Couch Comparisons

Pottery Barn vs Arhaus: Who Has Better Couches?

Who reigns supreme in the sofa domain: Pottery Barn or Arhaus? Find out which brand offers the comfiest cushions and trendiest designs for your living space!
Alex Back | Couch.com CEO & Founder
Pottery Barn vs Arhaus

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    Unleash the pillow fight! Dive into the fashion-forward world of high-end couches with the ultimate face-off: Pottery Barn vs. Arhaus. Buckle up for a sofa saga that will redefine your living room dreams!

    Side By Side

    Features
    Pottery Barn
    Arhaus
    Made to Order Lead Times 8-12 weeks 6 weeks
    Free Shipping Option
    White Glove Delivery Option $279-$429 $299-$599
    Return Option
    Warranty Included
    Financing Option Affirm Arhaus Credit Card
    Assembly Required
    Large Fabric Selection
    Free Swatches Available
    Manufacturing Origin USA + Import USA
    Avg. 3-Seat Couch Price $$-$$$ $$$-$$$$

    In the style department, Pottery Barn offers a wide array of stylish, quality fabric sofas, appealing to mid-range to premium buyers. Arhaus, on the other hand, caters to premium to luxury shoppers with elegant, unique designs and high-quality materials. When it comes to durability and sustainability, Arhaus leads the pack with top-notch craftsmanship and a strong commitment to using sustainable materials, making it a standout choice for those valuing longevity and eco-friendly practices. In terms of overall value, both brands offer distinct advantages, with Pottery Barn excelling in providing a variety of styles and quality fabrics while Arhaus stands out for its premium materials and sustainable focus.


    BRAND #1: Pottery Barn

    The image displays the words "Pottery Barn" in bold, black, uppercase letters on a white background. The font used is a classic serif style.

    Pottery Barn's story began in 1948 when two brothers stumbled upon discarded pottery and turned it into a thriving business. Acquired by Williams-Sonoma in the 1980s, Pottery Barn expanded rapidly in the 1990s, becoming synonymous with upscale home decor. Their innovative catalog and focus on creating an "elevated rustic" aesthetic resonated with consumers seeking a blend of modern and heritage-style furniture. Today, Pottery Barn continues to be a trendsetter in the home decor industry, captivating shoppers with their inviting online presence and commitment to sustainability.

    Pottery Barn | Brand Summary

    Pottery Barn is one of the top furniture names in the game. They've defined home decor trends for the better part of 40 years. They have gorgeous brick-and-mortar stores and their website is just as stunning.

    Pottery Barn's stylish sofa selection hasn't missed a step over the years, but their customer focus has certainly stumbled. Their lack of a true sofa warranty, the inability to return most couches, and deceptively long lead times all brought their score down. Their excellent website, the quality of their couch construction for the price, and their brand vibe were all highlights.

    Pottery Barn | PotatoMeter Rating:

    Online Shopping Experience Score 92%
    Durability and Quality Score 88%
    Shipping and Lead Time Score 84%
    Vibe Check Score 90%
    Customer Focus Score 82%
    Overall PotatoMeter Rating 87%
    Read Our Pottery Barn Brand Review

    Pottery Barn | Pros & Cons

    Pros
    • Wide selection of stylish sofas
    • High-quality fabrics (many GREENGuard Gold certified)
    • Most fabric sofas made in the USA
    • Free fabric swatches available (including leather)
    • White glove delivery service available
    • Sofas available in various cushion configurations
    Cons
    • Longer-than-advertised lead times
    • No official sofa warranty
    • Limited return policy (Quick Ship items only)
    • Expensive white-glove delivery (only option)
    • Limited full-grain leather options

    Pottery Barn, a household name in home decor, offers a wide array of stylish sofas that can instantly elevate your living space. Their extensive fabric selection, with many eco-friendly options, allows you to find the perfect match for your aesthetic. However, be prepared for potentially lengthy lead times and the absence of a formal warranty.

    While their white-glove delivery ensures your sofa arrives in pristine condition, it comes with a hefty price tag and is the only delivery option. Additionally, their return policy is quite restrictive, only applying to Quick Ship items.

    Despite these drawbacks, Pottery Barn's commitment to quality shines through in their sofas' construction and materials. Their dedication to sustainability, evident in their tree-planting initiative and use of GREENGuard Gold certified fabrics, is another noteworthy aspect.

    Ultimately, if you're willing to overlook the longer lead times and limited return policy, Pottery Barn's stylish sofas and commitment to quality might just be worth the investment.

    Shop Pottery Barn Now

    BRAND #2: Arhaus

    The image features the word "ARHAUS" in capital letters, written in a simple, elegant font. The text appears centered against a white background.

    Founded in 1986, Arhaus has established itself as a premier destination for distinctive, high-quality furniture. With a commitment to sustainability, the brand partners with artisans worldwide, utilizing reclaimed, recycled, and natural materials. Their unique designs, often inspired by global travels and cultural influences, offer a refreshing alternative to mass-produced furniture. Arhaus' dedication to quality craftsmanship and customer satisfaction has earned them a loyal following of discerning homeowners who seek furniture that is both beautiful and built to last.

    Arhaus | Brand Summary

    Arhaus, as a brand, has consistently demonstrated a commitment to quality and customer satisfaction. Arhaus sofas are not just pieces of furniture but a blend of comfort, durability, and style that stands out in the market. The craftsmanship is evident in every stitch, and the attention to detail is commendable. Arhaus has created a positive brand vibe with their responsive customer service and user-friendly website. Arhaus sofas, sectionals, modular, and other sofa types cater to diverse customer needs, making Arhaus furniture a reliable choice for your next sofa purchase.

    Arhaus | PotatoMeter Rating

    Online Shopping Experience Score 92%
    Durability and Quality Score 95%
    Shipping and Lead Time Score 90%
    Vibe Check Score 97%
    Customer Focus Score 93%
    Overall PotatoMeter Rating 93%
    Read Our Arhaus Brand Review

    Arhaus | Pros & Cons

    Pros
    • legant and unique designs
    • High-quality, durable materials
    • Made in the USA with global artisan partnerships
    • White glove delivery
    • Free fabric swatches (up to 5)
    • Commitment to sustainability
    Cons
    • On the pricey end of the spectrum
    • Long lead times for custom orders
    • Warranty details are not easily accessible
    • 10% restocking fee on returns
    • Limited transparency regarding specific construction details

    Arhaus offers a captivating blend of artistry and practicality in their sofa collections, with each piece meticulously crafted using high-quality materials. Their commitment to sustainability and unique designs, often inspired by global artisans, makes them a standout in the furniture market. However, the allure of Arhaus sofas comes at a premium price, reflecting their commitment to quality and craftsmanship.

    While their white glove delivery ensures a seamless experience, the limited 14-day return window and 10% restocking fee might deter some potential buyers. Additionally, the lack of readily available warranty details and limited transparency regarding specific construction techniques might be a concern for those seeking comprehensive information before making a significant investment.

    Despite these considerations, Arhaus remains a top choice for those who prioritize unique designs, quality materials, and sustainable practices. Their sofas, whether a plush sectional or a sleek modern design, are more than just furniture; they are a testament to the brand's dedication to creating pieces that elevate your living space and reflect your values and personal style.

    Shop Arhaus Now

    And the winner is...

    The champion of chic comfort is Arhaus, standing out with its exquisite designs, top-quality materials, and strong eco-friendly ethos. Their commitment to sustainability and unique styles makes them the top choice for those seeking luxury and durability in their furniture. Arhaus truly reigns supreme in the realm of high-end sofas.

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    Alex Back
    Couch.com CEO & Founder
    Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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