Couch Comparisons

Room & Board vs Restoration Hardware (RH): Who Has Better Couches?

Can't decide between Room & Board and Restoration Hardware for your next sofa purchase? Let's unravel the mystery and explore which brand truly delivers the comfort and style you crave.
Room & Board vs Restoration Hardware (RH)

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Step into the ring as we unveil a clash of the couch titans - Room & Board vs Restoration Hardware. Which brand will emerge victorious in this epic duel of designs, durability, and customer satisfaction?

Side By Side

Features
Room & Board
Restoration Hardware (RH)
Made to Order Lead Times 4-10 weeks 8-10 weeks
Free Shipping Option
White Glove Delivery Option $119 $299-$849
Return Option
Warranty Included
Financing Option Affirm RH Credit Card
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin USA USA + Import
Avg. 3-Seat Couch Price $$$ $$$-$$$$

In terms of style, Room & Board showcases timeless designs with a focus on sustainability, appealing to buyers looking for quality and eco-conscious choices. On the other hand, Restoration Hardware offers trend-setting styles and luxurious options, catering to customers seeking high-end, luxury pieces. When it comes to durability, Room & Board impresses with its craftsmanship, while Restoration Hardware shines with its top-quality materials. Additionally, Room & Board emphasizes sustainability, which might sway buyers interested in eco-friendly furniture, whereas Restoration Hardware's luxury offerings may attract those looking for upscale, fashionable couches.


BRAND #1: Room & Board

The image displays the Room & Board logo in a clean, serif font. The text is black on a white background, with the words "Room&Board" written in a single line. The ampersand symbol connects "Room" and "Board.

Founded in 1980, Room & Board is a veteran in the furniture industry, known for its timeless designs and commitment to American craftsmanship. They partner with local artisans and prioritize sustainability, setting ambitious goals for eco-friendly practices and materials. Their transparent approach to pricing and focus on customer satisfaction make them a trusted name in the furniture market.

Room & Board | Brand Summary

Room & Board gets it. They have a beautiful and useful website that makes shopping for a couch delightful. Their quality is excellent, their couches are made in the USA, and they have measurable and attainable sustainability goals. If their lead times were better and if they had an actual warranty on their couches then they would get a MAJOR bump in their PotatoMeter rating.

Compared to other well-known brands that offer stylish and affordable sofas, Room & Board provides a higher-end alternative with superior durability and quality. If you’re OK with those caveats, then Room & Board is a phenomenal choice for your couch purchase.

Room & Board | PotatoMeter Rating:

Online Shopping Experience Score 95%
Durability and Quality Score 91%
Shipping and Lead Time Score 89%
Vibe Check Score 97%
Customer Focus Score 87%
Overall PotatoMeter Rating 92%
Read Our Room & Board Brand Review

Room & Board | Pros & Cons

Pros

  • Beautiful and useful website
  • Excellent quality
  • Made in the USA
  • Measurable and attainable sustainability goals
  • "In Stock" fabric options for faster shipping
  • Free returns with no charge for return shipping

Cons

  • Long lead times for custom upholstery
  • Long delivery wait times
  • No warranty on couches
  • No sale events (bummer if you're looking for discounts)
  • Limited information on specific construction details

Room and Board offers a delightful online shopping experience with high-quality, American-made couches and a strong commitment to sustainability. However, their 4 to 10-week lead time for custom upholstery might test your patience. The $119 white glove delivery fee, while convenient, adds to the overall cost. They don't offer a warranty on their couches, relying instead on a guarantee, which could be a concern for some.

Despite these drawbacks, the focus of Room and Board furniture on quality, sustainability, and customer satisfaction makes them a top contender for your next sofa purchase. Their "In Stock" fabric options are a great way to get your new couch faster, and their generous return policy provides peace of mind.

Shop Room & Board Now

BRAND #2: Restoration Hardware (RH)

The image features a logo with the letters "RH" in large, bold, black font. Below the letters, the words "Restoration Hardware" are written in a smaller, elegant black font, aligned centrally. The background is plain white.

Restoration Hardware, now known as RH, is the epitome of luxury in the home furnishings world. They have established themselves as the go-to brand for affluent customers and a source of inspiration for those aspiring to upscale living.

Restoration Hardware (RH) | Brand Summary

Restoration Hardware is the quintessential luxury brand. Yet their website shopping experience, their customization options, and their customer focus are all decidedly lackluster. Restoration Hardware sofas, however, are often highlighted for their modern styling and ability to serve as focal points in living spaces. That being said, RH does have decent lead times and their materials are extremely high quality.

But the real question is whether or not RH’s couches are worth the price of admission. If you want the clout of owning an RH couch then the answer is “yes.” If you’re looking for a high quality couch at a reasonable price, then there are plenty of other worthwhile options.

Restoration Hardware (RH) | PotatoMeter Rating

Online Shopping Experience Score 79%
Durability and Quality Score 93%
Shipping and Lead Time Score 91%
Vibe Check Score 88%
Customer Focus Score 81%
Overall PotatoMeter Rating 86%
Read Our Restoration Hardware (RH) Brand Review

Restoration Hardware (RH) | Pros & Cons

Pros

  • Exceptional, trend-setting style
  • High-quality materials
  • Lifetime "guarantee" on frame, springs, and cushions
  • Free swatches with no limit
  • In-stock couches ship quickly
  • White-glove delivery included

Cons

  • Expensive
  • Strict return policy (no returns on custom orders)
  • 50% non-refundable deposit on custom orders
  • Lack of transparency regarding some manufacturing origins
  • Some couches lack channeled down cushions

Restoration Hardware (RH) is synonymous with luxury, offering sofas with exceptional, trend-setting style and top-notch materials. With a wide selection of fabrics and leathers, and a lifetime "guarantee" on frames, springs, and cushions, their couches promise both elegance and longevity. White-glove delivery ensures your RH sofa arrives in pristine condition and is set up hassle-free in your home.

Luxury, of course, comes at a price. RH sofas are a significant investment, and their return policy is less than ideal, especially for custom orders, which are non-returnable and require a 50% deposit. While in-stock couches can be returned, the details of this process are not readily available. Additionally, some customers may find the lack of channeled down cushions in certain models a drawback.

Overall, RH offers an aspirational brand experience and high-quality products, but potential buyers should be aware of the cost and limitations involved.

Shop Restoration Hardware (RH) Now

And the winner is...

After analyzing key aspects like style, durability, and customer focus, Restoration Hardware emerges victorious in this bout. With trend-setting designs, top-quality materials, and a luxurious experience, Restoration Hardware offers a compelling option for buyers seeking upscale and fashionable furniture that exudes opulence and elegance.

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Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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