Couch Comparisons

Lovesac vs Amazon: Who Has Better Couches?

Ready to relax? Discover the ultimate winner between Amazon and Lovesac in the battle of comfort and style!
Lovesac vs Amazon
Take a seat and get ready to explore the battleground of lounging royalty: Lovesac versus Amazon. Which brand will reign supreme in the realm of relaxation and style? Let's find out together.

Side By Side

Features
Lovesac
Amazon
Made to Order Lead Times 8-10 Weeks 4-6 weeks
Free Shipping Option
White Glove Delivery Option Varies
Return Option
Warranty Included
Financing Option Affirm Multiple
Assembly Required
Large Fabric Selection Varies
Free Swatches Available
Manufacturing Origin Import Import
Avg. 3-Seat Couch Price $$$-$$$$ $-$$$

In the realm of style and design, Lovesac and Amazon offer distinct choices to consumers. Lovesac shines with its modern, functional, and customizable Sactionals, catering to those looking for a high-tech and adaptable couch experience. Amazon, on the other hand, boasts a wide range of styles and prices, coupled with a strong focus on customer service and sustainability. When it comes to durability and value, Lovesac's high-quality materials and unique fabric options may appeal to those seeking premium lounging experiences. However, Amazon's diverse range and commitment to customer satisfaction make it a competitive choice for those looking for affordability without compromising style and quality.


BRAND #1: Lovesac

LOVESAC" logo in bold, teal letters on a white background. The letter "E" is distinctively designed with a hollow center.

Lovesac began all the way back in 1995 when the founder, Shawn Nelson, handmade a beanbag chair. The beanbag chair exploded in popularity. After being named the fastest growing furniture company (twice), Lovesac pivoted to focusing on the Sactional, the gold standard of modern modular sofas.

Lovesac | Brand Summary

Lovesac has a very specific focus on their Sactional line of couches. Their Sactionals are marketed as an adaptable couch, endlessly configurable, customizable, and have a straightforward modern style. Machine washable fabrics, family-friendly features, and modern flourishes like wireless charging accessories round out their Sactional offering.

But Sactionals aren’t cheap. A medium-size Sactional will run you thousands of dollars, which is a major factor in the Lovesac review score. Add in overseas manufacturing and a strenuous, at-home Lovesac assembly process and you might find that owning a Sactional isn’t as much fun as the snazzy videos and photos on the website made it seem.

Lovesac | PotatoMeter Rating:

Online Shopping Experience Score 93%
Durability and Quality Score 88%
Shipping and Lead Time Score 88%
Vibe Check Score 88%
Customer Focus Score 92%
Overall PotatoMeter Rating 90%
Read Our Lovesac Brand Review

Lovesac | Pros & Cons

Pros

  • Incredible modular options
  • Free shipping via FedEx
  • Large and unique fabric catalog
  • Good return policy (quick ship only)
  • Modern high-tech add-ons
  • Machine washable fabrics
  • Has many in-person showrooms

Cons

  • "Custom" fabric covers are not returnable
  • Fabric selection can significantly raise Lovesac couch price
  • Expensive price point
  • Lovesac assembly can be challenging

Lovesac’s Sactionals are modern, functional, expandable, and great for families. So what are the downsides?

As stated earlier, in a Lovesac fabric comparison, Lovesac offers 100+ fabric cover styles for their couches, but only the 30 quick ship options qualify for the Lovesac 60 day return policy. When the Lovesac fabric covers are half the total cost of the Sactional, this can be an expensive discovery.

Speaking of price, Sactionals are not exactly cheap. An average configuration can run you $5,000+. Choosing a bigger configuration can result in an even bigger bill.

Yes, delivery is free, but there’s no white glove Lovesac assembly option. And Lovesac assembly can be far more challenging and exhausting than advertised. Make sure you stretch first!

But don’t worry, Lovesac also has plenty of wins in the pro column. Sactionals are tremendous couches for families and pets. Almost all fabric covers are machine washable. Some are even reversible! They also offer unique fabrics with patterns and colors you won’t find anywhere else.

