Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
Review
Sundays: Ultimate Brand Review And Rating

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Key Takeaways
- Sundays offers a unique blend of modern design with a focus on comfort and durability. Their modular sectionals and cozy sofas are crafted with high-quality, family-friendly performance fabrics.
- Free delivery and in-home assembly are provided for most orders within the continental U.S. and Canada, enhancing the customer experience.
- 30-day return policy with a flat-rate shipping fee applies for returns, offering a fair amount of flexibility, though it must be done through showrooms.
- 2-year warranty covers manufacturing defects, but misuse or damage is not covered, ensuring peace of mind within standard use.
- Financing via Shop Pay offers customers flexible payment plans with no hidden fees, making it easier to budget for quality furniture.
- No assembly required for modular sofas, as Sundays' delivery team assembles the pieces and provides guidance on reconfiguring in the future.
- Free fabric swatches are available to help customers make confident decisions on their fabric choices.
- Online Shopping Experience
- Shipping & Lead Times
- Customer Focus
- Durability & Quality
- Brand Vibe Check

89%
Overall
PotatoMeter
Rating
Meet the PotatoMeter
The PotatoMeter is Couch.com’s exclusive rating system that grades retailers on the following 5 value propositions:
Shopping Experience
Ease of navigation, product info quality, and overall user interaction
Shipping & Lead Times
Lead times for custom and in-stock products, plus actual transit times
Customer Focus
Customer satisfaction through warranty, return policies, delivery, and financing
Durability & Quality
Craftsmanship, material quality, product cleanability, and manufacturing origin
Brand Vibe Check
Brand uniqueness, key differentiators, and sustainability efforts
Online Shopping Experience Rating: 88%
Shipping & Lead Times Rating: 86%
Customer Focus Rating: 91%
Durability & Quality Rating: 89%
Brand Vibe Check Rating: 90%
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