Couch Comparisons

Outer vs Modloft: Who Has Better Couches?

Seeking the perfect couch companion? Join us on an epic quest through the lands of Outer and Modloft as we uncover the ultimate throne of relaxation in a battle of comfort and style.
Alex Back | Couch.com CEO & Founder
Outer vs Modloft

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    Get your comfy socks on because we're about to explore the realms of Outer and Modloft's cozy couch kingdoms. With style, comfort, and durability on the line, hold onto your cushions for a fierce face-off between these two furniture frontrunners.

    Side By Side

    Features
    Outer
    Modloft
    Made to Order Lead Times 8-10 weeks N/A
    Free Shipping Option
    White Glove Delivery Option $275-$475 $99+
    Return Option
    Warranty Included
    Financing Option Affirm Affirm
    Assembly Required
    Large Fabric Selection
    Free Swatches Available
    Manufacturing Origin China USA + Import
    Avg. 3-Seat Couch Price $$$$ $$$-$$$$

    Exploring style, durability, sustainability, and overall value, Outer and Modloft each bring unique elements to the table. While Outer shines with innovative design and a strong focus on sustainability, Modloft impresses with chic modern styles and high-quality materials. Outer's commitment to sustainability and durable materials resonates with environmentally conscious buyers, while Modloft attracts those seeking luxurious design and high-quality furniture. The choice between Outer and Modloft ultimately depends on individual preferences, with Outer appealing to sustainability enthusiasts and Modloft to those craving modern luxury.

    BRAND #1: Outer

    A geometric logo with blue intersecting lines forming an abstract pattern is centered above the word "outer" in bold blue lowercase letters, all set against a white background.

    Outer is a California-based brand that's revolutionizing the outdoor furniture industry with its innovative designs and commitment to sustainability. Founded by former Casper executive Jiake Liu, Outer is known for its unique Neighborhood Showroom program, which allows customers to experience their furniture in real-life settings. Their commitment to using recycled materials and responsible sourcing practices sets them apart from competitors. Outer's sofas are not just furniture; they're a statement of style, sustainability, and community engagement.

    Outer | Brand Summary

    Exploring the world of Outer's outdoor furniture, I'm struck by the brand's unwavering dedication to creating pieces as durable as they are stylish. Integrating innovative features like the OuterShell cover system exemplifies their commitment to product longevity and user convenience. Amazingly, Outer manages to blend form with function seamlessly, offering a range that appeals to the discerning customer looking for that perfect mix of aesthetic appeal and practicality. Their focus on sustainability further enhances their brand appeal, positioning Outer as a leader in the outdoor furniture market, deeply attuned to the desires and concerns of today's consumers.

    Outer | PotatoMeter Rating:

    Online Shopping Experience Score 91%
    Durability and Quality Score 90%
    Shipping and Lead Time Score 89%
    Vibe Check Score 91%
    Customer Focus Score 90%
    Overall PotatoMeter Rating 90%
    Read Our Outer Brand Review

    Outer | Pros & Cons

    Pros
    • Innovative designs with integrated OuterShell cover system
    • High-quality, durable materials (OuterWeave™, Grade A teak, powder-coated aluminum)
    • Exceptional 10-year warranty on teak and aluminum frames
    • 365-day return policy
    • Free shipping for specific items ordered with larger purchases
    • Commitment to sustainability and eco-friendly practices
    Cons
    • Relatively expensive
    • 20% restocking fee for returns (plus return shipping cost)
    • Limited customization options beyond fabric and configuration
    • Some negative customer reviews regarding customer service and delivery
    • No expedited shipping option

    Outer is a brand that excels in creating stylish and durable outdoor furniture, particularly their innovative sofas with the unique OuterShell cover system. However, their premium price point and limited customization options might not suit every budget or taste.

    While the generous warranties and lengthy return policy provide peace of mind, the 20% restocking fee for returns could be a deterrent. Additionally, some customers have reported issues with customer service and delivery, which could impact the overall experience.

    If you prioritize quality, durability, and sustainable practices, and are willing to invest in premium outdoor furniture, Outer is a compelling option. But if you're looking for a more budget-friendly choice with extensive customization options, you might want to explore other brands.

    Shop Outer Now

    BRAND #2: Modloft

    The image displays the word "MODLOFT" in black capital letters against a white background. The font is modern and sleek.

    Founded in 2005, Modloft has carved a niche for itself in the modern furniture market with its sleek and sophisticated designs. They pride themselves on offering "great design at reasonable prices," bridging the gap between low-cost and high-end options. Their unique approach to manufacturing, often sourcing materials and producing furniture in the same country, adds an interesting dimension to their brand story. While their commitment to accessibility is commendable, their overall brand presentation could benefit from greater transparency and a more customer-centric approach.

    Modloft | Brand Summary

    Modloft has a bit more style than substance. Their website will make you desperately want their couches, but digging a little deeper into their lead times, quality, and customer service might make you think again. The couches they do have are technically good, but the rest of the experience makes it difficult to recommend them over other options.

    Modloft | PotatoMeter Rating

    Online Shopping Experience Score 82%
    Durability and Quality Score 79%
    Shipping and Lead Time Score 74%
    Vibe Check Score 79%
    Customer Focus Score 83%
    Overall PotatoMeter Rating 79%
    Read Our Modloft Brand Review

    Modloft | Pros & Cons

    Pros
    • Modern and chic designs
    • Use of high-quality full-grain leather on some models
    • White glove delivery included with every order
    • Financing options available through Affirm
    • Free fabric swatches offered
    • ADA compliant website
    Cons
    • Inaccurately advertised lead times (customer complaints)
    • Expensive for the level of quality and customer service
    • Limited transparency regarding materials and construction details
    • Potentially expensive return shipping and restocking fees
    • Limited delivery area (not nationwide)

    Modloft, with its undeniably chic and modern aesthetic, offers sofas that will undoubtedly elevate the style of your living space. Their use of high-quality full-grain leather on select models is a noteworthy feature, and the included white-glove delivery service adds a touch of luxury to the buying experience. However, the allure fades a bit when you consider their less-than-transparent practices regarding lead times and materials, as well as their limited delivery range and potentially expensive return process.

    While their designs are undeniably eye-catching, the quality and customer service might not live up to the premium price tag. If you prioritize style above all else and are willing to gamble on the accuracy of lead times, Modloft could be a good fit. However, if you're seeking a more transparent and customer-centric experience with comparable quality at a potentially lower price, you might want to explore other options.

    Shop Modloft Now

    And the winner is...

    With a focus on modern chic design and high-quality materials, Modloft stands out as the clear winner. Its emphasis on luxury and style appeals to those seeking sophisticated furniture. Modloft's blend of fashion-forward aesthetics and quality craftsmanship sets it apart as the superior choice for buyers looking for a fusion of elegance and comfort.

    A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
    Alex Back
    Couch.com CEO & Founder
    Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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