Are Neighbor's couches really cozier than Room & Board's? Explore the battle of the cushions and discover who emerges as the ultimate couch champion!
Alex Back | Couch.com CEO & Founder
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Step into the ring as Neighbor faces off against Room & Board in the battle of the couches. Who will claim the throne as the go-to brand for comfort and design in this ultimate furniture faceoff?
Side By Side
Features
Neighbor
Room & Board
Made to Order Lead Times
2-12 weeks
4-10 weeks
Free Shipping Option
White Glove Delivery Option
$0-$195+
$119
Return Option
Warranty Included
Financing Option
Affirm
Affirm
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin
Vietnam
USA
Avg. 3-Seat Couch Price
$$$$
$$$
Delve into the world of furniture with a closer look at Neighbor and Room & Board. Room & Board showcases a wide array of styles with top-notch durability, while Neighbor offers a touch of sustainability and innovation in their designs. When it comes to style and durability, both brands are neck and neck, but Room & Board edges ahead in customer focus and overall value.
BRAND #1: Neighbor
Neighbor, founded with a vision to revolutionize outdoor living, is a brand that stands out for its commitment to sustainability, quality, and community. Their focus on durable, eco-friendly materials and thoughtful design is evident in their range of outdoor sofas. With a unique Neighborhood Showroom program and dedication to customer satisfaction, Neighbor is more than just a furniture brand; it's a lifestyle choice for those who value the outdoors and seek to create inviting spaces that foster connection and relaxation.
Neighbor | Brand Summary
In reviewing Neighbor's outdoor furniture, one can't help but be struck by their innovative approach to design and community engagement. Their products, especially the modular options, are a testament to their commitment to versatility and quality. The choice of materials, such as FSC-certified teak and Sunbrella fabric, speaks volumes about their dedication to sustainability and longevity.
As a self proclaimed connoisseur of great furniture, I'm particularly drawn to their narrative of enriching lives through design and their transparent customer service ethos. Neighbor doesn't just sell furniture; they offer a vision of outdoor living that's both aspirational and attainable, underpinned by a strong sense of integrity and joy. I’m a believer in their mantra to turn the outdoors into your living room. Sounds pretty great, doesn't it?
45-day return policy with free returns on damaged items
Free fabric swatches available
Complimentary standard home delivery in the contiguous U.S.
Cons
Expensive price point
Potential 15% restocking fee for returns
Limited customization options
White glove delivery is an extra fee
Geographic limitations for white-glove delivery
Neighbor's dedication to quality and sustainable practices shines through in their outdoor sofas, which are built to last using premium materials like FSC-certified teak and Sunbrella fabric. Their generous warranty and 45-day return window offer peace of mind, while free standard shipping sweetens the deal.
The investment in a Neighbor sofa comes at a premium price, and the potential for restocking fees on returns might give some budget-conscious shoppers pause. Customization options are limited beyond fabric and configuration choices, and white-glove delivery comes at an added cost.
Overall, Neighbor is a top choice for those who prioritize sustainable, high-quality outdoor furniture and are willing to invest in long-lasting pieces that elevate their outdoor living spaces.
Founded in 1980, Room & Board is a veteran in the furniture industry, known for its timeless designs and commitment to American craftsmanship. They partner with local artisans and prioritize sustainability, setting ambitious goals for eco-friendly practices and materials. Their transparent approach to pricing and focus on customer satisfaction make them a trusted name in the furniture market.
Room & Board | Brand Summary
Room & Boardgets it. They have a beautiful and useful website that makes shopping for a couch delightful. Their quality is excellent, their couches are made in the USA, and they have measurable and attainable sustainability goals. If their lead times were better and if they had an actual warranty on their couches then they would get a MAJOR bump in their PotatoMeter rating.
Compared to other well-known brands that offer stylish and affordable sofas, Room & Board provides a higher-end alternative with superior durability and quality. If you’re OK with those caveats, then Room & Board is a phenomenal choice for your couch purchase.
No sale events (bummer if you're looking for discounts)
Limited information on specific construction details
Room and Board offers a delightful online shopping experience with high-quality, American-made couches and a strong commitment to sustainability. However, their 4 to 10-week lead time for custom upholstery might test your patience. The $119 white glove delivery fee, while convenient, adds to the overall cost. They don't offer a warranty on their couches, relying instead on a guarantee, which could be a concern for some.
Despite these drawbacks, the focus of Room and Board furniture on quality, sustainability, and customer satisfaction makes them a top contender for your next sofa purchase. Their "In Stock" fabric options are a great way to get your new couch faster, and their generous return policy provides peace of mind.
In this showdown, Room & Board emerges victorious with its exceptional quality, wide style range, and top-tier customer focus. The commitment to sustainability and superior craftsmanship sets Room & Board apart, making it the clear winner in the battle of the couches.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
