Ashley Furniture Couches: 20 Questions Answered

If you’ve been furniture shopping lately, there’s a good chance Ashley Furniture popped up—and with good reason. What started as a modest family operation with just 35 employees in 1970 has grown into a global powerhouse with more than 35,000 team members and facilities in 155 countries¹.

In 2025, Ashley Furniture Industries was recognized by Fortune as one of America’s Most Innovative Companies²—a nod to their bold approach to technology, process improvements, and company-wide creativity. Whether you're hunting for budget-friendly basics or a stylish sectional that can handle movie nights and muddy paws, Ashley’s massive scale means you’re likely to find what you need—fast.

Quick Takeaways About Ashley Furniture Sofas

Just want the highlights? Here are the key things to know before buying an Ashley Furniture couch:

• Ashley Furniture couches are known for affordability and wide style selection.

• Most sofas are made using a mix of solid and engineered wood.

• Popular models include easy-care fabrics and modular configurations.

• Delivery is fast on most in-stock items, with white-glove service available.

• Limited customization options, but lots of pre-configured choices.

• Great entry-level brand with good value for the price.

Ashely Furniture Couch FAQs

1. Where is Ashley Furniture made?

Ashley Furniture produces its furniture in a variety of locations, including factories in the United States and overseas. While some Ashley Furniture couches and products are made in the USA, a significant portion is manufactured in countries like China and Vietnam. This combination helps the company maintain affordable prices for their wide range of products.

2. Is Ashley Furniture made of real wood?

Yes, many Ashley Furniture sofas and other pieces are made using real wood. However, the type of wood can vary. Some pieces use solid hardwood, while others incorporate engineered wood or veneers. This mix helps to balance durability and cost, ensuring that Ashley Furniture couches stay affordable without sacrificing quality.

3. Are Ashley Furniture sofas good quality?

Ashley Furniture couches are known for offering decent quality at budget-friendly prices. While you won’t find luxury-level craftsmanship, many Ashley Furniture reviews highlight the solid build, comfort, and affordability. These couches are great for families, first-time homeowners, or anyone looking for stylish options without breaking the bank.

4. How long do Ashley Furniture couches last?

The lifespan of Ashley Furniture couches depends on usage and care. On average, an Ashley Furniture sofa can last anywhere from 5 to 10 years with proper maintenance. Ashley's more premium models, built with higher-quality materials, may last even longer. Reading through Ashley Furniture reviews can provide additional insights on specific models and their durability.

5. Are Ashley Furniture sofas comfortable?

Comfort is subjective, but many Ashley Furniture reviews indicate that their couches are generally comfortable for everyday use. They offer a range of options with different cushion types and support levels, so whether you prefer firm or plush seating, Ashley Furniture likely has a sofa to suit your needs.

6. What type of fabric does Ashley Furniture use on their sofas?

Ashley Furniture uses a variety of fabrics on their couches, including microfiber, polyester, chenille, and faux leather. These materials are chosen for their durability and ease of cleaning, making Ashley Furniture couches a good option for busy households or families with pets and kids.

7. Does Ashley Furniture have eco-friendly or sustainable options?

Ashley Furniture has made strides toward sustainability by using eco-friendly materials, such as responsibly sourced wood, in some of their products. Additionally, they are making efforts to reduce waste in their manufacturing processes. While not all Ashley Furniture couches fall into the “green” category, their commitment to improving sustainability is growing.

8. How do you clean an Ashley Furniture couch?

Cleaning your Ashley Furniture sofa depends on the material. For fabric sofas, it’s recommended to spot clean with mild soap and water or use a fabric cleaner specified by Ashley. Faux leather couches can be wiped down with a damp cloth. Always refer to the specific care instructions provided for your Ashley Furniture couch to avoid damaging the fabric.

9. Does Ashley Furniture offer fabric swatches?

Yes, Ashley Furniture offers fabric swatches, but they are often available through their retail stores rather than online. You can contact your nearest Ashley HomeStore to request fabric samples for the couch you’re interested in purchasing.

