BenchMade Modern is well-reviewed, but the truth is that – compared to other brands in this competitive market – they don’t have that many reliable 3rd party reviews. This seems to contradict the founder, Edgar Blazona’s, thoughts about the company’s goal: “For us, quality is the lead driver. If you break it down a bit, in our business, word-of-mouth is the most important. […] We focus on the quality and also the experience, and people then tell that story to others.” So what do people think about BenchMade Modern? Here’s a look at some of the various aspects of BenchMade Modern reviews.
Overall BenchMade Modern Reviews:
- Where available, the brand is well-reviewed. Wirecutter gave them a nice write-up.
Top BenchMade Modern Product Reviews:
NOTE: Customer reviews of their couches are all pooled together for an entire collection, which means you might be looking at a loveseat but seeing reviews for a 2 piece sectional if that’s part of the same collection. This, plus a lack of reviews below 4 stars, makes it difficult to honestly gauge certain aspects of the company and their couches.
- Skinny Fat Sofa 5 Star Review: “Well made. Super solid. Way faster delivery and customization than we could find at big box stores. Very happy.” – Aaron C.
- Skinny Fat Sofa 4 Star Review (this is the lowest rating review on their site I could find, which is suspicious): “Love so much about this couch and even more so the amazing customer service I’ve received both before and after buying it. The only glitch was in the manufacture (some defects in the leather + a frame that is far too visible through the material on one piece of the sectional) — but the folks at Benchmade have been nothing but helpful and I am confident it will all be made right!” – Jon S.
BenchMade Modern’s Customer Service Reviews:
- The customer service is rated very highly. This is likely in part due to their very generous return system.