Couch Comparisons

West Elm vs Hulala Home: Who Has Better Couches?

In a world of endless couch possibilities, who emerges victorious - West Elm or Hulala Home? Join us as we unravel the stylish saga of these furniture powerhouses!
West Elm vs Hulala Home

We independently select everything we recommend. When you buy through our links, we may earn a commission.

Ever pondered where to find the perfect couch for your delightful living space - West Elm or Hulala Home? Step into the ring as we unveil who crafts the most fabulous and wallet-friendly sofas. Join us in this showdown of style, durability, and comfort!

Side By Side

Features
West Elm
Hulala Home
Made to Order Lead Times 8+ weeks N/A
Free Shipping Option
White Glove Delivery Option $279-$429
Return Option
Warranty Included
Financing Option Affirm Klarna / Shop Pay / Affirm
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin Import China
Avg. 3-Seat Couch Price $$-$$$ $-$$$

Exploring West Elm and Hulala Home reveals a tale of contrasting features. West Elm boasts diverse styles, durability, sustainability initiatives, and quality materials, appealing to mid-range to premium buyers. Meanwhile, Hulala Home emphasizes trendy designs, affordability, and fast delivery, catering to budget-conscious shoppers seeking swift furniture solutions with some material trade-offs. Buyers valuing stylish durability, sustainability, and customization options may lean towards West Elm, while those seeking affordable, trendy designs with quick shipping could gravitate towards Hulala Home.


BRAND #1: West Elm

West Elm logo featuring the brand name in lowercase, black, sans-serif font on a white background.

West Elm launched in 2002 and opened its first storefront in 2003. They're owned and operated by Williams-Sonoma who also owns Pottery Barn. Despite their corporate nature, West Elm actually has a great emphasis on sustainability and eco-friendly initiatives.

West Elm | Brand Summary

West Elm has stylish, modern furniture with the quality and backing of the Williams-Sonoma brand. They have surprisingly competitive prices considering their selection and their quality. They also get some points for focusing on sustainability and supporting a worldwide community of artisans.

But operating under the umbrella of Williams-Sonoma does have downsides. Most of West Elm's couches are imported from overseas, they don't have any meaningful warranty program, and the lead times could be better than they are. West Elm's prices are more affordable than other brands with similar styles, but there's also not a strong reason why you should choose West Elm over another brand that has better lead times and a stronger customer focus.

West Elm | PotatoMeter Rating:

Online Shopping Experience Score 85%
Durability and Quality Score 88%
Shipping and Lead Time Score 84%
Vibe Check Score 93%
Customer Focus Score 82%
Overall PotatoMeter Rating 86%
Read Our West Elm Brand Review

West Elm | Pros & Cons

Pros

  • Large selection of stylish sofas
  • In-stock couches ship quickly
  • Competitive pricing, especially on their leather options
  • 3rd party warranty option
  • Strong sustainability initiatives
  • Has brick-and-mortar locations

Cons

  • Couches are all imported
  • No standard warranty
  • Can't return made to order couches
  • 7 day return window may not apply even to In-Stock options
  • Shockingly low 1.1 star rating on TrustPilot

Is West Elm good quality? The brand has become a go-to brand for stylish sofas at surprisingly affordable prices. But those lower prices come at a cost. There’s no standard warranty on their couches, made-to-order couches can’t be returned, and their 7-day return window may not apply to their In-Stock or Quick Ship couches. That could make them an expensive gamble. Additionally, West Elm has a very low 1.1-star rating on Trustpilot, which could give you pause. But one saving grace is that you can purchase a 3-year Allstate Protection warranty for your sofa. This covers accidents, stains, material damage, and more.

On the positive side, West Elm has a huge number of glamorous couches to choose from. They’re also generally available in a wide range of luxury fabrics. So you can really design a couch that you love. The pricing is wonderfully competitive for their quality and the number of sofa styles available. West Elm also has plenty of brick-and-mortar locations where you can test out their couches in person. And if sustainability is important to you, West Elm has some impressive initiatives on that front. However, they are part of a big corporate umbrella, which might negatively affect some shoppers.

Shop West Elm Now

BRAND #2: Hulala Home

The image is a logo for "Hulala Home." The "Hulala" text is in large, stylized font, and the word "HOME" is in smaller, uppercase letters positioned below and to the right of "Hulala." The logo features a sleek, modern design with a black font on a white background.

Founded by fashion-forward women with a passion for fun and bold living,
Hulala Home is all about creating affordable, trendy furniture that sparks joy. Their commitment to sustainability, demonstrated by their mangrove tree-planting initiative, adds another layer of appeal to the brand. While their website might not be the most exciting, their focus on providing stylish, budget-friendly sofas with speedy delivery makes them a popular choice for those seeking a hassle-free furniture shopping experience.

Hulala Home | Brand Summary

Hulala Home knows exactly what it is – a place to buy affordable furniture that’s fun, looks good in photos, and ships incredibly fast. If that’s what you’re in the market for, Hulala Home Furniture is a great choice. But the tradeoff is that the shopping experience, the overall durability, and some of the upper tier bells and whistles aren’t going to exactly knock your socks off. Most importantly, Hulala Home provides the right level of value for their price point.

Hulala Home | PotatoMeter Rating

Online Shopping Experience Score 87%
Durability and Quality Score 83%
Shipping and Lead Time Score 96%
Vibe Check Score 88%
Customer Focus Score 87%
Overall PotatoMeter Rating 88%
Read Our Hulala Home Brand Review

Hulala Home | Pros & Cons

Pros

  • Trendy, Instagram-worthy designs
  • Affordable prices
  • Incredibly fast shipping (same-day for orders before 8pm EST)
  • 30-day return policy
  • Free shipping
  • Plants a mangrove tree for every order

Cons

  • Requires assembly
  • Limited customization options
  • No free fabric swatches
  • Lower-tier materials (polyester fabrics, genuine leather)
  • Limited information on construction details

Hulala Home is your go-to for trendy, affordable sofas that won't break the bank. Their lightning-fast shipping and generous 30-day return policy make them a convenient choice for those seeking a quick and easy furniture fix. However, be prepared to roll up your sleeves and assemble your new couch upon arrival, and don't expect the most luxurious materials or extensive customization options.

While Hulala Home may not offer the highest quality materials or the most durable construction, their sofas deliver on style and affordability. If you're looking for a fun, Instagrammable piece that won't stay in a box for weeks, Hulala Home is worth checking out. But if you prioritize top-notch quality and longevity, you might want to consider other options.

Shop Hulala Home Now

And the winner is...

In this exciting battle of sofas, West Elm emerges as the clear winner, boasting top-notch quality, sustainability initiatives, and diverse design options. With a focus on durability and luxurious styles, West Elm offers unparalleled value for mid-range to premium buyers, making it the go-to choice for those seeking both style and substance.

A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
Expand