Sactionals are amazingly customizable, too. You can choose arm styles, back styles, and down cushion fill. You can even add surround sound systems and phone chargers right inside the couch. There are also multiple ways to configure your setup so you can find fun ways to shake things up.

Plus, you can visit one of their many showrooms to test out the Sactional in person.

Shop Lovesac Now

BRAND #2: Amazon

The image displays the Amazon logo, which features the word "amazon" in lowercase black letters. Below the text, there is a yellow arrow that starts from the letter "a" and points to the letter "z," forming a smile. The background is white.

From its humble beginnings as an online bookstore, Amazon has evolved into a global e-commerce giant, offering everything from books and electronics to groceries and furniture. Their focus on innovation, customer satisfaction, and convenience has made them a household name. In the furniture market, Amazon's vast selection of sofas, ranging from budget-friendly to luxurious, caters to a diverse range of needs and preferences. Their commitment to sustainability, demonstrated through initiatives like renewable energy investments and waste reduction programs, further solidifies their position as a leader in the industry.

Amazon | Brand Summary

Amazon is a marktplace that houses likely thousands of different furniture retailers and millions of couch product skus so it's hard to generalize. It is fair to say, however, that Amazon sofas showcase a great mix of affordability and quality. The wide variety of styles ensures that everyone can find a sofa that fits their unique taste and home decor. Their strong emphasis on customer service makes the shopping experience smooth and enjoyable.

Amazon also has a few private label furniture brands, including Amazon Basics, Stone and Beam, and Rivet. These were introduced in recent years to try and really take a step forward in the furniture space.

Whether you're looking for a basic, budget-friendly option or a luxurious centerpiece, Amazon has you covered. They kind of have, well... everything. But it's their commitment to quality and customer satisfaction that truly sets them apart in the competitive furniture marketplace game.

Amazon | PotatoMeter Rating

Online Shopping Experience Score 93%
Durability and Quality Score 91%
Shipping and Lead Time Score 94%
Vibe Check Score 94%
Customer Focus Score 92%
Overall PotatoMeter Rating 93%
Read Our Amazon Brand Review

Amazon | Pros & Cons

Pros

  • Wide variety of styles and prices
  • Fast shipping for in-stock items
  • Multiple delivery options including in-home
  • 90-day return window with no restocking fees
  • Commitment to sustainability through various initiatives
  • Clear cleaning instructions for sofas

Cons

  • Varying quality between brands
  • Standard warranty only covers 1 year
  • No assembly service offered
  • Limited in-house customization
  • Fabric swatches not always available online

Amazon’s sofa selection stands out due to its sheer variety and affordability. Whether you’re searching for a budget-friendly piece or a luxury item, Amazon’s extensive catalog has something to offer. Their strong focus on customer service ensures a smooth shopping experience, with numerous financing options making it easier to find the perfect sofa within your budget.

However, it's important to note that the quality of sofas can vary. While Amazon’s private labels like Stone and Beam and Rivet offer consistent quality, products from third-party sellers might not always meet the same standards. Assembly is often required, which can be inconvenient for some customers. Additionally, the absence of a consistent in-store experience means you can’t always view the product before purchase.

Despite these potential drawbacks, Amazon’s generous return policy and quick delivery times provide significant advantages. The ability to customize many sofas with various fabrics and configurations adds to their appeal, allowing you to find a piece that truly fits your home.

Overall, Amazon’s blend of affordability, variety, and customer-focused services makes it a compelling option for anyone in the market for a new sofa. While it’s essential to do your homework and read reviews, Amazon’s commitment to quality and satisfaction shines through, making it a reliable choice in the competitive furniture market.

Shop Amazon Now

And the winner is...

In the ultimate showdown between Lovesac and Amazon, Lovesac inches ahead as the winner. With its high-tech features, unique fabric choices, and premium quality, Lovesac caters to those seeking luxury lounging experiences. While both brands offer outstanding options, Lovesac's innovative approach and quality craftsmanship make it the top choice for style-conscious buyers.

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Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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