Couch Comparisons

Lovesac vs Castlery: Who Has Better Couches?

Wondering which brand offers better couches, Lovesac or Castlery? Find out about their standout features and make an informed decision for your next furniture purchase!
Alex Back | Couch.com CEO & Founder
Lovesac vs Castlery

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    Struggling to choose between Lovesac and Castlery for your new couch? Let's break down their features so you can pick the perfect sofa for your home.

    Side By Side

    Features
    Lovesac
    Castlery
    Made to Order Lead Times 8-10 Weeks N/A
    Free Shipping Option
    White Glove Delivery Option $100-$150
    Return Option
    Warranty Included
    Financing Option Affirm Affirm
    Assembly Required
    Large Fabric Selection
    Free Swatches Available
    Manufacturing Origin Import Asia
    Avg. 3-Seat Couch Price $$$-$$$$ $$

    If you're all about customization and modern tech features in your couch, Lovesac is the way to go. They offer endless options for creating the perfect sofa setup, although it comes with a higher price tag and assembly requirements. On the other hand, if you value affordability and fast shipping, Castlery is your best bet with stylish designs and a 3-year warranty, despite a more limited selection of fabrics and return fees. Making a choice between the two ultimately boils down to your priorities: tech-forward customization or stylish affordability.


    BRAND #1: Lovesac

    LOVESAC" logo in bold, teal letters on a white background. The letter "E" is distinctively designed with a hollow center.

    Lovesac began all the way back in 1995 when the founder, Shawn Nelson, handmade a beanbag chair. The beanbag chair exploded in popularity. After being named the fastest growing furniture company (twice), Lovesac pivoted to focusing on the Sactional, the gold standard of modern modular sofas.

    Lovesac | Brand Summary

    Lovesac has a very specific focus on their Sactional line of couches. Their Sactionals are marketed as an adaptable couch, endlessly configurable, customizable, and have a straightforward modern style. Machine washable fabrics, family-friendly features, and modern flourishes like wireless charging accessories round out their Sactional offering.

    But Sactionals aren’t cheap. A medium-size Sactional will run you thousands of dollars, which is a major factor in the Lovesac review score. Add in overseas manufacturing and a strenuous, at-home Lovesac assembly process and you might find that owning a Sactional isn’t as much fun as the snazzy videos and photos on the website made it seem.

    Lovesac | PotatoMeter Rating:

    Online Shopping Experience Score 93%
    Durability and Quality Score 88%
    Shipping and Lead Time Score 88%
    Vibe Check Score 88%
    Customer Focus Score 92%
    Overall PotatoMeter Rating 90%
    Read Our Lovesac Brand Review

    Lovesac | Pros & Cons

    Pros

    • Incredible modular options
    • Free shipping via FedEx
    • Large and unique fabric catalog
    • Good return policy (quick ship only)
    • Modern high-tech add-ons
    • Machine washable fabrics
    • Has many in-person showrooms

    Cons

    • "Custom" fabric covers are not returnable
    • Fabric selection can significantly raise Lovesac couch price
    • Expensive price point
    • Lovesac assembly can be challenging

    Lovesac’s Sactionals are modern, functional, expandable, and great for families. So what are the downsides?

    As stated earlier, in a Lovesac fabric comparison, Lovesac offers 100+ fabric cover styles for their couches, but only the 30 quick ship options qualify for the Lovesac 60 day return policy. When the Lovesac fabric covers are half the total cost of the Sactional, this can be an expensive discovery.

    Speaking of price, Sactionals are not exactly cheap. An average configuration can run you $5,000+. Choosing a bigger configuration can result in an even bigger bill.

    Yes, delivery is free, but there’s no white glove Lovesac assembly option. And Lovesac assembly can be far more challenging and exhausting than advertised. Make sure you stretch first!

    But don’t worry, Lovesac also has plenty of wins in the pro column. Sactionals are tremendous couches for families and pets. Almost all fabric covers are machine washable. Some are even reversible! They also offer unique fabrics with patterns and colors you won’t find anywhere else.

    Sactionals are amazingly customizable, too. You can choose arm styles, back styles, and down cushion fill. You can even add surround sound systems and phone chargers right inside the couch. There are also multiple ways to configure your setup so you can find fun ways to shake things up.

    Plus, you can visit one of their many showrooms to test out the Sactional in person.

    Shop Lovesac Now

    BRAND #2: Castlery

    The image displays the word "CASTLERY" in all capital letters against a plain white background. The text is written in a serif font, with a minimalistic and clean design.

    Castlery was founded in 2013 with the goal of making designer furniture accessible to everyone. Their imported, direct to consumer model has allowed them to achieve that goal, as evidenced by their stylish selection of sofas at affordable prices.

    Castlery | Brand Summary

    Castlery does an amazing job of presenting and displaying their couches. Browsing their website is a joy, and their products are good quality at this price point. They have fast lead times and their customer focus is great for the lower price tier that they occupy.

    If you feel priced out by places like Joybird or West Elm or CB2, then Castlery’s stylish, budget-friendly selection will be a pleasant surprise.

    Castlery | PotatoMeter Rating

    Online Shopping Experience Score 95%
    Durability and Quality Score 86%
    Shipping and Lead Time Score 94%
    Vibe Check Score 86%
    Customer Focus Score 88%
    Overall PotatoMeter Rating 90%
    Read Our Castlery Brand Review

    Castlery | Pros & Cons

    Pros

    • High style at low prices
    • In-stock couches ship very fast
    • 3-year warranty on Castlery sofa frames
    • Affordable add-on delivery options
    • Has a 3.6 star rating on TrustPilot

    Cons

    • Couches manufactured in Asia
    • 20% return fees
    • Limited fabric selection
    • No free delivery option outside select cities
    • Plywood and LVL sofa frames
    • No brick-and-mortar locations

    Castlery offers a breath of fresh air for those seeking a stylish sofa without the hefty price tag. Their online shopping experience is top-notch, featuring a user-friendly website, glamorous photos that make their couches even more tempting, and impressively fast shipping times. Plus, their 3-year warranty offers a sense of security for your investment.

    However, don't let the low prices fool you entirely. As Castlery furniture reviews reveal, fabric selection might leave you wanting more variety, and their 20% restocking fee could be a deterrent if you're unsure about your purchase. Additionally, while most of their sofas require minimal assembly (just attaching the legs), it's worth noting that they don't offer white-glove delivery service.

    So, if you're a savvy shopper with a penchant for modern design and a willingness to tackle minor assembly, Castlery could be your ideal match. Their combination of style, affordability, and convenience makes them a compelling option for those looking to elevate their living space without breaking the bank. Just be sure to carefully consider your fabric options and be prepared to commit to your purchase, as returns can get a bit pricey.

    Shop Castlery Now

    And the winner is...

    After comparing Lovesac and Castlery's features, it's clear that both brands have their own strengths and weaknesses. Depending on your preferences, either brand could be a great choice for your next couch purchase, resulting in a tie.

    A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
    Alex Back
    Couch.com CEO & Founder
    Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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