Couch Comparisons

Room & Board vs Crate and Barrel: Who Has Better Couches?

Curious about which brand offers the best blend of comfort and aesthetics in their couches? Join us as we compare Room & Board and Crate and Barrel to uncover the ultimate spot for lounging. Who will win the title of sofa royalty?
Alex Back | Couch.com CEO & Founder
Room & Board vs Crate and Barrel

We independently select everything we recommend. When you buy through our links, we may earn a commission.

    Get comfy and prepare to witness a clash of couch titans! On one side, Room & Board offers quality American craftsmanship. On the other, Crate and Barrel brings elegant designs to the table. Who will win the crown in the sofa showdown?

    Side By Side

    Features
    Room & Board
    Crate and Barrel
    Made to Order Lead Times 4-10 weeks 4-10 weeks
    Free Shipping Option
    White Glove Delivery Option $119 $279-$399
    Return Option
    Warranty Included
    Financing Option Affirm Crate and Barrel Credit Card
    Assembly Required
    Large Fabric Selection
    Free Swatches Available
    Manufacturing Origin USA USA + Import
    Avg. 3-Seat Couch Price $$$ $$$

    In the realm of style, durability, sustainability, and overall value, Room & Board and Crate and Barrel showcase compelling offerings. Room & Board excels with its premium quality American-made sofas and a strong commitment to sustainability. On the other hand, Crate and Barrel impresses with its elegant style choices, durability, and modern aesthetic. Customers seeking long-lasting and sustainable pieces may lean towards Room & Board, while those prioritizing stylish designs might find Crate and Barrel more appealing.


    BRAND #1: Room & Board

    The image displays the Room & Board logo in a clean, serif font. The text is black on a white background, with the words "Room&Board" written in a single line. The ampersand symbol connects "Room" and "Board.

    Founded in 1980, Room & Board is a veteran in the furniture industry, known for its timeless designs and commitment to American craftsmanship. They partner with local artisans and prioritize sustainability, setting ambitious goals for eco-friendly practices and materials. Their transparent approach to pricing and focus on customer satisfaction make them a trusted name in the furniture market.

    Room & Board | Brand Summary

    Room & Board gets it. They have a beautiful and useful website that makes shopping for a couch delightful. Their quality is excellent, their couches are made in the USA, and they have measurable and attainable sustainability goals. If their lead times were better and if they had an actual warranty on their couches then they would get a MAJOR bump in their PotatoMeter rating.

    Compared to other well-known brands that offer stylish and affordable sofas, Room & Board provides a higher-end alternative with superior durability and quality. If you’re OK with those caveats, then Room & Board is a phenomenal choice for your couch purchase.

    Room & Board | PotatoMeter Rating:

    Online Shopping Experience Score 90%
    Durability and Quality Score 86%
    Shipping and Lead Time Score 85%
    Vibe Check Score 92%
    Customer Focus Score 83%
    Overall PotatoMeter Rating 87%
    Read Our Room & Board Brand Review

    Room & Board | Pros & Cons

    Pros
    • Beautiful and useful website
    • Excellent quality
    • Made in the USA
    • Measurable and attainable sustainability goals
    • "In Stock" fabric options for faster shipping
    • Free returns with no charge for return shipping
    Cons
    • Long lead times for custom upholstery
    • Long delivery wait times
    • No warranty on couches
    • No sale events (bummer if you're looking for discounts)
    • Limited information on specific construction details

    Room and Board offers a delightful online shopping experience with high-quality, American-made couches and a strong commitment to sustainability. However, their 4 to 10-week lead time for custom upholstery might test your patience. The $119 white glove delivery fee, while convenient, adds to the overall cost. They don't offer a warranty on their couches, relying instead on a guarantee, which could be a concern for some.

    Despite these drawbacks, the focus of Room and Board furniture on quality, sustainability, and customer satisfaction makes them a top contender for your next sofa purchase. Their "In Stock" fabric options are a great way to get your new couch faster, and their generous return policy provides peace of mind.

    Shop Room & Board Now

    BRAND #2: Crate and Barrel

    The image shows the Crate & Barrel logo, consisting of the words "Crate&Barrel" in bold, black font on a white background.

    Crate and Barrel, founded in 1962 by George and Carole Segal, emerged from a passion for simple, beautiful, and practical housewares discovered during their European honeymoon. With over 60 years of experience, the brand has become a household name, celebrated for its modern, timeless style and high-end aesthetic. Boasting a wide range of products for the entire home and numerous physical stores across North America and internationally, Crate & Barrel has solidified its position as an aspirational brand for those seeking a touch of elegance in their living spaces.

    Crate and Barrel | Brand Summary

    Crate & Barrel is a household name in modern, high-end furniture. Known for its sleek designs and refined aesthetics, the brand promises quality craftsmanship and timeless style. But is Crate and Barrel furniture good quality, or are you just paying for the name?

    With premium price tags and a reputation for stylish home décor, many shoppers wonder:

    • Does Crate and Barrel’s furniture quality match the hype?
    • How does their customer service, delivery, and warranty compare to competitors?
    • What do Crate and Barrel reviews reveal about real-world experiences?

    In this in-depth Crate and Barrel review, we break down everything you need to know—from quality and materials to warranty policies and customer service pitfalls.

    Crate and Barrel | PotatoMeter Rating

    Online Shopping Experience Score 92%
    Durability and Quality Score 83%
    Shipping and Lead Time Score 82%
    Vibe Check Score 89%
    Customer Focus Score 78%
    Overall PotatoMeter Rating 85%
    Read Our Crate and Barrel Brand Review

    Crate and Barrel | Pros & Cons

    Pros
    • Beautiful, high-end aesthetic
    • Modern, tasteful style
    • Wide variety of fabric options
    • Some couches made in the USA
    • White glove delivery service
    • Offers free fabric swatches for easy selection
    Cons
    • Unclear Crate and Barrel warranty terms
    • Limited returns on custom orders
    • Inconsistent lead times
    • Mixed customer service Crate and Barrel reviews
    • High prices for quality level

    Crate & Barrel, a household name in home furnishings, offers a stylish selection of sofas that blend modern flair with classic appeal. However, the allure of their elegant designs is tempered by some notable drawbacks.

    The lack of a clear warranty policy raises concerns about long-term support. Additionally, the restrictive return policy for custom orders, coupled with inconsistent lead times, can lead to frustration for buyers seeking flexibility and timely delivery.

    While these shortcomings are worth considering, Crate and Barrel also boasts several compelling advantages.

    The brand's extensive fabric selection, detailed cleaning instructions, and complimentary swatches empower customers to make informed choices and maintain their sofas' pristine condition. White-glove delivery adds a touch of luxury to the purchasing experience, ensuring your new furniture arrives hassle-free. Furthermore, the availability of some USA-made collections appeals to those who prioritize domestic craftsmanship.

    Overall, Crate & Barrel sofas offer a blend of style and convenience, albeit with some caveats. If you're willing to navigate the potential pitfalls and prioritize aesthetics and fabric choices, their collection might hold the perfect piece for your home.

    Shop Crate and Barrel Now

    And the winner is...

    In the clash of Room & Board versus Crate and Barrel, the latter steals the show with its elegant designs and impeccable material quality. Crate and Barrel's commitment to durability and modern aesthetics sets it apart, making it the ideal choice for those seeking sophistication and style in their furniture. With its versatile offerings and a strong focus on quality, Crate and Barrel earns the title of the ultimate couch champion.

    A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
    Alex Back
    Couch.com CEO & Founder
    Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
    Expand