Couch Comparisons

Lovesac vs Lumens: Who Has Better Couches?

Which brand offers better couches, Lovesac or Lumens?
Lovesac vs Lumens
Looking to upgrade your living room with a new couch but not sure whether to go for Lovesac or Lumens? Let's break down the pros and cons of each brand to help you make the best choice.

Side By Side

Features
Lovesac
Lumens
Made to Order Lead Times 8-10 Weeks 4-5 months
Free Shipping Option
White Glove Delivery Option $229+
Return Option
Warranty Included
Financing Option Affirm Klarna
Assembly Required Varies
Large Fabric Selection
Free Swatches Available
Manufacturing Origin Import USA + Import
Avg. 3-Seat Couch Price $$$-$$$$ $$-$$$

In the side by side comparison, Lovesac boasts a quicker lead time of 8-10 weeks for made-to-order items compared to Lumens' 4-5 months. Lovesac offers free shipping via FedEx, while Lumens provides free ground shipping on large items. Additionally, Lovesac has a larger fabric selection, although Lumens offers free fabric swatches to help with decision-making. When it comes to assembly, both brands require some level of assembly, with Lovesac's varying requirements and Lumens also having assembly needs for certain sofas.


BRAND #1: Lovesac

LOVESAC" logo in bold, teal letters on a white background. The letter "E" is distinctively designed with a hollow center.

Lovesac began all the way back in 1995 when the founder, Shawn Nelson, handmade a beanbag chair. The beanbag chair exploded in popularity. After being named the fastest growing furniture company (twice), Lovesac pivoted to focusing on the Sactional, the gold standard of modern modular sofas.

Lovesac | Brand Summary

Lovesac has a very specific focus on their Sactional line of couches. Their Sactionals are marketed as an adaptable couch, endlessly configurable, customizable, and have a straightforward modern style. Machine washable fabrics, family-friendly features, and modern flourishes like wireless charging accessories round out their Sactional offering.

But Sactionals aren’t cheap. A medium-size Sactional will run you thousands of dollars, which is a major factor in the Lovesac review score. Add in overseas manufacturing and a strenuous, at-home Lovesac assembly process and you might find that owning a Sactional isn’t as much fun as the snazzy videos and photos on the website made it seem.

Lovesac | PotatoMeter Rating:

Online Shopping Experience Score 93%
Durability and Quality Score 88%
Shipping and Lead Time Score 88%
Vibe Check Score 88%
Customer Focus Score 92%
Overall PotatoMeter Rating 90%
Read Our Lovesac Brand Review

Lovesac | Pros & Cons

Pros

  • Incredible modular options
  • Free shipping via FedEx
  • Large and unique fabric catalog
  • Good return policy (quick ship only)
  • Modern high-tech add-ons
  • Machine washable fabrics
  • Has many in-person showrooms

Cons

  • "Custom" fabric covers are not returnable
  • Fabric selection can significantly raise Lovesac couch price
  • Expensive price point
  • Lovesac assembly can be challenging

Lovesac’s Sactionals are modern, functional, expandable, and great for families. So what are the downsides?

As stated earlier, in a Lovesac fabric comparison, Lovesac offers 100+ fabric cover styles for their couches, but only the 30 quick ship options qualify for the Lovesac 60 day return policy. When the Lovesac fabric covers are half the total cost of the Sactional, this can be an expensive discovery.

Speaking of price, Sactionals are not exactly cheap. An average configuration can run you $5,000+. Choosing a bigger configuration can result in an even bigger bill.

Yes, delivery is free, but there’s no white glove Lovesac assembly option. And Lovesac assembly can be far more challenging and exhausting than advertised. Make sure you stretch first!

But don’t worry, Lovesac also has plenty of wins in the pro column. Sactionals are tremendous couches for families and pets. Almost all fabric covers are machine washable. Some are even reversible! They also offer unique fabrics with patterns and colors you won’t find anywhere else.

Sactionals are amazingly customizable, too. You can choose arm styles, back styles, and down cushion fill. You can even add surround sound systems and phone chargers right inside the couch. There are also multiple ways to configure your setup so you can find fun ways to shake things up.

Plus, you can visit one of their many showrooms to test out the Sactional in person.

Shop Lovesac Now

BRAND #2: Lumens

The image shows the logo of "LUMENS," a company. The word "LUMENS" is written in large, bold, black capital letters with a stylized "L" that has curved, feather-like lines extending from its base. Below it, the tagline "Enlightened by Design" is written in smaller text.

Lumens has established itself as a reputable brand in the home furnishing industry, renowned for its dedication to quality, innovation, and design. Their diverse collection of sofas, sourced from acclaimed manufacturers and designers, showcases a variety of styles to cater to different preferences. Lumens' customer-focused approach, including their seamless online shopping experience and responsive support, further enhances their appeal to discerning shoppers.

Lumens | Brand Summary

In my expert assessment, Lumens earns a solid spot on the sofa spectrum with its blend of quality craftsmanship and contemporary design sensibilities. What sets Lumens apart is its unwavering commitment to delivering sofas that not only look good but also stand the test of time. From sleek modern designs to more classic silhouettes, Lumens offers a diverse range of options to cater to various tastes and preferences. I've found Lumens to be particularly customer-focused, with an emphasis on providing a seamless shopping experience and responsive customer support.

Lumens | PotatoMeter Rating

Online Shopping Experience Score 95%
Durability and Quality Score 93%
Shipping and Lead Time Score 93%
Vibe Check Score 90%
Customer Focus Score 94%
Overall PotatoMeter Rating 93%
Read Our Lumens Brand Review

Lumens | Pros & Cons

Pros

  • Quality craftsmanship and contemporary design
  • Diverse range of styles
  • Customer-focused with responsive support
  • Free ground shipping on large items
  • Multiple delivery options including white glove service
  • Free fabric swatches

Cons

  • Lead times can vary for made-to-order items
  • Return shipping costs are deducted from refunds
  • Restocking fee may apply to returns over $5,000
  • Assembly may be required for some sofas
  • Limited transparency regarding manufacturer warranty details

Lumens, a leading name in home furnishings, offers a stylish selection of sofas that seamlessly blend quality craftsmanship with contemporary design. With a wide range of options to suit diverse tastes and budgets, Lumens caters to those who appreciate both aesthetics and functionality. Their dedication to customer satisfaction shines through their free ground shipping on larger items, multiple delivery options, and free fabric swatches to ensure you find your perfect match.

However, as with any brand, there are a few considerations to keep in mind. Lead times can vary, especially for made-to-order pieces, and the return process, while straightforward, involves return shipping costs and potential restocking fees. Additionally, some assembly might be required, depending on the sofa and delivery option chosen. While they facilitate manufacturer warranties, a lack of clear details about coverage and duration could be a point of improvement.

Overall, Lumens offers a compelling blend of style, quality, and customer-centric service, making them a strong contender for your next sofa purchase.

Shop Lumens Now

And the winner is...

In the battle of couch brands, the victor emerges as Lumens, offering a compelling package of quality craftsmanship, contemporary design, responsive support, and a diverse range of styles. While Lovesac provides unique features, Lumens' overall customer-centric approach makes it the winner for those looking for a stylish and reliable couch option.

A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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