Couch Comparisons

Room & Board vs Lumens: Who Has Better Couches?

Curious to see which brand claims the throne in the sofa showdown - Room & Board or Lumens? Let's dive into the comfort realm to unravel the mystery!
Alex Back | Couch.com CEO & Founder
Room & Board vs Lumens

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    Welcome to the ultimate showdown where Room & Board and Lumens battle it out in the realm of sofas. Get your popcorn ready as we uncover the secrets of comfort and design offered by these leading furniture brands.

    Side By Side

    Features
    Room & Board
    Lumens
    Made to Order Lead Times 4-10 weeks 4-5 months
    Free Shipping Option
    White Glove Delivery Option $119 $229+
    Return Option
    Warranty Included
    Financing Option Affirm Klarna
    Assembly Required Varies
    Large Fabric Selection
    Free Swatches Available
    Manufacturing Origin USA USA + Import
    Avg. 3-Seat Couch Price $$$ $$-$$$

    In the sofa realm, Room & Board and Lumens bring unique strengths to the table. Room & Board impresses with a vast style selection, excellent durability, sustainable practices, and overall value primarily targeting premium and luxury buyers. Lumens excels in varied designs, durability, sustainability, and mid-range to premium value proposition, making it a compelling choice for those with discerning tastes.


    BRAND #1: Room & Board

    The image displays the Room & Board logo in a clean, serif font. The text is black on a white background, with the words "Room&Board" written in a single line. The ampersand symbol connects "Room" and "Board.

    Founded in 1980, Room & Board is a veteran in the furniture industry, known for its timeless designs and commitment to American craftsmanship. They partner with local artisans and prioritize sustainability, setting ambitious goals for eco-friendly practices and materials. Their transparent approach to pricing and focus on customer satisfaction make them a trusted name in the furniture market.

    Room & Board | Brand Summary

    Room & Board gets it. They have a beautiful and useful website that makes shopping for a couch delightful. Their quality is excellent, their couches are made in the USA, and they have measurable and attainable sustainability goals. If their lead times were better and if they had an actual warranty on their couches then they would get a MAJOR bump in their PotatoMeter rating.

    Compared to other well-known brands that offer stylish and affordable sofas, Room & Board provides a higher-end alternative with superior durability and quality. If you’re OK with those caveats, then Room & Board is a phenomenal choice for your couch purchase.

    Room & Board | PotatoMeter Rating:

    Online Shopping Experience Score 95%
    Durability and Quality Score 91%
    Shipping and Lead Time Score 89%
    Vibe Check Score 97%
    Customer Focus Score 87%
    Overall PotatoMeter Rating 92%
    Read Our Room & Board Brand Review

    Room & Board | Pros & Cons

    Pros

    • Beautiful and useful website
    • Excellent quality
    • Made in the USA
    • Measurable and attainable sustainability goals
    • "In Stock" fabric options for faster shipping
    • Free returns with no charge for return shipping

    Cons

    • Long lead times for custom upholstery
    • Long delivery wait times
    • No warranty on couches
    • No sale events (bummer if you're looking for discounts)
    • Limited information on specific construction details

    Room and Board offers a delightful online shopping experience with high-quality, American-made couches and a strong commitment to sustainability. However, their 4 to 10-week lead time for custom upholstery might test your patience. The $119 white glove delivery fee, while convenient, adds to the overall cost. They don't offer a warranty on their couches, relying instead on a guarantee, which could be a concern for some.

    Despite these drawbacks, the focus of Room and Board furniture on quality, sustainability, and customer satisfaction makes them a top contender for your next sofa purchase. Their "In Stock" fabric options are a great way to get your new couch faster, and their generous return policy provides peace of mind.

    Shop Room & Board Now

    BRAND #2: Lumens

    The image shows the logo of "LUMENS," a company. The word "LUMENS" is written in large, bold, black capital letters with a stylized "L" that has curved, feather-like lines extending from its base. Below it, the tagline "Enlightened by Design" is written in smaller text.

    Lumens has established itself as a reputable brand in the home furnishing industry, renowned for its dedication to quality, innovation, and design. Their diverse collection of sofas, sourced from acclaimed manufacturers and designers, showcases a variety of styles to cater to different preferences. Lumens' customer-focused approach, including their seamless online shopping experience and responsive support, further enhances their appeal to discerning shoppers.

    Lumens | Brand Summary

    In my expert assessment, Lumens earns a solid spot on the sofa spectrum with its blend of quality craftsmanship and contemporary design sensibilities. What sets Lumens apart is its unwavering commitment to delivering sofas that not only look good but also stand the test of time. From sleek modern designs to more classic silhouettes, Lumens offers a diverse range of options to cater to various tastes and preferences. I've found Lumens to be particularly customer-focused, with an emphasis on providing a seamless shopping experience and responsive customer support.

    Lumens | PotatoMeter Rating

    Online Shopping Experience Score 95%
    Durability and Quality Score 93%
    Shipping and Lead Time Score 93%
    Vibe Check Score 90%
    Customer Focus Score 94%
    Overall PotatoMeter Rating 93%
    Read Our Lumens Brand Review

    Lumens | Pros & Cons

    Pros

    • Quality craftsmanship and contemporary design
    • Diverse range of styles
    • Customer-focused with responsive support
    • Free ground shipping on large items
    • Multiple delivery options including white glove service
    • Free fabric swatches

    Cons

    • Lead times can vary for made-to-order items
    • Return shipping costs are deducted from refunds
    • Restocking fee may apply to returns over $5,000
    • Assembly may be required for some sofas
    • Limited transparency regarding manufacturer warranty details

    Lumens, a leading name in home furnishings, offers a stylish selection of sofas that seamlessly blend quality craftsmanship with contemporary design. With a wide range of options to suit diverse tastes and budgets, Lumens caters to those who appreciate both aesthetics and functionality. Their dedication to customer satisfaction shines through their free ground shipping on larger items, multiple delivery options, and free fabric swatches to ensure you find your perfect match.

    However, as with any brand, there are a few considerations to keep in mind. Lead times can vary, especially for made-to-order pieces, and the return process, while straightforward, involves return shipping costs and potential restocking fees. Additionally, some assembly might be required, depending on the sofa and delivery option chosen. While they facilitate manufacturer warranties, a lack of clear details about coverage and duration could be a point of improvement.

    Overall, Lumens offers a compelling blend of style, quality, and customer-centric service, making them a strong contender for your next sofa purchase.

    Shop Lumens Now

    And the winner is...

    The sofa showdown reveals Room & Board as the victor, boasting diverse styles, exemplary durability, sustainable practices, and premium value. With a top-notch blend of quality and design, Room & Board steals the spotlight in the battle of the couches.

    A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
    Alex Back
    Couch.com CEO & Founder
    Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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