Ready to discover where comfort meets style between Neighbor and CB2? Could your dream couch be waiting with one of these top contenders?
Alex Back | Couch.com CEO & Founder
Prepare to witness a sofa showdown like no other as we compare the heavyweight contenders, Neighbor and CB2. This isn't just about couches; it's a clash of craftsmanship, sustainability, and design prowess. So, are you ready to uncover which brand will steal the show in the world of stylish seating?
Side By Side
Features
Neighbor
CB2
Made to Order Lead Times
2-12 weeks
8 weeks
Free Shipping Option
White Glove Delivery Option
$0-$195+
$279-$399
Return Option
Warranty Included
Financing Option
Affirm
CB2 Credit Card
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin
Vietnam
Import
Avg. 3-Seat Couch Price
$$$$
$$$
As you weigh your sofa options between Neighbor and CB2, it's clear they cater to distinct tastes. Neighbor impresses with its sustainable, high-quality materials like FSC-certified teak and Sunbrella fabric, providing durable and stylish outdoor seating. Meanwhile, CB2 focuses on glamorous designs and high-quality fabrics, offering a custom sectional builder for personalized pieces. When it comes to durability, sustainability, style, and overall value, Neighbor excels in quality and longevity, albeit at a higher price point. CB2, with its stylish appeal and customization options, caters more to those seeking a trendy yet functional addition to their space within a mid-range/premium price range.
BRAND #1: Neighbor
Neighbor, founded with a vision to revolutionize outdoor living, is a brand that stands out for its commitment to sustainability, quality, and community. Their focus on durable, eco-friendly materials and thoughtful design is evident in their range of outdoor sofas. With a unique Neighborhood Showroom program and dedication to customer satisfaction, Neighbor is more than just a furniture brand; it's a lifestyle choice for those who value the outdoors and seek to create inviting spaces that foster connection and relaxation.
Neighbor | Brand Summary
In reviewing Neighbor's outdoor furniture, one can't help but be struck by their innovative approach to design and community engagement. Their products, especially the modular options, are a testament to their commitment to versatility and quality. The choice of materials, such as FSC-certified teak and Sunbrella fabric, speaks volumes about their dedication to sustainability and longevity.
As a self proclaimed connoisseur of great furniture, I'm particularly drawn to their narrative of enriching lives through design and their transparent customer service ethos. Neighbor doesn't just sell furniture; they offer a vision of outdoor living that's both aspirational and attainable, underpinned by a strong sense of integrity and joy. I’m a believer in their mantra to turn the outdoors into your living room. Sounds pretty great, doesn't it?
45-day return policy with free returns on damaged items
Free fabric swatches available
Complimentary standard home delivery in the contiguous U.S.
Cons
Expensive price point
Potential 15% restocking fee for returns
Limited customization options
White glove delivery is an extra fee
Geographic limitations for white-glove delivery
Neighbor's dedication to quality and sustainable practices shines through in their outdoor sofas, which are built to last using premium materials like FSC-certified teak and Sunbrella fabric. Their generous warranty and 45-day return window offer peace of mind, while free standard shipping sweetens the deal.
The investment in a Neighbor sofa comes at a premium price, and the potential for restocking fees on returns might give some budget-conscious shoppers pause. Customization options are limited beyond fabric and configuration choices, and white-glove delivery comes at an added cost.
Overall, Neighbor is a top choice for those who prioritize sustainable, high-quality outdoor furniture and are willing to invest in long-lasting pieces that elevate their outdoor living spaces.
CB2, the younger sibling of Crate & Barrel, is a modern furniture brand that pushes the boundaries of design with its innovative and eye-catching pieces. They collaborate with top designers to create a unique aesthetic that blends contemporary style with a touch of eclecticism. CB2 is known for its emphasis on high-quality materials and craftsmanship, although their pricing tends to be on the higher end. While they have set ambitious sustainability goals, the lack of a warranty and strict return policy may be areas for improvement.
CB2 | Brand Summary
CB2 offers glamorous, stunning couch options, but their nonexistent warranty, concerning return policies, and expensive delivery charges are issues that are impossible to ignore. I love so much about the presentation, the brand, and the selection, but there’s room for serious improvement in the customer focus department.
Strict return policy for custom orders (non-returnable)
Expensive delivery charges
Requires 50% non-refundable deposit on custom orders
Limited transparency regarding materials and construction details
CB2 certainly knows how to make a statement with their glamorous and stylish sofas, featuring an impressive selection of high-quality fabrics and a handy online sectional builder for those who crave a truly custom piece.
Their white-glove delivery option adds a touch of luxury to the experience, while the availability of free swatches helps you confidently choose the perfect fabric.
However, CB2's allure might lose some of its luster when you delve deeper into their policies. The lack of a warranty on their couches is a notable concern, especially considering their price point. Additionally, their return policy is quite strict, especially for custom orders, which are non-returnable and require a hefty deposit.
Ultimately, CB2 could be a dream come true for design enthusiasts seeking a statement piece, as long as you're confident in your choices and willing to forgo the safety net of a warranty.
In the battle of couch supremacy between Neighbor and CB2, Neighbor takes the throne thanks to its outstanding sustainability, unparalleled durability, and exceptional value for outdoor seating aficionados. With a strong focus on materials and customer satisfaction, Neighbor provides both style and substance, making it the go-to choice for premium seating. While CB2 offers trendy designs, its lack of warranty and firm return policy might leave some consumers looking for a more robust offering. Neighbor's overall package makes it the deserving winner among these two industry heavyweights.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
