Couch Comparisons

Neighbor vs CB2: Who Has Better Couches?

Looking to add flair to your home with a new couch? Delve into the epic clash between Neighbor and CB2 to determine the champion in your living room.
Alex Back | Couch.com CEO & Founder
Neighbor vs CB2

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    In the battle of comfort and style, where do Neighbor and CB2 stand? Explore the clash of these furniture titans and discover which brand should grace your space with its couches.

    Side By Side

    Features
    Neighbor
    CB2
    Made to Order Lead Times 2-12 weeks 8 weeks
    Free Shipping Option
    White Glove Delivery Option $0-$195+ $279-$399
    Return Option
    Warranty Included
    Financing Option Affirm CB2 Credit Card
    Assembly Required
    Large Fabric Selection
    Free Swatches Available
    Manufacturing Origin Vietnam Import
    Avg. 3-Seat Couch Price $$$$ $$$

    In the ultimate couch showdown between Neighbor and CB2, design aficionados have a tough choice to make. While CB2 impresses with its range of styles and fabrics, Neighbor focuses on durability and sustainability, using premium materials like FSC-certified teak wood and Sunbrella fabrics. When it comes to style, CB2 stands out for its contemporary and eclectic designs, appealing to those seeking a statement piece. In contrast, Neighbor emphasizes longevity and quality, making it a smart investment for those valuing sustainability. While CB2 offers white-glove delivery and customization options, Neighbor excels in customer focus with a generous warranty and longer return policy. Price-wise, CB2 falls in the mid-range category, while Neighbor leans towards the premium range, offering great value for the quality and design.


    BRAND #1: Neighbor

    Stylized cursive text that reads "neighbor" in black on a white background. The letters are connected in a fluid, elegant script.

    Neighbor, founded with a vision to revolutionize outdoor living, is a brand that stands out for its commitment to sustainability, quality, and community. Their focus on durable, eco-friendly materials and thoughtful design is evident in their range of outdoor sofas. With a unique Neighborhood Showroom program and dedication to customer satisfaction, Neighbor is more than just a furniture brand; it's a lifestyle choice for those who value the outdoors and seek to create inviting spaces that foster connection and relaxation.

    Neighbor | Brand Summary

    In reviewing Neighbor's outdoor furniture, one can't help but be struck by their innovative approach to design and community engagement. Their products, especially the modular options, are a testament to their commitment to versatility and quality. The choice of materials, such as FSC-certified teak and Sunbrella fabric, speaks volumes about their dedication to sustainability and longevity.

    As a self proclaimed connoisseur of great furniture, I'm particularly drawn to their narrative of enriching lives through design and their transparent customer service ethos. Neighbor doesn't just sell furniture; they offer a vision of outdoor living that's both aspirational and attainable, underpinned by a strong sense of integrity and joy. I’m a believer in their mantra to turn the outdoors into your living room. Sounds pretty great, doesn't it?

    Neighbor | PotatoMeter Rating:

    Online Shopping Experience Score 93%
    Durability and Quality Score 96%
    Shipping and Lead Time Score 91%
    Vibe Check Score 94%
    Customer Focus Score 95%
    Overall PotatoMeter Rating 94%
    Read Our Neighbor Brand Review

    Neighbor | Pros & Cons

    Pros

    • Innovative designs for outdoor living
    • High-quality, sustainable materials (FSC-certified teak wood, Sunbrella fabrics, etc)
    • Generous 5-year warranty on cushions and covers
    • 45-day return policy with free returns on damaged items
    • Free fabric swatches available
    • Complimentary standard home delivery in the contiguous U.S.

    Cons

    • Expensive price point
    • Potential 15% restocking fee for returns
    • Limited customization options
    • White glove delivery is an extra fee
    • Geographic limitations for white-glove delivery

    Neighbor's dedication to quality and sustainable practices shines through in their outdoor sofas, which are built to last using premium materials like FSC-certified teak and Sunbrella fabric. Their generous warranty and 45-day return window offer peace of mind, while free standard shipping sweetens the deal.

    The investment in a Neighbor sofa comes at a premium price, and the potential for restocking fees on returns might give some budget-conscious shoppers pause. Customization options are limited beyond fabric and configuration choices, and white-glove delivery comes at an added cost.

    Overall, Neighbor is a top choice for those who prioritize sustainable, high-quality outdoor furniture and are willing to invest in long-lasting pieces that elevate their outdoor living spaces.

    Shop Neighbor Now

    BRAND #2: CB2

    The image features the logo for CB2, with large, bold black letters "CB2" centered inside a rectangular red border on a white background.

    CB2, the younger sibling of Crate & Barrel, is a modern furniture brand that pushes the boundaries of design with its innovative and eye-catching pieces. They collaborate with top designers to create a unique aesthetic that blends contemporary style with a touch of eclecticism. CB2 is known for its emphasis on high-quality materials and craftsmanship, although their pricing tends to be on the higher end. While they have set ambitious sustainability goals, the lack of a warranty and strict return policy may be areas for improvement.

    CB2 | Brand Summary

    CB2 offers glamorous, stunning couch options, but their nonexistent warranty, concerning return policies, and expensive delivery charges are issues that are impossible to ignore. I love so much about the presentation, the brand, and the selection, but there’s room for serious improvement in the customer focus department.

    CB2 | PotatoMeter Rating

    Online Shopping Experience Score 94%
    Durability and Quality Score 83%
    Shipping and Lead Time Score 91%
    Vibe Check Score 84%
    Customer Focus Score 80%
    Overall PotatoMeter Rating 86%
    Read Our CB2 Brand Review

    CB2 | Pros & Cons

    Pros

    • Glamorous and stylish couch options
    • In-stock fabrics ship quickly
    • Large selection of high-quality fabrics
    • White-glove delivery options
    • Free fabric swatches
    • Sectional builder tool for custom designs

    Cons

    • No warranty on couches
    • Strict return policy for custom orders (non-returnable)
    • Expensive delivery charges
    • Requires 50% non-refundable deposit on custom orders
    • Limited transparency regarding materials and construction details

    CB2 certainly knows how to make a statement with their glamorous and stylish sofas, featuring an impressive selection of high-quality fabrics and a handy online sectional builder for those who crave a truly custom piece.

    Their white-glove delivery option adds a touch of luxury to the experience, while the availability of free swatches helps you confidently choose the perfect fabric.

    However, CB2's allure might lose some of its luster when you delve deeper into their policies. The lack of a warranty on their couches is a notable concern, especially considering their price point. Additionally, their return policy is quite strict, especially for custom orders, which are non-returnable and require a hefty deposit.

    Ultimately, CB2 could be a dream come true for design enthusiasts seeking a statement piece, as long as you're confident in your choices and willing to forgo the safety net of a warranty.

    Shop CB2 Now

    And the winner is...

    Neighbor takes the crown in the battle against CB2, offering unbeatable durability, sustainability, and customer-centric features. With premium materials and innovative designs, Neighbor creates an unmatched outdoor living experience. For those seeking quality and style, Neighbor stands out as the top pick in the world of outdoor furniture.

    A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
    Alex Back
    Couch.com CEO & Founder
    Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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