Looking for the ultimate couch companion? Could it be Outer or Maiden Home? Join us to discover which brand offers the winning combination of style and comfort!
Alex Back | Couch.com CEO & Founder
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Curious to find out which brand deserves the crown in the empire of exquisite couches? Delve into the epic match between Outer and Maiden Home with us. From design decadence to durability, we're about to unveil the ultimate champion in luxury seating.
Side By Side
Features
Outer
Maiden Home
Made to Order Lead Times
8-10 weeks
4-8 weeks
Free Shipping Option
White Glove Delivery Option
$275-$475
$145-$245
Return Option
Warranty Included
Financing Option
Affirm
Affirm
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin
China
USA
Avg. 3-Seat Couch Price
$$$$
$$$$
In the royal rumble of couches, Outer flaunts avant-garde styles and eco-conscious practices, while Maiden Home boasts premium craftsmanship and timeless designs. Outer hits the premium price bracket, while Maiden Home targets the luxury market. With a focus on longevity, sustainability, and top-notch materials, both brands deliver exceptional value, making choosing between the two a delightful dilemma for discerning buyers.
BRAND #1: Outer
Outer is a California-based brand that's revolutionizing the outdoor furniture industry with its innovative designs and commitment to sustainability. Founded by former Casper executive Jiake Liu, Outer is known for its unique Neighborhood Showroom program, which allows customers to experience their furniture in real-life settings. Their commitment to using recycled materials and responsible sourcing practices sets them apart from competitors. Outer's sofas are not just furniture; they're a statement of style, sustainability, and community engagement.
Outer | Brand Summary
Exploring the world of Outer's outdoor furniture, I'm struck by the brand's unwavering dedication to creating pieces as durable as they are stylish. Integrating innovative features like the OuterShell cover system exemplifies their commitment to product longevity and user convenience. Amazingly, Outer manages to blend form with function seamlessly, offering a range that appeals to the discerning customer looking for that perfect mix of aesthetic appeal and practicality. Their focus on sustainability further enhances their brand appeal, positioning Outer as a leader in the outdoor furniture market, deeply attuned to the desires and concerns of today's consumers.
Innovative designs with integrated OuterShell cover system
High-quality, durable materials (OuterWeave™, Grade A teak, powder-coated aluminum)
Exceptional 10-year warranty on teak and aluminum frames
365-day return policy
Free shipping for specific items ordered with larger purchases
Commitment to sustainability and eco-friendly practices
Cons
Relatively expensive
20% restocking fee for returns (plus return shipping cost)
Limited customization options beyond fabric and configuration
Some negative customer reviews regarding customer service and delivery
No expedited shipping option
Outer is a brand that excels in creating stylish and durable outdoor furniture, particularly their innovative sofas with the unique OuterShell cover system. However, their premium price point and limited customization options might not suit every budget or taste.
While the generous warranties and lengthy return policy provide peace of mind, the 20% restocking fee for returns could be a deterrent. Additionally, some customers have reported issues with customer service and delivery, which could impact the overall experience.
If you prioritize quality, durability, and sustainable practices, and are willing to invest in premium outdoor furniture, Outer is a compelling option. But if you're looking for a more budget-friendly choice with extensive customization options, you might want to explore other brands.
Maiden Home was founded in 2017 by Nidhi Kapur when she became disillusioned by disposable furniture. She made it her goal to create heritage quality furniture with stunning style. And she succeeded. Maiden Home opened a New York City showroom in 2023 (and it's as gorgeous as the furniture).
Maiden Home | Brand Summary
Maiden Home is a luxury couch brand and they know it. Their drop-dead-gorgeous website provides an unparalleled browsing experience. They use high quality materials and they construct all their couches in the USA. Maiden Home gets nearly everything right. If their pricing were more transparent they’d have a place on the PotatoMeter Mt. Rushmore.
However, after a thorough perusal and ingesting a lot of other Maiden Home reviews, this is not a brand designed with kids and pets in mind, so if you’re looking for a family couch for a high-traffic, multi-purpose room then we’d suggest you search elsewhere. But if luxury is what you’re after, look no further.
Extremely high quality materials and craftsmanship
Female founded & independently owned
Lifetime warranty on sofa frames and spring suspensions
30-day return policy (10% fee)
Cons
Limited sofa style options
Fabric selection can significantly raise sofa price
Fabrics and styles not ideal for children or pets
Warranty does not mention fabric or seams or stitches
Only one showroom (located in New York City)
Maiden Home does have a few cons. Their base prices are already very expensive, but choosing a higher end fabric can sometimes DOUBLE the price. That $3,000 sofa might end up being $6,000 just by choosing a different fabric option (and they don’t list fabric prices when you’re choosing). This fact – in addition to a limited sofa offering with styles that aren’t suited to families with kids and pets – likely closes Maiden Home off as an option for many customers. But for those who can afford it, Maiden Home is to die for.
As far as pros, Maiden Home furniture has them in spades. First of all, Maiden Home builds all of their couches in North Carolina (the furniture capital of the US). The frames are made from sustainably sourced, kiln-dried hardwood, and the joinery methods are top-notch. They also use 8-way hand-tied spring systems in many of their couches, which is the cream of the crop. They back these frames with a lifetime warranty and even a 30-day return policy (with a 10% fee) if you don’t love your purchase. Being a female-founded, independently-owned company is a nice bonus.
Emerging as the clear winner in this sofa saga is Outer, with its avant-garde designs and strong eco-friendly ethos setting it apart. The brand's blend of innovation, style, and sustainability makes it a top choice for those valuing contemporary elegance and durability in their furniture.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
