Couch Comparisons

Urban Outfitters vs Crate and Barrel: Who Has Better Couches?

Seeking the ideal couch but torn between Urban Outfitters and Crate and Barrel? Wonder no more! Discover the magic each brand brings to the table and choose your sofa soulmate.
Alex Back | Couch.com CEO & Founder
Urban Outfitters vs Crate and Barrel

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    Ready to find the ideal couch for your home but torn between Urban Outfitters and Crate and Barrel? We've got you covered! Follow along as we explore everything these brands have to offer and help you make the best decision for your space.

    Side By Side

    Features
    Urban Outfitters
    Crate and Barrel
    Made to Order Lead Times 6-8 weeks 4-10 weeks
    Free Shipping Option
    White Glove Delivery Option $199 $279-$399
    Return Option
    Warranty Included
    Financing Option Afterpay / Klarna Crate and Barrel Credit Card
    Assembly Required Varies
    Large Fabric Selection
    Free Swatches Available
    Manufacturing Origin USA + Import USA + Import
    Avg. 3-Seat Couch Price $-$$ $$$

    Urban Outfitters exudes a trendy and unique style, perfect for those seeking a statement piece without breaking the bank. In contrast, Crate and Barrel offers a blend of modern flair and classic appeal, attracting buyers looking for timeless elegance. Urban Outfitters impresses with a variety of designs, commitment to sustainability, and fast shipping options, while Crate and Barrel shines with an array of fabric choices, a white-glove delivery service, and USA-made collections. Falling into the budget-mid-range category, Urban Outfitters caters to the stylish and budget-minded, while Crate and Barrel positions itself in the premium-luxury range, appealing to those prioritizing high-end aesthetics and quality.


    BRAND #1: Urban Outfitters

    The image shows the text "Urban Outfitters" in bold, black capital letters on a plain white background.

    Evolving from a small college-town shop to a global lifestyle brand, Urban Outfitters has a knack for capturing the zeitgeist with its trendy and eclectic offerings. Their sofas, like their clothing, are designed to make a statement and reflect individual style. With a focus on affordable prices and a commitment to sustainability, they appeal to the younger, design-conscious crowd who wants to create a unique and inviting home.

    Urban Outfitters | Brand Summary

    Urban Outfitters might not be the first name that pops into your head when you think "sofa shopping," but hear me out. They've got a pretty solid selection of couches that are perfect for the style-conscious and budget-minded among us. Sure, their sofas might not be the most luxurious or the most customizable, but they definitely deliver on the cool factor. You'll find unique designs, bold colors, and trendy fabrics that'll make your living room the envy of all your friends.

    And while they might not be heirloom-quality pieces, they're definitely built to last a few years (or more, if you treat them right). Plus, their commitment to sustainability is a major bonus for those of us who care about the planet as much as we care about our décor. So, if you're looking for a sofa that's stylish, affordable, and a little bit quirky, Urban Outfitters is definitely worth a browse. Just don't expect them to blow your mind with groundbreaking technology or ultra-luxe materials. They're all about delivering solid style and comfort at a price that won't make you cringe.

    Urban Outfitters | PotatoMeter Rating:

    Online Shopping Experience Score 93%
    Durability and Quality Score 93%
    Shipping and Lead Time Score 92%
    Vibe Check Score 95%
    Customer Focus Score 92%
    Overall PotatoMeter Rating 93%
    Read Our Urban Outfitters Brand Review

    Urban Outfitters | Pros & Cons

    Pros

    • Trendy and unique designs
    • Affordable prices
    • Fast shipping for in-stock items
    • Variety of delivery options
    • Free fabric swatches
    • Commitment to sustainability

    Cons

    • Limited customization options
    • Return shipping fees and restocking fee for mailed returns
    • Furniture can only be returned via carrier
    • Quality can vary between models
    • Limited transparency regarding materials and construction

    Urban Outfitters might not be the first place you think of when you're on the hunt for a new sofa, but hold up a sec – they might just surprise you! Their collection is bursting with personality, featuring trendy designs and unique fabrics that'll give your living room that Instagram-worthy flair. Plus, the prices won't make your wallet weep, which is always a bonus. And let's be honest, who doesn't love the convenience of quick shipping and free swatches?

