Restoration Hardware (RH) vs Crate and Barrel: Who Has Better Couches?
Seeking the epitome of luxury in your living room? Discover whether Restoration Hardware or Crate and Barrel offers the perfect couch for you. Which brand will steal the spotlight with its unbeatable design and quality?
Alex Back | Couch.com CEO & Founder
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Welcome to a head-to-head comparison of two titans in the luxury furniture world: Restoration Hardware and Crate and Barrel. From chic designs to premium comfort, each brand brings a unique touch to the couch scene. Get ready to explore their features and decide which one aligns best with your aesthetic and lifestyle.
Side By Side
Features
Restoration Hardware (RH)
Crate and Barrel
Made to Order Lead Times
8-10 weeks
4-10 weeks
Free Shipping Option
White Glove Delivery Option
$299-$849
$279-$399
Return Option
Warranty Included
Financing Option
RH Credit Card
Crate and Barrel Credit Card
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin
USA + Import
USA + Import
Avg. 3-Seat Couch Price
$$$-$$$$
$$$
In the arena of luxury couches, Restoration Hardware and Crate and Barrel showcase unique styles and quality offerings. Restoration Hardware exudes luxury with its high-end designs and premium materials, while Crate and Barrel focuses on providing modern flair and quality craftsmanship. While RH boasts an affluent appeal with trend-setting styles, Crate and Barrel caters to those seeking modern yet classic aesthetics. Both brands emphasize durability and sustainability, ensuring long-lasting and stylish pieces for discerning customers, making the choice between the two a matter of personal taste and design preference.
BRAND #1: Restoration Hardware (RH)
Restoration Hardware, now known as RH, is the epitome of luxury in the home furnishings world. They have established themselves as the go-to brand for affluent customers and a source of inspiration for those aspiring to upscale living.
Restoration Hardware (RH) | Brand Summary
Restoration Hardware is the quintessential luxury brand. Yet their website shopping experience, their customization options, and their customer focus are all decidedly lackluster. Restoration Hardware sofas, however, are often highlighted for their modern styling and ability to serve as focal points in living spaces. That being said, RH does have decent lead times and their materials are extremely high quality.
But the real question is whether or not RH’s couches are worth the price of admission. If you want the clout of owning an RH couch then the answer is “yes.” If you’re looking for a high quality couch at a reasonable price, then there are plenty of other worthwhile options.
Lifetime "guarantee" on frame, springs, and cushions
Free swatches with no limit
In-stock couches ship quickly
White-glove delivery included
Cons
Expensive
Strict return policy (no returns on custom orders)
50% non-refundable deposit on custom orders
Lack of transparency regarding some manufacturing origins
Some couches lack channeled down cushions
Restoration Hardware (RH) is synonymous with luxury, offering sofas with exceptional, trend-setting style and top-notch materials. With a wide selection of fabrics and leathers, and a lifetime "guarantee" on frames, springs, and cushions, their couches promise both elegance and longevity. White-glove delivery ensures your RH sofa arrives in pristine condition and is set up hassle-free in your home.
Luxury, of course, comes at a price. RH sofas are a significant investment, and their return policy is less than ideal, especially for custom orders, which are non-returnable and require a 50% deposit. While in-stock couches can be returned, the details of this process are not readily available. Additionally, some customers may find the lack of channeled down cushions in certain models a drawback.
Overall, RH offers an aspirational brand experience and high-quality products, but potential buyers should be aware of the cost and limitations involved.
Crate and Barrel, founded in 1962 by George and Carole Segal, emerged from a passion for simple, beautiful, and practical housewares discovered during their European honeymoon. With over 60 years of experience, the brand has become a household name, celebrated for its modern, timeless style and high-end aesthetic. Boasting a wide range of products for the entire home and numerous physical stores across North America and internationally, Crate & Barrel has solidified its position as an aspirational brand for those seeking a touch of elegance in their living spaces.
Crate and Barrel | Brand Summary
Crate & Barrel is a household name in modern, high-end furniture. Known for its sleek designs and refined aesthetics, the brand promises quality craftsmanship and timeless style. But is Crate and Barrel furniture good quality, or are you just paying for the name?
With premium price tags and a reputation for stylish home décor, many shoppers wonder:
Does Crate and Barrel’s furniture quality match the hype?
How does their customer service, delivery, and warranty compare to competitors?
What do Crate and Barrel reviews reveal about real-world experiences?
In this in-depth Crate and Barrel review, we break down everything you need to know—from quality and materials to warranty policies and customer service pitfalls.
Crate & Barrel, a household name in home furnishings, offers a stylish selection of sofas that blend modern flair with classic appeal. However, the allure of their elegant designs is tempered by some notable drawbacks.
The lack of a clear warranty policy raises concerns about long-term support. Additionally, the restrictive return policy for custom orders, coupled with inconsistent lead times, can lead to frustration for buyers seeking flexibility and timely delivery.
While these shortcomings are worth considering, Crate and Barrel also boasts several compelling advantages.
The brand's extensive fabric selection, detailed cleaning instructions, and complimentary swatches empower customers to make informed choices and maintain their sofas' pristine condition. White-glove delivery adds a touch of luxury to the purchasing experience, ensuring your new furniture arrives hassle-free. Furthermore, the availability of some USA-made collections appeals to those who prioritize domestic craftsmanship.
Overall, Crate & Barrel sofas offer a blend of style and convenience, albeit with some caveats. If you're willing to navigate the potential pitfalls and prioritize aesthetics and fabric choices, their collection might hold the perfect piece for your home.
In the realm of upscale couches, Restoration Hardware shines as the standout winner with its impeccable luxury designs and top-notch quality. With an affluent appeal and trend-setting styles, RH captures the essence of upscale living. While Crate and Barrel offers stylish options, Restoration Hardware's commitment to exclusivity and elegance tips the scales towards an unmatched luxury experience.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
