Couch Comparisons

Neighbor vs Burrow: Who Has Better Couches?

Do you prefer Neighbor's sustainable approach or Burrow's modern flair for your lounge area? Unveil the couch champion as we compare these top contenders!
Neighbor vs Burrow

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Picture yourself sinking into the plush cushions of a brand new couch, ready to become the centerpiece of your living space. In one corner, Neighbor offers sustainability and quality; in the other, Burrow brings modularity and style. Who will triumph as the go-to couch companion in this epic showdown of comfort and design?

Side By Side

Features
Neighbor
Burrow
Made to Order Lead Times 2-12 weeks N/A
Free Shipping Option
White Glove Delivery Option $0-$195+
Return Option
Warranty Included
Financing Option Affirm Affirm
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin Vietnam USA + Import
Avg. 3-Seat Couch Price $$$$ $$-$$$

In the realm of style, Burrow impresses with its modern, modular couches ideal for evolving living spaces, while Neighbor excels in durable and sustainable outdoor living designs. When it comes to durability, Neighbor's high-quality, eco-friendly materials outshine Burrow's, offering longevity and quality. Sustainability-wise, Neighbor's commitment to materials like FSC-certified teak elevates its eco-friendly status, setting it apart in the couch arena. Looking at overall value, Neighbor's focus on community and sustainable practices makes it a top contender against Burrow's modern, modular approach.


BRAND #1: Neighbor

Stylized cursive text that reads "neighbor" in black on a white background. The letters are connected in a fluid, elegant script.

Neighbor, founded with a vision to revolutionize outdoor living, is a brand that stands out for its commitment to sustainability, quality, and community. Their focus on durable, eco-friendly materials and thoughtful design is evident in their range of outdoor sofas. With a unique Neighborhood Showroom program and dedication to customer satisfaction, Neighbor is more than just a furniture brand; it's a lifestyle choice for those who value the outdoors and seek to create inviting spaces that foster connection and relaxation.

Neighbor | Brand Summary

In reviewing Neighbor's outdoor furniture, one can't help but be struck by their innovative approach to design and community engagement. Their products, especially the modular options, are a testament to their commitment to versatility and quality. The choice of materials, such as FSC-certified teak and Sunbrella fabric, speaks volumes about their dedication to sustainability and longevity.

As a self proclaimed connoisseur of great furniture, I'm particularly drawn to their narrative of enriching lives through design and their transparent customer service ethos. Neighbor doesn't just sell furniture; they offer a vision of outdoor living that's both aspirational and attainable, underpinned by a strong sense of integrity and joy. I’m a believer in their mantra to turn the outdoors into your living room. Sounds pretty great, doesn't it?

Neighbor | PotatoMeter Rating:

Online Shopping Experience Score 93%
Durability and Quality Score 96%
Shipping and Lead Time Score 91%
Vibe Check Score 94%
Customer Focus Score 95%
Overall PotatoMeter Rating 94%
Read Our Neighbor Brand Review

Neighbor | Pros & Cons

Pros

  • Innovative designs for outdoor living
  • High-quality, sustainable materials (FSC-certified teak wood, Sunbrella fabrics, etc)
  • Generous 5-year warranty on cushions and covers
  • 45-day return policy with free returns on damaged items
  • Free fabric swatches available
  • Complimentary standard home delivery in the contiguous U.S.

Cons

  • Expensive price point
  • Potential 15% restocking fee for returns
  • Limited customization options
  • White glove delivery is an extra fee
  • Geographic limitations for white-glove delivery

Neighbor's dedication to quality and sustainable practices shines through in their outdoor sofas, which are built to last using premium materials like FSC-certified teak and Sunbrella fabric. Their generous warranty and 45-day return window offer peace of mind, while free standard shipping sweetens the deal.

The investment in a Neighbor sofa comes at a premium price, and the potential for restocking fees on returns might give some budget-conscious shoppers pause. Customization options are limited beyond fabric and configuration choices, and white-glove delivery comes at an added cost.

Overall, Neighbor is a top choice for those who prioritize sustainable, high-quality outdoor furniture and are willing to invest in long-lasting pieces that elevate their outdoor living spaces.

Shop Neighbor Now

BRAND #2: Burrow

The image shows the word "BURROW" written in bold, modern, black uppercase letters against a plain white background.

Burrow is an online-only retailer that was founded in 2016. The original idea was actually a class project before it transformed into a real company. Burrow's goal was to modernize the entire couch shopping and couch ownership experience. Modularity, expandability, and ease of assembly were the core principles.

Burrow | Brand Summary

Burrow provides a clever and creative solution to the many issues that have historically plagued couches – bulkiness, inflexibility, and immobility to name a few. Burrow’s modern, modular methodology has some major benefits over the competition, but it also leads to several flaws that are hard to gloss over. Their emphasis on sustainability and eco-friendly practices are admirable and commendable. However, the materials used for their modular couches are not as high a quality as you’d hope for given the price.

Burrow | PotatoMeter Rating

Online Shopping Experience Score 86%
Durability and Quality Score 85%
Shipping and Lead Time Score 83%
Vibe Check Score 90%
Customer Focus Score 84%
Overall PotatoMeter Rating 86%
Read Our Burrow Brand Review

Burrow | Pros & Cons

Pros

  • Incredible modular and small space options
  • Free shipping via FedEx
  • 1-year + extended warranty
  • Modern tech options
  • Great customization options

Cons

  • Limited fabric catalog
  • Material quality could be better
  • Long lead times
  • Pricier than expected
  • Assembly can be challenging

Burrow’s primary goal is to modernize the furniture market. Their couches are designed to be modular and expandable so that they can grow with you. They’re also delivered in boxes and easily assembled and disassembled. Great for apartment dwellers!

Burrow’s couches ship for free via FedEx, though you might end up with a dozen boxes if you order a sectional. Their couches come with a 1-year warranty on craftsmanship. A Mulberry extended warranty is also available, which protects against accidents and damage.

Several of Burrow’s couches have multiple customization options so you can really design a sofa that suits your style. There are also modern, high-tech options like having a phone charger built right into the couch. Perfect for those nights you’re browsing on your phone while half-watching “Love is Blind” on TV.

One of Burrow’s drawbacks is that the material quality could be better. It’s not terrible at the lower end of their price range, but for their higher-priced couches, the cushions could feature higher-quality fill materials. On top of that, their business model implies that their couches will be inexpensive, but they can actually get quite pricey.

Lead times are also longer than you’d expect. If a couch is in-stock it could ship out in 1-2 weeks. It could take 4-6 weeks or even 4 months if not. And once your couch arrives, assembly can be much more challenging than advertised.

Shop Burrow Now

And the winner is...

In this face-off, Neighbor steals the spotlight as the ultimate couch champion with its premium, sustainable materials and innovative outdoor living designs. With a clear focus on community and sustainability, Neighbor sets itself apart as the go-to choice for those seeking top-notch quality and a stylish outdoor living vibe. While both brands offer unique perks, Neighbor's dedication to sustainable practices and durable designs makes it the clear winner for those looking to elevate their outdoor living experience.

A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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