Couch Comparisons

West Elm vs Burke Decor: Who Has Better Couches?

Wondering who clinches the title in the showdown of West Elm versus Burke Decor sofas? Explore the spaces where comfort meets style and pick the perfect couch companion!
West Elm vs Burke Decor

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Step into the ring of relaxation as we pit West Elm against Burke Decor in the ultimate couch-off. With one brand championing sustainability and the other focused on style, the showdown offers a vibrant display of comfort and design prowess. Who will emerge victorious in this battle of the best seats in the house?

Side By Side

Features
West Elm
Burke Decor
Made to Order Lead Times 8+ weeks 8-10 weeks
Free Shipping Option
White Glove Delivery Option $279-$429 $150
Return Option
Warranty Included
Financing Option Affirm Affirm
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin Import USA + Import
Avg. 3-Seat Couch Price $$-$$$ $$$-$$$$

In terms of style, West Elm offers a mix of mid-range to premium options with diverse designs, while Burke Decor focuses on luxury pieces with unique and inviting styles. When it comes to durability, both brands showcase quality craftsmanship, but Burke Decor's luxury sofas particularly stand out. West Elm emphasizes sustainability initiatives, catering to eco-conscious buyers, while Burke Decor excels in providing high-end, long-lasting furniture that exudes sophistication.


BRAND #1: West Elm

West Elm logo featuring the brand name in lowercase, black, sans-serif font on a white background.

West Elm launched in 2002 and opened its first storefront in 2003. They're owned and operated by Williams-Sonoma who also owns Pottery Barn. Despite their corporate nature, West Elm actually has a great emphasis on sustainability and eco-friendly initiatives.

West Elm | Brand Summary

West Elm has stylish, modern furniture with the quality and backing of the Williams-Sonoma brand. They have surprisingly competitive prices considering their selection and their quality. They also get some points for focusing on sustainability and supporting a worldwide community of artisans.

But operating under the umbrella of Williams-Sonoma does have downsides. Most of West Elm's couches are imported from overseas, they don't have any meaningful warranty program, and the lead times could be better than they are. West Elm's prices are more affordable than other brands with similar styles, but there's also not a strong reason why you should choose West Elm over another brand that has better lead times and a stronger customer focus.

West Elm | PotatoMeter Rating:

Online Shopping Experience Score 85%
Durability and Quality Score 88%
Shipping and Lead Time Score 84%
Vibe Check Score 93%
Customer Focus Score 82%
Overall PotatoMeter Rating 86%
Read Our West Elm Brand Review

West Elm | Pros & Cons

Pros

  • Large selection of stylish sofas
  • In-stock couches ship quickly
  • Competitive pricing, especially on their leather options
  • 3rd party warranty option
  • Strong sustainability initiatives
  • Has brick-and-mortar locations

Cons

  • Couches are all imported
  • No standard warranty
  • Can't return made to order couches
  • 7 day return window may not apply even to In-Stock options
  • Shockingly low 1.1 star rating on TrustPilot

Is West Elm good quality? The brand has become a go-to brand for stylish sofas at surprisingly affordable prices. But those lower prices come at a cost. There’s no standard warranty on their couches, made-to-order couches can’t be returned, and their 7-day return window may not apply to their In-Stock or Quick Ship couches. That could make them an expensive gamble. Additionally, West Elm has a very low 1.1-star rating on Trustpilot, which could give you pause. But one saving grace is that you can purchase a 3-year Allstate Protection warranty for your sofa. This covers accidents, stains, material damage, and more.

On the positive side, West Elm has a huge number of glamorous couches to choose from. They’re also generally available in a wide range of luxury fabrics. So you can really design a couch that you love. The pricing is wonderfully competitive for their quality and the number of sofa styles available. West Elm also has plenty of brick-and-mortar locations where you can test out their couches in person. And if sustainability is important to you, West Elm has some impressive initiatives on that front. However, they are part of a big corporate umbrella, which might negatively affect some shoppers.

Shop West Elm Now

BRAND #2: Burke Decor

The image shows text that reads "BURKE DECOR" in bold, uppercase black letters on a white background.

Founded in 2007, Burke Decor is an online furniture retailer that aims to bring high-end design to a wider audience. Their founder, Erin E. Burke, sought to make stylish furniture accessible to those living outside major cities. They offer a curated selection of sofas from various brands, prioritizing unique designs and quality craftsmanship. While their commitment to sustainability could be stronger, their focus on accessibility and design-forward pieces resonates with modern consumers.

Burke Decor | Brand Summary

Okay, I've gotta admit, Burke Decor surprised me (in a good way!). Their sofas are stylish, well-made, and feel like they'll stand the test of time. Their commitment to making good design accessible even outside of major cities is a big plus in my book. And you know what? They're not afraid to be a little different, and I admire that.

Yes, Burke Decor sofas come with a slightly higher price tag, but it feels like you're getting what you pay for. So, if you want a sofa that'll be a statement piece in your home and won't look like it came from the same old big box store, Burke Decor is a contender.

Burke Decor | PotatoMeter Rating

Online Shopping Experience Score 92%
Durability and Quality Score 88%
Shipping and Lead Time Score 90%
Vibe Check Score 86%
Customer Focus Score 88%
Overall PotatoMeter Rating 89%
Read Our Burke Decor Brand Review

Burke Decor | Pros & Cons

Pros

  • Stylish, well-made sofas
  • Focus on making good design accessible
  • Decent range of fabric options
  • Free shipping on orders over $299
  • White glove delivery option
  • Financing options available

Cons

  • Long lead times for some items (3-15 weeks)
  • No free returns (5% restocking fee + customer pays return shipping)
  • Limited transparency about sustainability practices
  • Limited transparency about materials and construction methods for some sofas
  • Limited customization options beyond fabric and legs

Burke Decor offers a refreshing take on sofa shopping, boasting stylish and well-crafted pieces that feel unique and inviting. Their commitment to making good design accessible is commendable, especially with free shipping on qualifying orders and white glove delivery options.

However, the long lead times for some items and the less-than-stellar return policy could be drawbacks for some. Additionally, the lack of transparency regarding sustainability practices and detailed construction information might leave some buyers wanting more.

Overall, Burke Decor is a great option for those seeking a statement sofa with a touch of personality, but be prepared for potential wait times and factor in the costs associated with returns.

Shop Burke Decor Now

And the winner is...

In the clash of comfort and style, Burke Decor takes the throne by delivering luxurious, durable, and stylish sofas that exude sophistication. With a strong emphasis on quality craftsmanship and unique designs, Burke Decor offers an unmatched level of elegance and refinement, making it the clear winner in the realm of premium sofa providers.

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Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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