch covers are removable and washable. However, not all fabrics are machine washable, so be sure to check the cleaning instructions for your specific sofa fabric. Some covers may need professional cleaning or spot cleaning depending on the material.
9. How to connect Joybird couch?
To connect a Joybird sectional or modular couch, you’ll use the included hardware, which typically involves clips or brackets that secure each piece together. The instructions provided with your sofa will guide you through the process, making it fairly straightforward to set up.
10. Does Joybird offer a warranty on their furniture?
Yes, Joybird offers a Limited Lifetime Warranty on the structural components of their furniture, such as the frame and joints. They also provide a one-year warranty for fabric defects, cushions, and other materials. For added protection, they offer a 5-year extended warranty plan called “Life Happens” or “Pet Protector,” which covers accidental damage. Additionally, Joybird's protection plans provide customers with added security, ensuring that potential issues with furniture are addressed comprehensively.
Bryant Sofa / joybird.com
11. How long does it take to receive a Joybird couch?
Joybird’s delivery times vary depending on whether the couch is made to order or in stock. For made-to-order items, expect a lead time of 4-8 weeks for construction, plus up to 2 weeks for shipping. In-stock items typically ship within 2 weeks and arrive in about 2-4 weeks, depending on your location.
12. How long does a Joybird couch last?
With proper care, a Joybird couch can last for many years. Thanks to their high-quality materials like kiln-dried hardwood frames and high-density foam, Joybird sofas are built to be durable. On average, you can expect a Joybird couch to last 10 years or more, especially with the right maintenance.
13. Are Joybird couches comfortable?
Yes, Joybird sofas are generally very comfortable. The high-density foam cushions provide excellent support, and the range of fabric options allows you to choose textures that fit your comfort preferences, ensuring that your new couch meets your expectations for both customer satisfaction and comfort. Whether you prefer firm seating or something softer, there’s likely a Joybird couch that will suit your needs.
14. Does Joybird have showrooms?
Yes, Joybird has a few brick-and-mortar showrooms where you can view their furniture in person. They have locations in Los Angeles, New York, Chicago, and a few other major cities. If you’re near one, visiting a Joybird showroom is a great way to get a feel for the quality and comfort of Joybird furniture.
15. Does Joybird offer free returns?
No, Joybird does not offer free returns. If you want to return a Joybird sofa, you’ll need to pay return shipping costs, which can be expensive due to the size and weight of the furniture. Additionally, Joybird charges a 15% restocking fee on returns unless there is a manufacturer defect.
16. What is Joybird’s return policy?
Joybird offers a 90-day return window for most of their products, but the furniture must be in like-new condition. Customers are responsible for return shipping costs and a 15% restocking fee. It’s important to review the product details on the website since some items are listed as final sale and cannot be returned.
17. Does Joybird offer financing options?
Yes, Joybird partners with Affirm to offer financing options, allowing you to pay for your Joybird furniture over time. Depending on your credit, you can choose payment plans ranging from 3 to 18 months, with interest rates between 0-36% APR.
18. How much does a Joybird sectional cost?
The price of a Joybird sectional depends on its size, fabric, and configuration. On average, Joybird sectionals range from $2,500 to $4,500, though prices can vary based on sales and fabric upgrades. Remember that Joybird often runs promotions, so it’s worth waiting for a sale to get the best deal.
19. Does Joybird have sales?
Yes, Joybird frequently has sales, often offering up to 30% off their regular prices. It’s a good idea to wait for one of these promotions before buying, as their sale prices are much more representative of what you’ll actually pay.
20. How does Joybird compare to other furniture brands?
Joybird is known for its high-quality materials, customization options, and mid-century modern designs. While they may not be as high-end as some luxury brands, they offer excellent value for the price. When comparing Joybird to brands like Article or Burrow, Joybird’s customizability and wide fabric selection often stand out, while their price point remains competitive. Additionally, Joybird furniture seamlessly integrates into various living spaces, enhancing the overall aesthetic and functionality of home decor.
