What A Room vs Home Depot: Who Has Better Couches?
Can What A Room's personalized customer service trump Home Depot's easy online shopping experience? Get ready to explore which brand has your ideal sofa waiting for you!
Alex Back | Couch.com CEO & Founder
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Step into the ring for the ultimate sofa showdown between What A Room and Home Depot. With comfort, style, and service on the line, which furniture champ will reign supreme? Get ready to witness the clash of couch titans in this epic comparison.
Side By Side
Features
What A Room
Home Depot
Made to Order Lead Times
4-6 weeks
N/A
Free Shipping Option
White Glove Delivery Option
$99+
Varies
Return Option
Warranty Included
Financing Option
Affirm, Shop Pay
Home Depot Credit Card / Project Loans
Assembly Required
Varies
Varies
Large Fabric Selection
Free Swatches Available
Manufacturing Origin
USA
USA + Import
Avg. 3-Seat Couch Price
$$$
$-$$$
What A Room excels in creating customizable, high-quality, eco-conscious sofas with a premium price tag, ideal for buyers valuing sustainability and unique design. Home Depot offers a wide range of styles at varying quality levels, appealing to budget to mid-range customers seeking affordability and convenience without compromising on style.
BRAND #1: What A Room
What A Room was founded with the goal of offering fully customizable sofas and sectionals, made in the USA with high-quality materials. By owning their own factory in Los Angeles, they are able to offer quicker production times (4-6 weeks) while ensuring a personalized customer experience. Their key milestone includes providing over 250 fabric choices, with a focus on pet-friendly and eco-conscious options. Known for their craftsmanship, durability, and commitment to customer satisfaction, What A Room has carved out a niche as a go-to brand for buyers seeking custom, high-end furniture with a fast turnaround.
What A Room | Brand Summary
When it comes to custom sofas made in the USA, few brands match the level of quality, customer service, and design flexibility that What A Room offers. But do What A Room reviews reflect this same level of excellence, or is it just good marketing?
As a direct-to-consumer furniture brand, What A Room manufactures its own sofas, offering full customization with high-end materials—all without sky-high retail markups. That’s a rare find in today’s sofa market. With handcrafted frames, premium foam cushions, and free design consultations, What A Room gives buyers full control over their couch.
Let’s see if they live up to the hype in What A Room reviews or if there are better alternatives.
Personalized customer service with design consultations
Cons
20% restocking fee for returns
No free shipping option, delivery fees can be high
What A Room offers a customizable sofa experience, perfect for buyers seeking a unique, made-to-order product. Their quick 4-6 week production time is faster than many competitors, and they provide over 250 fabric choices, including pet-friendly options. Owning their manufacturing facility in the USA allows them to maintain high-quality standards while meeting customization needs.
However, their return policy has a 20% restocking fee, which can be a drawback for some customers. Delivery fees are also an added expense, and there have been occasional complaints about delays in receiving custom orders.
On the plus side, What A Room excels with personalized customer service and free design consultations to ensure you’re getting exactly what you want. Their use of eco-friendly, chemical-free fabrics and durable high-resilience foam cushions makes them a great choice for families, and their made-in-the-USA production is a strong selling point for those seeking quality craftsmanship.
Home Depot, the home improvement titan, has carved a significant niche in the furniture market with its wide range of affordable and stylish sofas. Their focus on convenience and value is evident in their expansive online marketplace, quick delivery options, and hassle-free return policy. While their primary strength lies in affordability and variety, they are also making strides in sustainability, incorporating more eco-friendly materials and practices into their offerings.
Home Depot | Brand Summary
Home Depot is a household name for a reason. Their furniture marketplace is a true marketplace and Home Depot does not actually manufacture any couches. They've got a ton of sofa options – some better than others, as you'd expect. The beauty of it is, you might be surprised by some of the styles and quality they offer, especially if you're used to browsing those pricey designer showrooms. Overall, you'll find decent quality for the price, and a no-hassle shopping experience. If you value convenience and want a sofa without the fancy showroom fuss, they're worth checking out.
Let's face it, sometimes the whole sofa buying process can be overwhelming. Home Depot cuts through that noise. Their website is easy to navigate, prices are clear, and you can often get your sofa delivered sooner than you think. If that "get-it-done" attitude sounds good, Home Depot could be your sofa solution.
Home Depot's sofa selection is like a giant candy store – a dizzying array of styles, colors, and price points to satisfy every taste and budget. Whether you're furnishing your first apartment or looking for a luxe leather sectional, Home Depot has you covered. They've got your back with free shipping on many sofas, white glove delivery for the ultimate convenience, and even a 1-year warranty (some with lifetime!) to give you peace of mind.
But hey, even candy stores have their downsides. With so many options comes varying quality, so do your homework before you buy. Don't expect hand-crafted masterpieces for those bargain prices, but hey, there are some hidden gems in the mix. And while their return policy is pretty standard, you'll be on the hook for return shipping if you change your mind.
So, if you're the "get-it-done" type who values convenience and affordability, Home Depot might just be your one-stop-shop for that perfect sofa. Just be sure to read the fine print and manage your expectations accordingly.
In the battle of sofas, What A Room emerges as the victor with its focus on customization, sustainability, and top-notch quality, appealing to buyers seeking a premium sofa experience. While Home Depot provides budget-friendly options, What A Room's dedication to personalized service and eco-conscious materials sets it apart as the ultimate sofa destination.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
