Which brand clinches the title: What A Room or Arhaus? Journey through this epic couch clash to uncover the champion that brings both luxury and coziness to the forefront of your home decor.
Alex Back | Couch.com CEO & Founder
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Ready to unravel the battle of the couch titans? What A Room and Arhaus go head-to-head to determine your ultimate living room champion. Get cozy, grab some popcorn, and join us as we explore which brand deserves the spotlight in your home.
Side By Side
Features
What A Room
Arhaus
Made to Order Lead Times
4-6 weeks
6 weeks
Free Shipping Option
White Glove Delivery Option
$99+
$299-$599
Return Option
Warranty Included
Financing Option
Affirm, Shop Pay
Arhaus Credit Card
Assembly Required
Varies
Large Fabric Selection
Free Swatches Available
Manufacturing Origin
USA
USA
Avg. 3-Seat Couch Price
$$$
$$$-$$$$
In terms of style diversity, durability, sustainability, and overall value, both What A Room and Arhaus provide compelling options. What A Room offers mid-range to premium choices with a focus on customization and eco-friendly materials. Conversely, Arhaus caters to the premium to luxury segment, emphasizing sustainability and unique designs. Depending on your preferences, one may stand out for its distinctive style, quality materials, sustainable practices, or overall value proposition.
BRAND #1: What A Room
What A Room was founded with the goal of offering fully customizable sofas and sectionals, made in the USA with high-quality materials. By owning their own factory in Los Angeles, they are able to offer quicker production times (4-6 weeks) while ensuring a personalized customer experience. Their key milestone includes providing over 250 fabric choices, with a focus on pet-friendly and eco-conscious options. Known for their craftsmanship, durability, and commitment to customer satisfaction, What A Room has carved out a niche as a go-to brand for buyers seeking custom, high-end furniture with a fast turnaround.
What A Room | Brand Summary
When it comes to custom sofas made in the USA, few brands match the level of quality, customer service, and design flexibility that What A Room offers. But do What A Room reviews reflect this same level of excellence, or is it just good marketing?
As a direct-to-consumer furniture brand, What A Room manufactures its own sofas, offering full customization with high-end materials—all without sky-high retail markups. That’s a rare find in today’s sofa market. With handcrafted frames, premium foam cushions, and free design consultations, What A Room gives buyers full control over their couch.
Let’s see if they live up to the hype in What A Room reviews or if there are better alternatives.
Personalized customer service with design consultations
Cons
20% restocking fee for returns
No free shipping option, delivery fees can be high
What A Room offers a customizable sofa experience, perfect for buyers seeking a unique, made-to-order product. Their quick 4-6 week production time is faster than many competitors, and they provide over 250 fabric choices, including pet-friendly options. Owning their manufacturing facility in the USA allows them to maintain high-quality standards while meeting customization needs.
However, their return policy has a 20% restocking fee, which can be a drawback for some customers. Delivery fees are also an added expense, and there have been occasional complaints about delays in receiving custom orders.
On the plus side, What A Room excels with personalized customer service and free design consultations to ensure you’re getting exactly what you want. Their use of eco-friendly, chemical-free fabrics and durable high-resilience foam cushions makes them a great choice for families, and their made-in-the-USA production is a strong selling point for those seeking quality craftsmanship.
Founded in 1986, Arhaus has established itself as a premier destination for distinctive, high-quality furniture. With a commitment to sustainability, the brand partners with artisans worldwide, utilizing reclaimed, recycled, and natural materials. Their unique designs, often inspired by global travels and cultural influences, offer a refreshing alternative to mass-produced furniture. Arhaus' dedication to quality craftsmanship and customer satisfaction has earned them a loyal following of discerning homeowners who seek furniture that is both beautiful and built to last.
Arhaus | Brand Summary
Arhaus, as a brand, has consistently demonstrated a commitment to quality and customer satisfaction. Arhaus sofas are not just pieces of furniture but a blend of comfort, durability, and style that stands out in the market. The craftsmanship is evident in every stitch, and the attention to detail is commendable. Arhaus has created a positive brand vibe with their responsive customer service and user-friendly website. Arhaus sofas, sectionals, modular, and other sofa types cater to diverse customer needs, making Arhaus furniture a reliable choice for your next sofa purchase.
Limited transparency regarding specific construction details
Arhaus offers a captivating blend of artistry and practicality in their sofa collections, with each piece meticulously crafted using high-quality materials. Their commitment to sustainability and unique designs, often inspired by global artisans, makes them a standout in the furniture market. However, the allure of Arhaus sofas comes at a premium price, reflecting their commitment to quality and craftsmanship.
While their white glove delivery ensures a seamless experience, the limited 14-day return window and 10% restocking fee might deter some potential buyers. Additionally, the lack of readily available warranty details and limited transparency regarding specific construction techniques might be a concern for those seeking comprehensive information before making a significant investment.
Despite these considerations, Arhaus remains a top choice for those who prioritize unique designs, quality materials, and sustainable practices. Their sofas, whether a plush sectional or a sleek modern design, are more than just furniture; they are a testament to the brand's dedication to creating pieces that elevate your living space and reflect your values and personal style.
Considering style diversity, sustainability, and premium quality, Arhaus emerges as the standout winner in this couch saga. With its commitment to unique designs, high-quality materials, and sustainability initiatives, Arhaus caters to those seeking luxurious yet environmentally conscious furniture. If you're looking to infuse your space with elegance and quality, Arhaus is the ultimate choice.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
