If you've been looking online for a budget-friendly sofa, Joss and Main might catch your eye with its trendy styles and affordable options. But before you hit "add to cart," there are probably a few things you're curious about. From the quality of Joss and Main couches to their shipping timelines and customization options, I’ve got the answers you need.
I’ve gathered the most common questions people ask when they’re thinking about buying a Joss and Main sofa, sectional, or couch. Let’s break it all down so you can make sure your new couch fits your style, budget, and space.
1. What type of store is Joss and Main?
Joss & Main is an online furniture retailer offering a curated selection of stylish home furnishings at affordable prices. They focus on making it easier to transform your living space without breaking the bank and offer a range of quick-ship delivery options.
2. Who owns Joss and Main?
Joss & Main is owned by Wayfair, one of the largest online home goods retailers in the world. As part of the Wayfair family, Joss and Main benefits from their extensive logistics network, while maintaining its own unique vibe focused on style and affordability.
3. Are Joss & Main and Wayfair the same?
While Joss & Main and Wayfair are both part of the same parent company, they target slightly different audiences. Joss and Main leans more toward curated, trendy designs, while Wayfair offers a broader selection covering a wider price range. Both brands share similar product categories, but the overall shopping experience feels more "styled" at Joss & Main.
4. Are Joss and Main and Birch Lane the same?
No, Joss & Main and Birch Lane are different brands, but Wayfair owns both. Birch Lane focuses on classic, timeless designs, whereas Joss and Main caters more to modern and contemporary styles. Joss and Main is the way to go if you're looking for a trendier look.
5. Where is Joss and Main located?
Joss & Main operates entirely online and doesn’t have physical stores. It’s headquartered under Wayfair, which is based in Boston, Massachusetts. All purchases are made through their website, making it easy to shop from anywhere.
6. Where is Joss and Main furniture made?
Joss and Main furniture is sourced from various manufacturers across the globe. Some items are made in the USA, while others are imported. The origin of each piece can vary depending on the manufacturer, so it’s always a good idea to check the product details if you're curious about where a specific item is made.
7. Why is Joss and Main cheaper than Wayfair?
Joss and Main’s keeps their price point lower and their offerings affordable by featuring products from a wide range of manufacturers, some of which produce items at lower cost points compared to Wayfair's more diverse catalog.
8. How much do Joss and Main couches cost?
The price of Joss and Main couches typically ranges from around $500 to $3,500, depending on the style, materials, and size. On average, you can expect to pay around $1,200 for a quality 3-seater. Their wide range ensures there’s something for every budget.
9. Are Joss and Main couches good quality?
Joss and Main couches are generally of good quality, especially considering their price range. Their pieces tend to focus more on style and affordability rather than luxury craftsmanship, so while they may not be top-tier, they’re ideal for shoppers looking for a trendy and functional couch that won’t break the bank.
10. Are Joss and Main couches comfortable?
For the most part, yes! Joss and Main couches are designed to be stylish and comfortable. They offer a variety of cushion types, from plush, feather-filled options to firmer foam, so you can choose based on your personal preference. Make sure to check the product description for specifics on comfort features like cushion fill and seat depth.
Portland 80.5'' Genuine Leather Sofa / jossandmain.com
11. Does Joss and Main offer custom sofas?
Joss & Main offers some level of customization for certain sofas, such as choosing different upholstery options or sectional sofa configurations. However, their customization is generally limited compared to fully bespoke options you’d find at higher-end retailers.
12. Does Joss and Main offer fabric swatches?
Yes! Joss and Main provides free fabric swatches for many of their sofas, allowing you to see and feel the material before committing to a purchase. You can request swatches directly from the product page to make sure the fabric is the right fit for your home.
13. How long do Joss and Main couches take to deliver?
Delivery times for Joss and Main couches can vary depending on whether the item is in stock or made to order. In-stock items usually ship within 3 to 14 days, while custom or made-to-order sofas can take anywhere from 6 to 12 weeks for delivery.
14. Does Joss and Main offer financing options?
Yes, Joss & Main offers financing options through services like Affirm and Bread Pay. They also have a Joss & Main credit card, which offers rewards and special financing. This makes it easier to spread out the cost of a new couch over time.
15. Can I track my Joss and Main sofa delivery?
Yes, Joss & Main offers tracking for all orders. Once your order ships, you’ll receive a tracking number that allows you to monitor the delivery status of your couch. They also provide scheduled delivery appointments for larger items, so you’ll know exactly when to expect your new sofa.
16. When does Joss and Main have sales?
Joss & Main frequently runs sales throughout the year, with significant discounts during major shopping holidays like Black Friday, Cyber Monday, and Memorial Day. They also offer seasonal promotions, so it’s worth keeping an eye on their site or signing up for their newsletter to catch the best deals.
17. Does Joss and Main have free returns?
Joss & Main doesn’t typically offer free returns. If you decide to return a couch, return shipping costs will likely be deducted from your refund unless there is a manufacturer defect. It's important to review the return policy before making a purchase to understand the terms.
18. What are Joss and Main’s return policies for couches?
Joss & Main offers a 30-day return window for most couches, but the item must be in its original condition and packaging. If the couch has already been assembled, returns might be trickier. They’ll deduct the return shipping cost from your refund unless there is a defect or error with the product.
19. How do Joss and Main sofas compare to West Elm?
Joss & Main sofas are generally more affordable than West Elm’s, which tend to lean toward higher-end, design-focused furniture. While both brands offer trendy, stylish pieces, West Elm is known for using higher-quality materials and craftsmanship. Joss and Main is better suited for shoppers who want the look without the premium price tag. Check out our couch comparisons to know more!
20. Are Joss and Main couches easy to assemble?
Most Joss and Main couches require some assembly, but the process is generally straightforward. The product pages often include instructions, and you can opt for their white glove delivery service, which includes assembly if you’d prefer not to handle it yourself.
