Couch Comparisons

Pottery Barn vs La-Z-Boy: Who Has Better Couches?

Looking for the ultimate in comfort and style? Wondering if Pottery Barn or La-Z-Boy has that perfect couch to elevate your lounging game? Let's uncover the answer together!
Alex Back | Couch.com CEO & Founder
Pottery Barn vs La-Z-Boy

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    Who will emerge victorious in the battle of the living room titans, Pottery Barn or La-Z-Boy? Join us as we unravel the mysteries behind these renowned furniture names to help you choose the perfect centerpiece for your relaxation oasis.

    Side By Side

    Features
    Pottery Barn
    La-Z-Boy
    Made to Order Lead Times 8-12 weeks 8-12 weeks
    Free Shipping Option
    White Glove Delivery Option $279-$429 Varies
    Return Option
    Warranty Included
    Financing Option Affirm La-Z-Boy Credit Card
    Assembly Required Varies
    Large Fabric Selection
    Free Swatches Available
    Manufacturing Origin USA + Import USA
    Avg. 3-Seat Couch Price $$-$$$ $$-$$$

    As we weigh the options between Pottery Barn and La-Z-Boy, each offers a unique style, durability, and sustainability features. Pottery Barn impresses with its versatile styles and quality construction, while La-Z-Boy stands out for its exceptional comfort and customer service. Positioned in the mid-range to premium tier, Pottery Barn provides style and durability, while La-Z-Boy, leaning towards the premium to luxury range, delivers unmatched comfort and craftsmanship.


    BRAND #1: Pottery Barn

    The image displays the words "Pottery Barn" in bold, black, uppercase letters on a white background. The font used is a classic serif style.

    Pottery Barn's story began in 1948 when two brothers stumbled upon discarded pottery and turned it into a thriving business. Acquired by Williams-Sonoma in the 1980s, Pottery Barn expanded rapidly in the 1990s, becoming synonymous with upscale home decor. Their innovative catalog and focus on creating an "elevated rustic" aesthetic resonated with consumers seeking a blend of modern and heritage-style furniture. Today, Pottery Barn continues to be a trendsetter in the home decor industry, captivating shoppers with their inviting online presence and commitment to sustainability.

    Pottery Barn | Brand Summary

    Pottery Barn is one of the top furniture names in the game. They've defined home decor trends for the better part of 40 years. They have gorgeous brick-and-mortar stores and their website is just as stunning. Is Pottery Barn furniture good quality? If you’re shopping for high-end, classic, and durable furniture, Pottery Barn is likely on your list. But with premium price tags and mixed customer reviews, does their furniture truly hold up over time? In this Pottery Barn review, we break down quality, durability, pricing, and customer experience to help you decide if their sofas are worth the investment.

    Pottery Barn's stylish sofa selection hasn't missed a step over the years, but their customer focus has certainly stumbled. Their lack of a true sofa warranty, the inability to return most couches, and deceptively long lead times all brought their score down. Their excellent website, the quality of their couch construction for the price, and their brand vibe were all highlights.

    Pottery Barn | PotatoMeter Rating:

    Online Shopping Experience Score 87%
    Durability and Quality Score 84%
    Shipping and Lead Time Score 80%
    Vibe Check Score 86%
    Customer Focus Score 78%
    Overall PotatoMeter Rating 83%
    Read Our Pottery Barn Brand Review

    Pottery Barn | Pros & Cons

    Pros
    • Wide selection of stylish sofas
    • High-quality fabrics (many GREENGuard Gold certified)
    • Most fabric sofas made in the USA
    • Free fabric swatches available (including leather)
    • White glove delivery service available
    • Sofas available in various cushion configurations
    Cons
    • Longer-than-advertised lead times
    • No official sofa warranty
    • Limited return policy (Quick Ship items only)
    • Expensive white-glove delivery (only option)
    • Limited full-grain leather options

    Pottery Barn, a household name in home decor, offers a wide array of stylish sofas that can instantly elevate your living space. Their extensive fabric selection, with many eco-friendly options, allows you to find the perfect match for your aesthetic. However, be prepared for potentially lengthy lead times and the absence of a formal warranty.

