Couch Comparisons

Neighbor vs Jackfruit: Who Has Better Couches?

October 23, 2024

Wondering if Neighbor or Jackfruit offers the comfiest seating solution for your pad? Let's unravel the sofa saga and see which brand brings the most to the table.

Alex Back | Couch.com CEO & Founder

Step into the ring where Neighbor and Jackfruit duke it out, each vying for the title of the most sought-after sofa brand. The battle of style, comfort, and sustainability is about to unfold before your very eyes as we delve into the match-up of these two furniture giants.

Side By Side

Features	Neighbor	Jackfruit
Made to Order Lead Times	2-12 weeks	8-10 weeks
Free Shipping Option
White Glove Delivery Option	$0-$195+	$149
Return Option
Warranty Included
Financing Option	Affirm	Shop Pay
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin	Vietnam	USA
Avg. 3-Seat Couch Price	$$$$	$$$-$$$$

In the bout between Neighbor and Jackfruit, style meets substance as both brands offer a wide range of stylish options. Neighbor focuses on sustainability with FSC-certified teak and Sunbrella fabrics, ensuring durability and a premium feel. On the other hand, Jackfruit shines in its commitment to seamless indoor-to-outdoor designs made from sustainably sourced Iroko wood. When it comes to customer service, Jackfruit's machine washable covers and lifetime frame warranty edge out Neighbor's 5-year cushion warranty. In terms of overall value, Jackfruit's eco-friendly approach may sway eco-conscious buyers, while Neighbor's focus on top-quality materials could appeal to those looking for longevity and style.

BRAND #1: Neighbor

Neighbor, founded with a vision to revolutionize outdoor living, is a brand that stands out for its commitment to sustainability, quality, and community. Their focus on durable, eco-friendly materials and thoughtful design is evident in their range of outdoor sofas. With a unique Neighborhood Showroom program and dedication to customer satisfaction, Neighbor is more than just a furniture brand; it's a lifestyle choice for those who value the outdoors and seek to create inviting spaces that foster connection and relaxation.

Neighbor | Brand Summary

In reviewing Neighbor's outdoor furniture, one can't help but be struck by their innovative approach to design and community engagement. Their products, especially the modular options, are a testament to their commitment to versatility and quality. The choice of materials, such as FSC-certified teak and Sunbrella fabric, speaks volumes about their dedication to sustainability and longevity.

As a self proclaimed connoisseur of great furniture, I'm particularly drawn to their narrative of enriching lives through design and their transparent customer service ethos. Neighbor doesn't just sell furniture; they offer a vision of outdoor living that's both aspirational and attainable, underpinned by a strong sense of integrity and joy. I’m a believer in their mantra to turn the outdoors into your living room. Sounds pretty great, doesn't it?

Neighbor | PotatoMeter Rating:

Online Shopping Experience Score	93%
Durability and Quality Score	96%
Shipping and Lead Time Score	91%
Vibe Check Score	94%
Customer Focus Score	95%
Overall PotatoMeter Rating	94%

Read Our Neighbor Brand Review

Neighbor | Pros & Cons

Pros

Innovative designs for outdoor living
High-quality, sustainable materials (FSC-certified teak wood, Sunbrella fabrics, etc)
Generous 5-year warranty on cushions and covers
45-day return policy with free returns on damaged items
Free fabric swatches available
Complimentary standard home delivery in the contiguous U.S.

Cons

Expensive price point
Potential 15% restocking fee for returns
Limited customization options
White glove delivery is an extra fee
Geographic limitations for white-glove delivery

Neighbor's dedication to quality and sustainable practices shines through in their outdoor sofas, which are built to last using premium materials like FSC-certified teak and Sunbrella fabric. Their generous warranty and 45-day return window offer peace of mind, while free standard shipping sweetens the deal.

The investment in a Neighbor sofa comes at a premium price, and the potential for restocking fees on returns might give some budget-conscious shoppers pause. Customization options are limited beyond fabric and configuration choices, and white-glove delivery comes at an added cost.

Overall, Neighbor is a top choice for those who prioritize sustainable, high-quality outdoor furniture and are willing to invest in long-lasting pieces that elevate their outdoor living spaces.

Shop Neighbor Now

BRAND #2: Jackfruit

Jackfruit is a California-based furniture company dedicated to creating stylish and sustainable sofas that are built to last. Founded on the principles of environmental responsibility and ethical manufacturing, they've quickly become a favorite among those who value quality, comfort, and eco-consciousness. Their modular designs, made from sustainably sourced Iroko wood and eco-friendly fabrics, offer a versatile and stylish solution for any living space.

Jackfruit | Brand Summary

In a world of new direct-to-consumer furniture brands popping up with a single style or design, Jackfruit Furniture stands out with its commitment to quality, sustainability, and style. Their Indoor Jack and Outdoor Jack collections, available in numerous configurations and fabrics, reflect their dedication to versatility and customer satisfaction. The emphasis on eco-friendly materials is a testament to their forward-thinking approach.

I’ve found Jackfruit Furniture to be a leader in combining comfort and sustainability. The use of Iroko hardwood and eco-friendly cushions ensures long-lasting durability without sacrificing style. Jackfruit Furniture’s attention to detail and customer focus make them a standout choice in the sofa market.

Jackfruit | PotatoMeter Rating

Online Shopping Experience Score	89%
Durability and Quality Score	91%
Shipping and Lead Time Score	85%
Vibe Check Score	88%
Customer Focus Score	90%
Overall PotatoMeter Rating	89%

Read Our Jackfruit Brand Review

Jackfruit | Pros & Cons

Pros

Innovative designs that transition indoors to outdoors
Sustainably sourced materials
Durable construction with a lifetime guarantee on frames
Machine washable covers
Free shipping within the contiguous US
30-day return policy with free returns

Cons

Higher price point
Limited fabric and color options
15% restocking fee for returns (after 14 days)
No international shipping
No in-stock items, everything made to order

Jackfruit is versatile, durable, and ready for anything life throws at it, whether it's a cozy movie night indoors or a backyard barbecue. Their commitment to sustainability is baked into every fiber of their being, from the responsibly sourced Iroko wood frames to the eco-friendly fabrics. And with a lifetime warranty on those frames, you can rest assured that this couch is in it for the long haul.

But let's not sugarcoat it: Jackfruit sofas aren't exactly impulse buys. They're an investment in quality and sustainability, so you'll need to dig a little deeper into your wallet. And if you're the type who likes to have a new sofa on your doorstep yesterday, you might need to adjust your expectations. Since each piece is made to order, be prepared to exercise some patience while your dream couch is being handcrafted.

So, if you're a conscious consumer seeking a versatile and stylish sofa that won't compromise on comfort or sustainability, Jackfruit is the answer to your furniture prayers. But if you're on a tight budget or need a quick fix, you might want to explore other options. Either way, Jackfruit's innovative designs and eco-friendly ethos are a breath of fresh air in the furniture industry, and we can't wait to see what they come up with next.

Shop Jackfruit Now

And the winner is...

In the end, Jackfruit emerges as the triumphant sofa superstar in this showdown, boasting a seamless indoor-to-outdoor design and a strong focus on sustainability. Jackfruit's exceptional customer service and durable construction provide unbeatable value, making it the top pick for those prioritizing eco-conscious choices and long-lasting quality.

A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.

Alex Back

Couch.com CEO & Founder

Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.

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