10. Do Ashley Furniture couches come assembled?

Some Ashley Furniture couches come fully assembled, but many models, especially sectionals, require minimal assembly like attaching the legs or connecting the pieces. If you prefer to avoid any assembly, Ashley offers white-glove delivery services that include full setup.

11. Does Ashley Furniture offer white-glove delivery for couches?

Yes, Ashley Furniture offers white-glove delivery for an additional fee. This service includes delivering your couch to the room of your choice, assembling it, and removing all packaging. It's a convenient option if you want to avoid dealing with the assembly yourself.

12. Does Ashley Furniture offer free delivery on couches?

Ashley Furniture offers free shipping on some smaller items and accessories, but larger items like couches typically incur a delivery fee. The fee depends on the location and delivery method chosen, so it's worth checking during checkout to get the exact cost.

13. Can you return a couch to Ashley Furniture?

Yes, Ashley Furniture offers returns on couches, though the policy differs slightly between in-store and online purchases. For online purchases, you typically have 30 days to return your couch if it doesn’t meet your expectations. However, restocking fees and return shipping costs may apply, so be sure to review the return policy specific to your purchase.

14. Does Ashley Furniture have a warranty on couches?

Ashley Furniture offers warranties on their couches, covering different aspects such as the frame, cushions, and upholstery. The frame usually has a lifetime limited warranty, while cushions and fabrics typically have shorter coverage, ranging from 1 to 3 years. Extended Ashley Furniture warranty can also be purchased for additional protection.

15. How does Ashley Furniture financing work?

Ashley Furniture offers financing options through their Ashley Advantage™ Credit Card, which allows you to pay off your purchase in monthly installments. They often provide promotional periods with 0% interest if paid in full within a certain timeframe. Be sure to read the terms, as missed payments can result in accrued interest.

16. Are Ashley Furniture couches customizable?

Ashley Furniture doesn't focus on customization. However, certain sofa models do offer different fabric and configuration options. For instance, some sectionals allow you to choose between left- or right-facing configurations. Full customization beyond these options isn’t available.

17. What is the difference between Ashley HomeStore and Ashley Furniture?

Ashley Furniture is the brand that manufactures the furniture, while Ashley HomeStore is the retail chain where customers can browse and purchase Ashley Furniture products. Both are owned by the same company, but Ashley HomeStore is the customer-facing branch, offering an in-person shopping experience.

18. Why is Ashley Furniture so popular?

Ashley Furniture’s popularity comes from its wide selection, budget-friendly pricing, and extensive retail presence. As one of the largest furniture manufacturers and retailers in the U.S., they make it easy for customers to find stylish, affordable options both in-store and online. Their frequent sales and promotions also make them an attractive choice for many buyers.

19. What is comparable to Ashley Furniture?

Brands like Living Spaces, AllModern, and La-Z-Boy offer similar price ranges and styles to Ashley Furniture. These brands also focus on providing affordable, family-friendly furniture, often with financing options and a wide range of products for every room.

20. Does Ashley Furniture have sales on couches?

Yes, Ashley Furniture frequently runs sales and promotions on couches. These can range from seasonal discounts to clearance events, and they also offer special financing deals. Keep an eye on their website or visit a local Ashley HomeStore for the latest deals.

Ready to shop smart? Whether you’re buying your first couch or upgrading your living room, Ashley Furniture offers value, comfort, and convenience. Don’t miss our expert Ashley Furniture Review for more insights and curated product recommendations.


SOURCES:
¹ Ashley Furniture Industries. “About Us.” Ashley Furniture, https://www.ashleyfurniture.com/about-us
² Ashley Furniture Industries. “Ashley Named on Fortune’s America’s Most Innovative Companies 2025 List.” Ashley Furniture Industries LLC, March 26, 2025, https://www.ashleyfurnitureindustriesllc.com/news/2025/03/03-26-2025ashleynamedonfortunesamericasmostinnovativecompanies2025list