Searching for the ultimate comfy companion for your living room? Medley or What A Room—which brand takes the crown in the cushion challenge? Get ready to explore where your next cozy retreat might await.
Alex Back | Couch.com CEO & Founder
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Recline, relax, and get ready to compare couch kings—Medley and What A Room go head-to-head. Torn between where to rest your rump? We're about to unveil the coziest contender. Let the cushion clash begin!
Side By Side
Features
Medley
What A Room
Made to Order Lead Times
8+ weeks
4-6 weeks
Free Shipping Option
White Glove Delivery Option
$175
$99+
Return Option
Warranty Included
Financing Option
Affirm
Affirm, Shop Pay
Assembly Required
Varies
Large Fabric Selection
Free Swatches Available
Manufacturing Origin
USA
USA
Avg. 3-Seat Couch Price
$$$-$$$$
$$$
Looking for the perfect blend of style, durability, sustainability, and value? Medley and What A Room offer unique benefits. Medley impresses with its eco-friendly focus and craftsmanship, while What A Room shines with its customizable options and efficient production process. In terms of materials, Medley prioritizes sustainability, and What A Room provides a broad fabric selection. Both brands cater to mid to premium price ranges, offering distinct perks for different buyer preferences. The choice between these brands boils down to your priorities—style, sustainability, or customization. So, which brand speaks to your couch-choosing soul?
BRAND #1: Medley
Medley was founded in 2017 by two brothers, Travis and Ryan Nagle. But their story actually begins in 2005 when they were selling sofas out of their living room. They are one of the only couch companies offering ultra-green material options.
Medley | Brand Summary
Medley furniture is one of the few brands that genuinely delivers on sustainability and craftsmanship. With a focus on non-toxic finishes, FSC-certified wood, and plant-based latex cushions, Medley has become a go-to brand for buyers looking for a high-quality, eco-friendly couch.
Best Medley Couches & Sofas:
Medley Blumen Sofa – Best for deep seating & comfort
Medley Kirnik Sectional – Best for families & large spaces
Medley Rio Sofa – Best all-natural, non-toxic option
What Makes Medley Different?
Handcrafted in the USA with FSC-certified solid wood frames.
Latex + wool cushion options for an all-natural, chemical-free experience.
Lifetime warranty on frames & 10-year cushion warranty.
Downside? Lead times can be longer than average (8-18 weeks), depending on materials.
Extremely high quality materials and craftsmanship
Lifetime warranty on sofa frames and 5+ year warranty on materials
Generous 30 day return policy
Cons
Limited sofa style options
Fabric selection can significantly raise sofa price
Latex + Wool option can be pricey
Lead times can be extremely long
No brick-and-mortar stores
It can be hard to find any flaws in Medley’s business. But while their standard couches usually have lead times of 8-10 weeks (not counting delivery), their wonderful Latex + Wool options often take 14+ weeks to build. That’s a long time to wait, especially when there are no brick-and-mortar stores where you can test out their couches. Their base prices are great considering the high-quality materials and craftsmanship, but choosing a higher-tier fabric and their natural Latex + Wool materials will significantly raise the sofa price. But they’ll still be cheaper than Maiden Home’s offerings. Medley’s styles are nice, but they might be a little bland, depending on your tastes.
However, the pros vastly outweigh the cons. Their plant-based Latex + Wool material options are incredible and put Medley in a class of its own. Their wood is sourced from sustainable forests, their fabrics are eco-friendly, and every aspect of their construction process considers the sustainability impact. They also use a high-quality spring system similar to 8-way hand-tied suspensions. This is top-tier craftsmanship. Their frames also come with a lifetime warranty, the cushion filling has a 10-year warranty, and the upholstery workmanship has a 5-year warranty. Add in their 30-day return policy and there’s a whole lot to like about Medley.
What A Room was founded with the goal of offering fully customizable sofas and sectionals, made in the USA with high-quality materials. By owning their own factory in Los Angeles, they are able to offer quicker production times (4-6 weeks) while ensuring a personalized customer experience. Their key milestone includes providing over 250 fabric choices, with a focus on pet-friendly and eco-conscious options. Known for their craftsmanship, durability, and commitment to customer satisfaction, What A Room has carved out a niche as a go-to brand for buyers seeking custom, high-end furniture with a fast turnaround.
What A Room | Brand Summary
When it comes to custom sofas made in the USA, few brands match the level of quality, customer service, and design flexibility that What A Room offers. But do What A Room reviews reflect this same level of excellence, or is it just good marketing?
As a direct-to-consumer furniture brand, What A Room manufactures its own sofas, offering full customization with high-end materials—all without sky-high retail markups. That’s a rare find in today’s sofa market. With handcrafted frames, premium foam cushions, and free design consultations, What A Room gives buyers full control over their couch.
Let’s see if they live up to the hype in What A Room reviews or if there are better alternatives.
Personalized customer service with design consultations
Cons
20% restocking fee for returns
No free shipping option, delivery fees can be high
What A Room offers a customizable sofa experience, perfect for buyers seeking a unique, made-to-order product. Their quick 4-6 week production time is faster than many competitors, and they provide over 250 fabric choices, including pet-friendly options. Owning their manufacturing facility in the USA allows them to maintain high-quality standards while meeting customization needs.
However, their return policy has a 20% restocking fee, which can be a drawback for some customers. Delivery fees are also an added expense, and there have been occasional complaints about delays in receiving custom orders.
On the plus side, What A Room excels with personalized customer service and free design consultations to ensure you’re getting exactly what you want. Their use of eco-friendly, chemical-free fabrics and durable high-resilience foam cushions makes them a great choice for families, and their made-in-the-USA production is a strong selling point for those seeking quality craftsmanship.
In the grand arena of comfy couches, Medley steals the spotlight with its eco-friendly ethos and top-tier craftsmanship, making it the ultimate winner of this showdown. While What A Room impresses with customization and swift production, Medley's sustainable materials and quality craftsmanship set it apart. If you crave a blend of style, durability, and sustainability, Medley emerges as the superior choice in this clash of cushion kings.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.