Couch Comparisons

Restoration Hardware (RH) vs Grandin Road: Who Has Better Couches?

Curious about the couch kings? Find out if Restoration Hardware or Grandin Road reigns supreme in creating the coziest spot in your home!
Alex Back | Couch.com CEO & Founder
Restoration Hardware (RH) vs Grandin Road

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    Step into the world of luxurious lounging as we compare the sofa stalwarts - Restoration Hardware and Grandin Road. Get ready to explore the realms of coziness, durability, and style to see which brand crafts the winning formula for your perfect living room centerpiece.

    Side By Side

    Features
    Restoration Hardware (RH)
    Grandin Road
    Made to Order Lead Times 8-10 weeks 10-16 weeks
    Free Shipping Option
    White Glove Delivery Option $299-$849
    Return Option
    Warranty Included
    Financing Option RH Credit Card Grandin Road Credit Card
    Assembly Required
    Large Fabric Selection
    Free Swatches Available
    Manufacturing Origin USA + Import Import
    Avg. 3-Seat Couch Price $$$-$$$$ $$-$$$

    In the realm of style, Restoration Hardware shines with exceptional trendsetting designs, offering luxury-level sofas. Their high-quality materials and lifetime 'guarantee' place them in the luxury bracket. Meanwhile, Grandin Road stands out in durability, emphasizing craftsmanship and customer satisfaction, making them a top contender in the mid-range category. For those seeking a blend of style, durability, and value, the choice between luxurious opulence and affordable elegance is a delightful dilemma.


    BRAND #1: Restoration Hardware (RH)

    The image features a logo with the letters "RH" in large, bold, black font. Below the letters, the words "Restoration Hardware" are written in a smaller, elegant black font, aligned centrally. The background is plain white.

    Restoration Hardware, now known as RH, is the epitome of luxury in the home furnishings world. They have established themselves as the go-to brand for affluent customers and a source of inspiration for those aspiring to upscale living.

    Restoration Hardware (RH) | Brand Summary

    Restoration Hardware is the quintessential luxury brand. Yet their website shopping experience, their customization options, and their customer focus are all decidedly lackluster. Restoration Hardware sofas, however, are often highlighted for their modern styling and ability to serve as focal points in living spaces. That being said, RH does have decent lead times and their materials are extremely high quality.

    But the real question is whether or not RH’s couches are worth the price of admission. If you want the clout of owning an RH couch then the answer is “yes.” If you’re looking for a high quality couch at a reasonable price, then there are plenty of other worthwhile options.

    Restoration Hardware (RH) | PotatoMeter Rating:

    Online Shopping Experience Score 80%
    Durability and Quality Score 88%
    Shipping and Lead Time Score 86%
    Vibe Check Score 84%
    Customer Focus Score 80%
    Overall PotatoMeter Rating 84%
    Read Our Restoration Hardware (RH) Brand Review

    Restoration Hardware (RH) | Pros & Cons

    Pros
    • Exceptional, trend-setting style
    • High-quality materials
    • Lifetime "guarantee" on frame, springs, and cushions
    • Free swatches with no limit
    • In-stock couches ship quickly
    • White-glove delivery included
    Cons
    • Expensive
    • Strict return policy (no returns on custom orders)
    • 50% non-refundable deposit on custom orders
    • Lack of transparency regarding some manufacturing origins
    • Some couches lack channeled down cushions

    Restoration Hardware (RH) is synonymous with luxury, offering sofas with exceptional, trend-setting style and top-notch materials. With a wide selection of fabrics and leathers, and a lifetime "guarantee" on frames, springs, and cushions, their couches promise both elegance and longevity. White-glove delivery ensures your RH sofa arrives in pristine condition and is set up hassle-free in your home.

    Luxury, of course, comes at a price. RH sofas are a significant investment, and their return policy is less than ideal, especially for custom orders, which are non-returnable and require a 50% deposit. While in-stock couches can be returned, the details of this process are not readily available. Additionally, some customers may find the lack of channeled down cushions in certain models a drawback.

    Overall, RH offers an aspirational brand experience and high-quality products, but potential buyers should be aware of the cost and limitations involved.

    Shop Restoration Hardware (RH) Now

    BRAND #2: Grandin Road

    The image shows the logo for Grandin Road, where the text "grandinroad" is written in a bold, orange font against a white background.

    Founded in 2003, Grandin Road is a furniture retailer that champions style and accessibility. Their focus on making high-end design available to a wider audience is evident in their diverse range of sofas, which combine classic elegance with modern touches. While they may not have the longevity of some other brands, their commitment to quality craftsmanship and customer satisfaction has earned them a loyal following among those seeking stylish and comfortable furniture.

    Grandin Road | Brand Summary

    Grandin Road gets a solid thumbs-up from me. Their sofas have that high-end feel without the eye-watering price tag. You can tell they put a lot of care into the build quality and the attention to detail shines through. Honestly, if you're looking for a stylish, well-made sofa that will actually last, Grandin Road is a serious contender. Plus, their customer service seems genuinely focused on keeping you happy.

    Grandin Road | PotatoMeter Rating

    Online Shopping Experience Score 87%
    Durability and Quality Score 82%
    Shipping and Lead Time Score 86%
    Vibe Check Score 81%
    Customer Focus Score 84%
    Overall PotatoMeter Rating 84%
    Read Our Grandin Road Brand Review

    Grandin Road | Pros & Cons

    Pros
    • High-end feel at a reasonable price
    • Attention to detail in design and craftsmanship
    • Durable construction with quality materials like kiln-dried hardwood
    • Variety of fabric and color options
    • Free fabric swatches
    • Customer-focused service
    Cons
    • Long lead times for made-to-order sofas
    • Limited transparency about manufacturing origins
    • Warranty terms could be more specific and generous
    • Some returns come with fees
    • Assembly may be required for some sofas

    Grandin Road is a stylish furniture brand that offers high-quality sofas with a touch of luxury, all at a price that won't break the bank. Their attention to detail and focus on customer satisfaction is evident in their well-crafted pieces and responsive service.

    While their made-to-order sofas boast a wide array of fabrics and customization options, be prepared for a bit of a wait, as lead times can stretch up to 16 weeks. Although returns are possible, they come with some restrictions, and the return shipping costs can be hefty for larger items like sofas.

    However, Grandin Road's strengths outweigh these drawbacks. Their commitment to using quality materials like kiln-dried hardwood and offering a 1-year warranty ensures that your investment will last. And with free swatches available, you can be confident in your fabric choice before making a purchase. So, if you're looking for a stylish and well-made sofa that will elevate your living space without draining your wallet, Grandin Road is a worthy contender.

    Shop Grandin Road Now

    And the winner is...

    Victory in the cozy couch competition goes to Restoration Hardware, reigning supreme with their trendsetting styles, high-quality materials, and unmatched luxury. With a focus on opulence and elegance, RH stands out as the top choice for those seeking the epitome of chic comfort in their living spaces.

    A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
    Alex Back
    Couch.com CEO & Founder
    Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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