Couch Comparisons

Neighbor vs Lumens: Who Has Better Couches?

Looking to upgrade your living room oasis with a top-tier couch? Find out if Neighbor or Lumens steals the show in the sofa showdown!
Alex Back | Couch.com CEO & Founder
Neighbor vs Lumens

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    Welcome to the ultimate couch clash extravaganza featuring Neighbor and Lumens. Join us as we dissect the charm and comfort of these sofas, revealing which brand steals the spotlight in this fierce competition!

    Side By Side

    Features
    Neighbor
    Lumens
    Made to Order Lead Times 2-12 weeks 4-5 months
    Free Shipping Option
    White Glove Delivery Option $0-$195+ $229+
    Return Option
    Warranty Included
    Financing Option Affirm Klarna
    Assembly Required Varies
    Large Fabric Selection
    Free Swatches Available
    Manufacturing Origin Vietnam USA + Import
    Avg. 3-Seat Couch Price $$$$ $$-$$$

    As we compare Neighbor and Lumens, style variations, durability levels, and sustainability factors stand out for prospective buyers. Lumens showcases a wide range of styles, appealing to different tastes, while Neighbor shines with its sustainable materials, offering long-term value for money. The durability of Neighbor's sofas, crafted with premium materials like FSC-certified teak, outshines Lumens in terms of longevity. Moreover, Neighbor's commitment to sustainability and community engagement adds an extra layer of appeal, making it a top choice for those prioritizing eco-friendly practices and high-quality design.


    BRAND #1: Neighbor

    Stylized cursive text that reads "neighbor" in black on a white background. The letters are connected in a fluid, elegant script.

    Neighbor, founded with a vision to revolutionize outdoor living, is a brand that stands out for its commitment to sustainability, quality, and community. Their focus on durable, eco-friendly materials and thoughtful design is evident in their range of outdoor sofas. With a unique Neighborhood Showroom program and dedication to customer satisfaction, Neighbor is more than just a furniture brand; it's a lifestyle choice for those who value the outdoors and seek to create inviting spaces that foster connection and relaxation.

    Neighbor | Brand Summary

    In reviewing Neighbor's outdoor furniture, one can't help but be struck by their innovative approach to design and community engagement. Their products, especially the modular options, are a testament to their commitment to versatility and quality. The choice of materials, such as FSC-certified teak and Sunbrella fabric, speaks volumes about their dedication to sustainability and longevity.

    As a self proclaimed connoisseur of great furniture, I'm particularly drawn to their narrative of enriching lives through design and their transparent customer service ethos. Neighbor doesn't just sell furniture; they offer a vision of outdoor living that's both aspirational and attainable, underpinned by a strong sense of integrity and joy. I’m a believer in their mantra to turn the outdoors into your living room. Sounds pretty great, doesn't it?

    Neighbor | PotatoMeter Rating:

    Online Shopping Experience Score 93%
    Durability and Quality Score 96%
    Shipping and Lead Time Score 91%
    Vibe Check Score 94%
    Customer Focus Score 95%
    Overall PotatoMeter Rating 94%
    Read Our Neighbor Brand Review

    Neighbor | Pros & Cons

    Pros

    • Innovative designs for outdoor living
    • High-quality, sustainable materials (FSC-certified teak wood, Sunbrella fabrics, etc)
    • Generous 5-year warranty on cushions and covers
    • 45-day return policy with free returns on damaged items
    • Free fabric swatches available
    • Complimentary standard home delivery in the contiguous U.S.

    Cons

    • Expensive price point
    • Potential 15% restocking fee for returns
    • Limited customization options
    • White glove delivery is an extra fee
    • Geographic limitations for white-glove delivery

    Neighbor's dedication to quality and sustainable practices shines through in their outdoor sofas, which are built to last using premium materials like FSC-certified teak and Sunbrella fabric. Their generous warranty and 45-day return window offer peace of mind, while free standard shipping sweetens the deal.

    The investment in a Neighbor sofa comes at a premium price, and the potential for restocking fees on returns might give some budget-conscious shoppers pause. Customization options are limited beyond fabric and configuration choices, and white-glove delivery comes at an added cost.

    Overall, Neighbor is a top choice for those who prioritize sustainable, high-quality outdoor furniture and are willing to invest in long-lasting pieces that elevate their outdoor living spaces.

    Shop Neighbor Now

    BRAND #2: Lumens

    The image shows the logo of "LUMENS," a company. The word "LUMENS" is written in large, bold, black capital letters with a stylized "L" that has curved, feather-like lines extending from its base. Below it, the tagline "Enlightened by Design" is written in smaller text.

    Lumens has established itself as a reputable brand in the home furnishing industry, renowned for its dedication to quality, innovation, and design. Their diverse collection of sofas, sourced from acclaimed manufacturers and designers, showcases a variety of styles to cater to different preferences. Lumens' customer-focused approach, including their seamless online shopping experience and responsive support, further enhances their appeal to discerning shoppers.

    Lumens | Brand Summary

    In my expert assessment, Lumens earns a solid spot on the sofa spectrum with its blend of quality craftsmanship and contemporary design sensibilities. What sets Lumens apart is its unwavering commitment to delivering sofas that not only look good but also stand the test of time. From sleek modern designs to more classic silhouettes, Lumens offers a diverse range of options to cater to various tastes and preferences. I've found Lumens to be particularly customer-focused, with an emphasis on providing a seamless shopping experience and responsive customer support.

    Lumens | PotatoMeter Rating

    Online Shopping Experience Score 95%
    Durability and Quality Score 93%
    Shipping and Lead Time Score 93%
    Vibe Check Score 90%
    Customer Focus Score 94%
    Overall PotatoMeter Rating 93%
    Read Our Lumens Brand Review

    Lumens | Pros & Cons

    Pros

    • Quality craftsmanship and contemporary design
    • Diverse range of styles
    • Customer-focused with responsive support
    • Free ground shipping on large items
    • Multiple delivery options including white glove service
    • Free fabric swatches

    Cons

    • Lead times can vary for made-to-order items
    • Return shipping costs are deducted from refunds
    • Restocking fee may apply to returns over $5,000
    • Assembly may be required for some sofas
    • Limited transparency regarding manufacturer warranty details

    Lumens, a leading name in home furnishings, offers a stylish selection of sofas that seamlessly blend quality craftsmanship with contemporary design. With a wide range of options to suit diverse tastes and budgets, Lumens caters to those who appreciate both aesthetics and functionality. Their dedication to customer satisfaction shines through their free ground shipping on larger items, multiple delivery options, and free fabric swatches to ensure you find your perfect match.

    However, as with any brand, there are a few considerations to keep in mind. Lead times can vary, especially for made-to-order pieces, and the return process, while straightforward, involves return shipping costs and potential restocking fees. Additionally, some assembly might be required, depending on the sofa and delivery option chosen. While they facilitate manufacturer warranties, a lack of clear details about coverage and duration could be a point of improvement.

    Overall, Lumens offers a compelling blend of style, quality, and customer-centric service, making them a strong contender for your next sofa purchase.

    Shop Lumens Now

    And the winner is...

    In the battle of the sofas, Neighbor clinches the win with its superior combination of style, durability, sustainability, and overall value. The brand's emphasis on premium materials and sustainability practices resonates with buyers looking for top-tier, long-lasting comfort. Neighbor's commitment to quality and eco-friendly design makes it the ultimate choice for those seeking a perfect blend of style and substance.

    A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
    Alex Back
    Couch.com CEO & Founder
    Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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