Couch Comparisons

West Elm vs TOV Furniture: Who Has Better Couches?

Curious minds wonder: between West Elm and TOV Furniture, who truly dominates the couch game? Prepare to uncover the brand that shines supreme in the realm of living room luxury.
Alex Back | Couch.com CEO & Founder
West Elm vs TOV Furniture

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    Step into the ring of furniture flair as we present a face-off between West Elm and TOV Furniture. These brands bring their A-game when it comes to style and customer values. Want to uncover which brand takes the throne in the couch kingdom? Let's unveil the winner of this sofa showdown!

    Side By Side

    Features
    West Elm
    TOV Furniture
    Made to Order Lead Times 8+ weeks N/A
    Free Shipping Option
    White Glove Delivery Option $279-$429 $149+
    Return Option
    Warranty Included
    Financing Option Affirm Affirm
    Assembly Required Varies
    Large Fabric Selection
    Free Swatches Available
    Manufacturing Origin Import Import
    Avg. 3-Seat Couch Price $$-$$$ $$

    In the battle of West Elm versus TOV Furniture, both brands showcase unique strengths. West Elm stands out for its extensive style selection, durability, and sustainability efforts, placing it in the premium category. On the other hand, TOV Furniture impresses with trendy designs, solid construction, and affordability, falling into the mid-range segment. While West Elm excels in style variety and sustainability, TOV Furniture offers solid construction and affordability, providing diverse options for different buyer preferences.


    BRAND #1: West Elm

    West Elm logo featuring the brand name in lowercase, black, sans-serif font on a white background.

    West Elm launched in 2002 and opened its first storefront in 2003. They're owned and operated by Williams-Sonoma who also owns Pottery Barn. Despite their corporate nature, West Elm actually has a great emphasis on sustainability and eco-friendly initiatives.

    West Elm | Brand Summary

    West Elm has stylish, modern furniture with the quality and backing of the Williams-Sonoma brand. They have surprisingly competitive prices considering their selection and their quality. They also get some points for focusing on sustainability and supporting a worldwide community of artisans.

    But operating under the umbrella of Williams-Sonoma does have downsides. Most of West Elm's couches are imported from overseas, they don't have any meaningful warranty program, and the lead times could be better than they are. West Elm's prices are more affordable than other brands with similar styles, but there's also not a strong reason why you should choose West Elm over another brand that has better lead times and a stronger customer focus.

    West Elm | PotatoMeter Rating:

    Online Shopping Experience Score 85%
    Durability and Quality Score 88%
    Shipping and Lead Time Score 84%
    Vibe Check Score 93%
    Customer Focus Score 82%
    Overall PotatoMeter Rating 86%
    Read Our West Elm Brand Review

    West Elm | Pros & Cons

    Pros

    • Large selection of stylish sofas
    • In-stock couches ship quickly
    • Competitive pricing, especially on their leather options
    • 3rd party warranty option
    • Strong sustainability initiatives
    • Has brick-and-mortar locations

    Cons

    • Couches are all imported
    • No standard warranty
    • Can't return made to order couches
    • 7 day return window may not apply even to In-Stock options
    • Shockingly low 1.1 star rating on TrustPilot

    Is West Elm good quality? The brand has become a go-to brand for stylish sofas at surprisingly affordable prices. But those lower prices come at a cost. There’s no standard warranty on their couches, made-to-order couches can’t be returned, and their 7-day return window may not apply to their In-Stock or Quick Ship couches. That could make them an expensive gamble. Additionally, West Elm has a very low 1.1-star rating on Trustpilot, which could give you pause. But one saving grace is that you can purchase a 3-year Allstate Protection warranty for your sofa. This covers accidents, stains, material damage, and more.

    On the positive side, West Elm has a huge number of glamorous couches to choose from. They’re also generally available in a wide range of luxury fabrics. So you can really design a couch that you love. The pricing is wonderfully competitive for their quality and the number of sofa styles available. West Elm also has plenty of brick-and-mortar locations where you can test out their couches in person. And if sustainability is important to you, West Elm has some impressive initiatives on that front. However, they are part of a big corporate umbrella, which might negatively affect some shoppers.

    Shop West Elm Now

    BRAND #2: TOV Furniture

    The image shows the letters "T", "O", and "V" in a large, bold font on a white background. The letter "O" is partially colored pink on the left side and black on the right side, while the "T" and "V" are entirely black.

    Founded in 2013, TOV Furniture is a stylish and budget-friendly furniture brand that aims to make high-end design accessible to all. Their commitment to affordability is evident in their competitive prices and partnerships with female artisans. While their pieces may not be the most durable on the market, their focus on trendy designs and accessible prices makes them a popular choice for those seeking to elevate their living spaces without emptying their wallets.

    TOV Furniture | Brand Summary

    TOV Furniture is all about the look. And, somehow, they're doing it at an affordable price point. This is definitely the brand to check out if you want your living room to feel like something out of a design magazine without spending your life savings. While some super high-end brands might have slightly better craftsmanship, TOV delivers quality construction at a much more accessible price point. It's clear that they put effort into making their pieces feel special. I wouldn't hesitate to recommend TOV to a friend looking for a fashion-forward sofa upgrade.

    TOV Furniture | PotatoMeter Rating

    Online Shopping Experience Score 92%
    Durability and Quality Score 93%
    Shipping and Lead Time Score 91%
    Vibe Check Score 92%
    Customer Focus Score 93%
    Overall PotatoMeter Rating 92%
    Read Our TOV Furniture Brand Review

    TOV Furniture | Pros & Cons

    Pros

    • Trendy, stylish designs
    • Affordable pricepoint
    • Solid wood frames on many sofas
    • Performance fabrics available for some models
    • Free fabric swatches
    • Partners with female artisans

    Cons

    • Limited customization options
    • Return shipping costs not covered
    • Short return window (only 15 days)
    • Mixed reviews on durability
    • Limited transparency regarding manufacturing details

    TOV Furniture is a haven for design enthusiasts seeking trendy and affordable sofas. Their focus on style and accessibility is evident in their vast collection of eye-catching pieces. However, be prepared for a potential compromise on durability, as some materials might not withstand the test of time as well as higher-end brands. The limited return window and customer-borne return shipping costs might also raise concerns. But hey, if you're looking to refresh your living space with a statement piece without breaking the bank, TOV Furniture might be just what your inner interior designer ordered. Just be sure to choose durable fabrics and manage your expectations regarding longevity.

    Shop TOV Furniture Now

    And the winner is...

    In the clash between West Elm and TOV Furniture, the clear winner emerges: West Elm. With its wide style selection, durable quality, and strong sustainability initiatives, West Elm offers a well-rounded package for discerning buyers. Standout features like sustainability efforts and design variety make West Elm a compelling choice for those seeking both style and substance, solidifying its position as the superior brand in this comparison.

    A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
    Alex Back
    Couch.com CEO & Founder
    Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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