    While their white-glove delivery ensures your sofa arrives in pristine condition, it comes with a hefty price tag and is the only delivery option. Additionally, their return policy is quite restrictive, only applying to Quick Ship items.

    Despite these drawbacks, Pottery Barn's commitment to quality shines through in their sofas' construction and materials. Their dedication to sustainability, evident in their tree-planting initiative and use of GREENGuard Gold certified fabrics, is another noteworthy aspect.

    Ultimately, if you're willing to overlook the longer lead times and limited return policy, Pottery Barn's stylish sofas and commitment to quality might just be worth the investment.

    Shop Pottery Barn Now

    BRAND #2: La-Z-Boy

    La-Z-Boy logo with the word "LA-Z-BOY" written in black capital letters. The "Z" is larger, bold, and enclosed in a blue oval shape. The background is white.

    Founded in 1927, La-Z-Boy has a long and storied history as a pioneer in comfortable furniture. Their innovative recliner design revolutionized the industry and they've continued to evolve, offering a wide range of stylish sofas and sectionals with a focus on customization and high-quality materials. While their prices might be higher than some competitors, La-Z-Boy's commitment to American craftsmanship, comfort, and durability has earned them a loyal following of customers who value both style and substance.

    La-Z-Boy | Brand Summary

    Imagine a sofa that's as reliable as your best friend, always there to offer comfort and support. That's the kind of relationship La-Z-Boy aims to build with its customers. Their focus on quality, craftsmanship, and American-made goodness makes their sofas and sectionals more than just furniture – they're lifelong companions. And let's be honest, who doesn't want a best friend that's also incredibly comfortable? La-Z-Boy's patented ComfortCore® cushions and innovative reclining mechanisms will make you feel like you're floating on a cloud. So, if you're looking for a sofa that will stick with you through thick and thin (and likely a few spilled snacks), La-Z-Boy is a worthy contender.

    La-Z-Boy | PotatoMeter Rating

    Online Shopping Experience Score 88%
    Durability and Quality Score 89%
    Shipping and Lead Time Score 86%
    Vibe Check Score 88%
    Customer Focus Score 88%
    Overall PotatoMeter Rating 88%
    Read Our La-Z-Boy Brand Review

    La-Z-Boy | Pros & Cons

    Pros
    • Comfortable and stylish designs
    • Patented ComfortCore® cushions
    • Innovative reclining mechanisms
    • Lifetime warranty on reclining mechanisms
    • Made in the USA (primarily)
    • Wide range of customization options
    Cons
    • Expensive (average 3-seater sofa $1,600-$2,400)
    • Long lead times for made-to-order items (8-12 weeks)
    • Limited 3-day return window with exchanges only
    • Up to 30% restocking fee on returns
    • Some components have shorter warranties

    You can always count on your La-Z-Boy if you're looking for a comfy spot to crash. Their sofas are known for their cloud-like comfort, thanks to those patented ComfortCore® cushions and fancy reclining mechanisms. And with a lifetime warranty on those mechanisms, you know this friendship is built to last. Plus, you can customize your La-Z-Boy to match your unique style, just like picking out the perfect outfit for a night out with your bestie.

    But hey, even the best friendships have a few quirks. La-Z-Boy's sofas can be a bit pricey, so be prepared to shell out a bit more dough for that luxurious comfort. And if you're the impatient type, those made-to-order lead times might feel like forever. Plus, their return policy is a bit like a tough-love friend – only a 3-day window for exchanges and potential fees if you change your mind.

    So, if you're seeking a sofa that's more than just furniture – a true companion for movie nights, lazy Sundays, and everything in between – La-Z-Boy might just be the BFF your living room's been missing. Just remember, good things come to those who wait (and who are willing to spend a little extra).

    Shop La-Z-Boy Now

    And the winner is...

    Ultimately, La-Z-Boy takes the crown in this showdown for its unmatched comfort, exceptional craftsmanship, and focus on personalized luxury. If you prioritize supreme relaxation and top-notch design, La-Z-Boy stands out as the clear winner, offering a couch experience like no other.

    A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
    Alex Back
    Couch.com CEO & Founder
    Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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