    Now, don't expect these sofas to be handcrafted masterpieces passed down through generations. Urban Outfitters focuses on keeping things hip and affordable, so the materials might not be top-of-the-line. And if you're the type who needs to customize every little detail, you might be a tad disappointed with their limited options.

    But hey, if you're looking for a stylish statement piece that reflects your unique personality, Urban Outfitters has got you covered. They're all about those fun and funky vibes, and their sofas are no exception. So, if you're willing to trade a bit of customization and longevity for affordability and personality, go ahead and give Urban Outfitters a chance to wow you with their sofa selection.

    Shop Urban Outfitters Now

    BRAND #2: Crate and Barrel

    The image shows the Crate & Barrel logo, consisting of the words "Crate&Barrel" in bold, black font on a white background.

    Crate and Barrel, founded in 1962 by George and Carole Segal, emerged from a passion for simple, beautiful, and practical housewares discovered during their European honeymoon. With over 60 years of experience, the brand has become a household name, celebrated for its modern, timeless style and high-end aesthetic. Boasting a wide range of products for the entire home and numerous physical stores across North America and internationally, Crate & Barrel has solidified its position as an aspirational brand for those seeking a touch of elegance in their living spaces.

    Crate and Barrel | Brand Summary

    Crate & Barrel is a brand name that everyone knows. Crate and Barrel collaborates with artists and designers worldwide to curate globally inspired designs. Everyone has a sense that they’re a high-end, somewhat luxury brand with a price point that’s not outside the realm of attainability. They have a modern, tasteful-yet-inoffensive style that works well in most modern homes.

    Crate and Barrel outlet stores are elegant and chic, but does that same style translate to their online shopping experience? Lackluster customer focus and dodgy transparency detract from an otherwise beautiful selection of couches.

    Crate and Barrel | PotatoMeter Rating

    Online Shopping Experience Score 91%
    Durability and Quality Score 85%
    Shipping and Lead Time Score 86%
    Vibe Check Score 89%
    Customer Focus Score 82%
    Overall PotatoMeter Rating 87%
    Read Our Crate and Barrel Brand Review

    Crate and Barrel | Pros & Cons

    Pros

    • Beautiful, high-end aesthetic
    • Modern, tasteful style
    • Wide variety of fabric options
    • Some couches made in the USA
    • White glove delivery service
    • Offers free fabric swatches for easy selection

    Cons

    • Unclear Crate and Barrel warranty terms
    • Limited returns on custom orders
    • Inconsistent lead times
    • Mixed customer service Crate and Barrel reviews
    • High prices for quality level

    Crate & Barrel, a household name in home furnishings, offers a stylish selection of sofas that blend modern flair with classic appeal. However, the allure of their elegant designs is tempered by some notable drawbacks.

    The lack of a clear warranty policy raises concerns about long-term support. Additionally, the restrictive return policy for custom orders, coupled with inconsistent lead times, can lead to frustration for buyers seeking flexibility and timely delivery.

    While these shortcomings are worth considering, Crate and Barrel also boasts several compelling advantages.

    The brand's extensive fabric selection, detailed cleaning instructions, and complimentary swatches empower customers to make informed choices and maintain their sofas' pristine condition. White-glove delivery adds a touch of luxury to the purchasing experience, ensuring your new furniture arrives hassle-free. Furthermore, the availability of some USA-made collections appeals to those who prioritize domestic craftsmanship.

    Overall, Crate & Barrel sofas offer a blend of style and convenience, albeit with some caveats. If you're willing to navigate the potential pitfalls and prioritize aesthetics and fabric choices, their collection might hold the perfect piece for your home.

    Shop Crate and Barrel Now

    And the winner is...

    After evaluating the key aspects, Crate and Barrel emerges as the standout winner, providing a seamless blend of modern flair and classic elegance. With a wide range of fabric selections, white-glove delivery, and a focus on quality, Crate and Barrel is the go-to for those valuing sophistication and durability. The brand's commitment to high-end aesthetics and customer service makes it the ultimate choice for elevating your living space.

    A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
    Alex Back
    Couch.com CEO & Founder
    Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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