Couch Comparisons

Outer vs Burrow: Who Has Better Couches?

Curious about which brand crafts the most stylish and cozy couches—Outer or Burrow? Uncover the answer in this epic sofa showdown!
Outer vs Burrow

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Step into the ring with Outer and Burrow for a couch clash like no other. It's a heavyweight match of comfort, style, and functionality. Which brand will emerge as the living room legend? Let the sofa showdown begin!

Side By Side

Features
Outer
Burrow
Made to Order Lead Times 8-10 weeks N/A
Free Shipping Option
White Glove Delivery Option $275-$475
Return Option
Warranty Included
Financing Option Affirm Affirm
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin China USA + Import
Avg. 3-Seat Couch Price $$$$ $$-$$$

When looking at the style, durability, sustainability, and overall value of Outer and Burrow, both brands offer unique benefits. Outer stands out with its high-end style and exceptional durability, appealing to those seeking premium quality in the luxury price range. In contrast, Burrow excels in sustainability practices and customization options, providing a more mid-range product with modern design features. While Outer emphasizes luxury and durability, Burrow targets sustainability and customization, giving buyers a choice based on their preferences.


BRAND #1: Outer

A geometric logo with blue intersecting lines forming an abstract pattern is centered above the word "outer" in bold blue lowercase letters, all set against a white background.

Outer is a California-based brand that's revolutionizing the outdoor furniture industry with its innovative designs and commitment to sustainability. Founded by former Casper executive Jiake Liu, Outer is known for its unique Neighborhood Showroom program, which allows customers to experience their furniture in real-life settings. Their commitment to using recycled materials and responsible sourcing practices sets them apart from competitors. Outer's sofas are not just furniture; they're a statement of style, sustainability, and community engagement.

Outer | Brand Summary

Exploring the world of Outer's outdoor furniture, I'm struck by the brand's unwavering dedication to creating pieces as durable as they are stylish. Integrating innovative features like the OuterShell cover system exemplifies their commitment to product longevity and user convenience. Amazingly, Outer manages to blend form with function seamlessly, offering a range that appeals to the discerning customer looking for that perfect mix of aesthetic appeal and practicality. Their focus on sustainability further enhances their brand appeal, positioning Outer as a leader in the outdoor furniture market, deeply attuned to the desires and concerns of today's consumers.

Outer | PotatoMeter Rating:

Online Shopping Experience Score 96%
Durability and Quality Score 95%
Shipping and Lead Time Score 94%
Vibe Check Score 96%
Customer Focus Score 95%
Overall PotatoMeter Rating 95%
Read Our Outer Brand Review

Outer | Pros & Cons

Pros

  • Innovative designs with integrated OuterShell cover system
  • High-quality, durable materials (OuterWeave™, Grade A teak, powder-coated aluminum)
  • Exceptional 10-year warranty on teak and aluminum frames
  • 365-day return policy
  • Free shipping for specific items ordered with larger purchases
  • Commitment to sustainability and eco-friendly practices

Cons

  • Relatively expensive
  • 20% restocking fee for returns (plus return shipping cost)
  • Limited customization options beyond fabric and configuration
  • Some negative customer reviews regarding customer service and delivery
  • No expedited shipping option

Outer is a brand that excels in creating stylish and durable outdoor furniture, particularly their innovative sofas with the unique OuterShell cover system. However, their premium price point and limited customization options might not suit every budget or taste.

While the generous warranties and lengthy return policy provide peace of mind, the 20% restocking fee for returns could be a deterrent. Additionally, some customers have reported issues with customer service and delivery, which could impact the overall experience.

If you prioritize quality, durability, and sustainable practices, and are willing to invest in premium outdoor furniture, Outer is a compelling option. But if you're looking for a more budget-friendly choice with extensive customization options, you might want to explore other brands.

Shop Outer Now

BRAND #2: Burrow

The image shows the word "BURROW" written in bold, modern, black uppercase letters against a plain white background.

Burrow is an online-only retailer that was founded in 2016. The original idea was actually a class project before it transformed into a real company. Burrow's goal was to modernize the entire couch shopping and couch ownership experience. Modularity, expandability, and ease of assembly were the core principles.

Burrow | Brand Summary

Burrow provides a clever and creative solution to the many issues that have historically plagued couches – bulkiness, inflexibility, and immobility to name a few. Burrow’s modern, modular methodology has some major benefits over the competition, but it also leads to several flaws that are hard to gloss over. Their emphasis on sustainability and eco-friendly practices are admirable and commendable. However, the materials used for their modular couches are not as high a quality as you’d hope for given the price.

Burrow | PotatoMeter Rating

Online Shopping Experience Score 86%
Durability and Quality Score 85%
Shipping and Lead Time Score 83%
Vibe Check Score 90%
Customer Focus Score 84%
Overall PotatoMeter Rating 86%
Read Our Burrow Brand Review

Burrow | Pros & Cons

Pros

  • Incredible modular and small space options
  • Free shipping via FedEx
  • 1-year + extended warranty
  • Modern tech options
  • Great customization options

Cons

  • Limited fabric catalog
  • Material quality could be better
  • Long lead times
  • Pricier than expected
  • Assembly can be challenging

Burrow’s primary goal is to modernize the furniture market. Their couches are designed to be modular and expandable so that they can grow with you. They’re also delivered in boxes and easily assembled and disassembled. Great for apartment dwellers!

Burrow’s couches ship for free via FedEx, though you might end up with a dozen boxes if you order a sectional. Their couches come with a 1-year warranty on craftsmanship. A Mulberry extended warranty is also available, which protects against accidents and damage.

Several of Burrow’s couches have multiple customization options so you can really design a sofa that suits your style. There are also modern, high-tech options like having a phone charger built right into the couch. Perfect for those nights you’re browsing on your phone while half-watching “Love is Blind” on TV.

One of Burrow’s drawbacks is that the material quality could be better. It’s not terrible at the lower end of their price range, but for their higher-priced couches, the cushions could feature higher-quality fill materials. On top of that, their business model implies that their couches will be inexpensive, but they can actually get quite pricey.

Lead times are also longer than you’d expect. If a couch is in-stock it could ship out in 1-2 weeks. It could take 4-6 weeks or even 4 months if not. And once your couch arrives, assembly can be much more challenging than advertised.

Shop Burrow Now

And the winner is...

The winner in this sofa showdown is Outer, shining brightly with its luxurious style, exceptional durability, and premium quality that caters to those seeking top-notch comfort and design. Its commitment to sustainability and high-end materials sets it apart, making it the ideal choice for those looking for a long-lasting, luxurious couch experience.

A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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