Which brand truly captures the essence of your ideal couch – Neighbor with its sustainability focus or Joybird with its vast fabric choices? Discover the ultimate winner in this clash of comfort titans!
Alex Back | Couch.com CEO & Founder
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Picture this: a sofa face-off like no other. Neighbor squares off against Joybird in the ultimate couch clash. Get ready to unravel the nuances of each brand's offerings in a seat-sational showdown that's bound to upgrade your home decor game.
Side By Side
Features
Neighbor
Joybird
Made to Order Lead Times
2-12 weeks
4-8 Weeks
Free Shipping Option
White Glove Delivery Option
$0-$195+
$129-$299
Return Option
Warranty Included
Financing Option
Affirm
Affirm
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin
Vietnam
Mexico
Avg. 3-Seat Couch Price
$$$$
$$$
In the style department, Neighbor showcases innovative designs and high-quality materials, tipping towards the premium category. When it comes to durability, Neighbor's dedication to sustainable practices and high-quality materials makes it a compelling choice for those valuing longevity. Additionally, Neighbor's sustainable practices may appeal to eco-conscious buyers seeking value in the long run. Overall, for those seeking a blend of style, sustainability, and durability, Neighbor emerges as the top pick in this comparison.
BRAND #1: Neighbor
Neighbor, founded with a vision to revolutionize outdoor living, is a brand that stands out for its commitment to sustainability, quality, and community. Their focus on durable, eco-friendly materials and thoughtful design is evident in their range of outdoor sofas. With a unique Neighborhood Showroom program and dedication to customer satisfaction, Neighbor is more than just a furniture brand; it's a lifestyle choice for those who value the outdoors and seek to create inviting spaces that foster connection and relaxation.
Neighbor | Brand Summary
In reviewing Neighbor's outdoor furniture, one can't help but be struck by their innovative approach to design and community engagement. Their products, especially the modular options, are a testament to their commitment to versatility and quality. The choice of materials, such as FSC-certified teak and Sunbrella fabric, speaks volumes about their dedication to sustainability and longevity.
As a self proclaimed connoisseur of great furniture, I'm particularly drawn to their narrative of enriching lives through design and their transparent customer service ethos. Neighbor doesn't just sell furniture; they offer a vision of outdoor living that's both aspirational and attainable, underpinned by a strong sense of integrity and joy. I’m a believer in their mantra to turn the outdoors into your living room. Sounds pretty great, doesn't it?
45-day return policy with free returns on damaged items
Free fabric swatches available
Complimentary standard home delivery in the contiguous U.S.
Cons
Expensive price point
Potential 15% restocking fee for returns
Limited customization options
White glove delivery is an extra fee
Geographic limitations for white-glove delivery
Neighbor's dedication to quality and sustainable practices shines through in their outdoor sofas, which are built to last using premium materials like FSC-certified teak and Sunbrella fabric. Their generous warranty and 45-day return window offer peace of mind, while free standard shipping sweetens the deal.
The investment in a Neighbor sofa comes at a premium price, and the potential for restocking fees on returns might give some budget-conscious shoppers pause. Customization options are limited beyond fabric and configuration choices, and white-glove delivery comes at an added cost.
Overall, Neighbor is a top choice for those who prioritize sustainable, high-quality outdoor furniture and are willing to invest in long-lasting pieces that elevate their outdoor living spaces.
Joybird was launched in 2013 and instantly charmed the world with their Instagram-worthy couches. They've since cemented themselves as one of the top online furniture brands. They are currently owned by La-Z-Boy.
Joybird | Brand Summary
Joybird has stood the test of time and firmly cemented themselves as one of the best online couch retailers at their price point. They have a professional-yet-fun presentation, offer great quality products for the price, and allow customers to pick from dozens of beautiful fabrics.
I have a few minor gripes with the website shopping experience and I’d encourage everyone to thoroughly examine the shipping and return policies, but overall there’s very little to criticize. Dare I say that Joybird sparks joy? I do dare.
Couch Potato Note: Joybird is almost always on sale for up to 30% off. For this review, their price point is assumed to be 30% off the listed price. You should always wait for a sale before you buy a couch from Joybird (and you won’t have to wait very long). For all intents and purposes, their sale price is their actual price.
Joybird presents itself as a fun, trendy, and flashy brand. And for the most part, their couches deliver on that promise. But there are a few aspects that might detract from their appeal. Their couches are all made in Mexico, which also means that their lead times are not quite as good as other brands. Pricey white glove delivery and potentially costly returns might make ordering online feel like a gamble. And while Joybird has a huge fabric selection for their custom couches, choosing certain fabrics can add hundreds of dollars to your order.
On the flip side, Joybird furniture has many brick-and-mortar locations in major metropolitan areas, allowing you to test out their couches in person. This is rare for an online couch company but is a major perk. Like Apt2B, Joybird has a large selection of stylish couches in a huge range of sizes and configurations. They offer loveseats all the way up through large modular sectional sofas. Joybird also has a great selection of affordable sofa beds and sleeper sectional sofas. They also back their high-quality couch frames with a lifetime warranty as well as a 1-year warranty on their top-tier upholstery craftsmanship. If you want it, Joybird has it.
In the battle of the couch behemoths, Neighbor emerges as the ultimate victor. With its unbeatable blend of style, durability, sustainability, and overall value, Neighbor stands out as the top choice for those in search of premium quality and innovative design. The commitment to sustainable practices and high-quality materials makes Neighbor the clear winner in this showdown.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
