Couch Comparisons

La-Z-Boy vs Outer: Who Has Better Couches?

Curious to know which brand between La-Z-Boy and Outer crafts the dreamiest lounging spot? Let's unveil which sofa sanctuary will win over your heart!
La-Z-Boy vs Outer

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Get set for a sofa showdown like no other between La-Z-Boy and Outer. Which brand will reign supreme in the realm of coziness and style?

Side By Side

Features
La-Z-Boy
Outer
Made to Order Lead Times 8-12 weeks 8-10 weeks
Free Shipping Option
White Glove Delivery Option Varies $275-$475
Return Option
Warranty Included
Financing Option La-Z-Boy Credit Card Affirm
Assembly Required Varies
Large Fabric Selection
Free Swatches Available
Manufacturing Origin USA China
Avg. 3-Seat Couch Price $$-$$$ $$$$

Looking at style, durability, sustainability, and value, La-Z-Boy impresses with its diverse range of styles, durable materials, customer focus, and overall value proposition. Positioned in the premium price range, La-Z-Boy appeals to buyers seeking long-lasting quality and customizable options that blend comfort and style seamlessly.


BRAND #1: La-Z-Boy

La-Z-Boy logo with the word "LA-Z-BOY" written in black capital letters. The "Z" is larger, bold, and enclosed in a blue oval shape. The background is white.

Founded in 1927, La-Z-Boy has a long and storied history as a pioneer in comfortable furniture. Their innovative recliner design revolutionized the industry and they've continued to evolve, offering a wide range of stylish sofas and sectionals with a focus on customization and high-quality materials. While their prices might be higher than some competitors, La-Z-Boy's commitment to American craftsmanship, comfort, and durability has earned them a loyal following of customers who value both style and substance.

La-Z-Boy | Brand Summary

Imagine a sofa that's as reliable as your best friend, always there to offer comfort and support. That's the kind of relationship La-Z-Boy aims to build with its customers. Their focus on quality, craftsmanship, and American-made goodness makes their sofas and sectionals more than just furniture – they're lifelong companions. And let's be honest, who doesn't want a best friend that's also incredibly comfortable? La-Z-Boy's patented ComfortCore® cushions and innovative reclining mechanisms will make you feel like you're floating on a cloud. So, if you're looking for a sofa that will stick with you through thick and thin (and likely a few spilled snacks), La-Z-Boy is a worthy contender.

La-Z-Boy | PotatoMeter Rating:

Online Shopping Experience Score 93%
Durability and Quality Score 94%
Shipping and Lead Time Score 90%
Vibe Check Score 93%
Customer Focus Score 93%
Overall PotatoMeter Rating 93%
Read Our La-Z-Boy Brand Review

La-Z-Boy | Pros & Cons

Pros

  • Comfortable and stylish designs
  • Patented ComfortCore® cushions
  • Innovative reclining mechanisms
  • Lifetime warranty on reclining mechanisms
  • Made in the USA (primarily)
  • Wide range of customization options

Cons

  • Expensive (average 3-seater sofa $1,600-$2,400)
  • Long lead times for made-to-order items (8-12 weeks)
  • Limited 3-day return window with exchanges only
  • Up to 30% restocking fee on returns
  • Some components have shorter warranties

You can always count on your La-Z-Boy if you're looking for a comfy spot to crash. Their sofas are known for their cloud-like comfort, thanks to those patented ComfortCore® cushions and fancy reclining mechanisms. And with a lifetime warranty on those mechanisms, you know this friendship is built to last. Plus, you can customize your La-Z-Boy to match your unique style, just like picking out the perfect outfit for a night out with your bestie.

But hey, even the best friendships have a few quirks. La-Z-Boy's sofas can be a bit pricey, so be prepared to shell out a bit more dough for that luxurious comfort. And if you're the impatient type, those made-to-order lead times might feel like forever. Plus, their return policy is a bit like a tough-love friend – only a 3-day window for exchanges and potential fees if you change your mind.

So, if you're seeking a sofa that's more than just furniture – a true companion for movie nights, lazy Sundays, and everything in between – La-Z-Boy might just be the BFF your living room's been missing. Just remember, good things come to those who wait (and who are willing to spend a little extra).

Shop La-Z-Boy Now

BRAND #2: Outer

A geometric logo with blue intersecting lines forming an abstract pattern is centered above the word "outer" in bold blue lowercase letters, all set against a white background.

Outer is a California-based brand that's revolutionizing the outdoor furniture industry with its innovative designs and commitment to sustainability. Founded by former Casper executive Jiake Liu, Outer is known for its unique Neighborhood Showroom program, which allows customers to experience their furniture in real-life settings. Their commitment to using recycled materials and responsible sourcing practices sets them apart from competitors. Outer's sofas are not just furniture; they're a statement of style, sustainability, and community engagement.

Outer | Brand Summary

Exploring the world of Outer's outdoor furniture, I'm struck by the brand's unwavering dedication to creating pieces as durable as they are stylish. Integrating innovative features like the OuterShell cover system exemplifies their commitment to product longevity and user convenience. Amazingly, Outer manages to blend form with function seamlessly, offering a range that appeals to the discerning customer looking for that perfect mix of aesthetic appeal and practicality. Their focus on sustainability further enhances their brand appeal, positioning Outer as a leader in the outdoor furniture market, deeply attuned to the desires and concerns of today's consumers.

Outer | PotatoMeter Rating

Online Shopping Experience Score 96%
Durability and Quality Score 95%
Shipping and Lead Time Score 94%
Vibe Check Score 96%
Customer Focus Score 95%
Overall PotatoMeter Rating 95%
Read Our Outer Brand Review

Outer | Pros & Cons

Pros

  • Innovative designs with integrated OuterShell cover system
  • High-quality, durable materials (OuterWeave™, Grade A teak, powder-coated aluminum)
  • Exceptional 10-year warranty on teak and aluminum frames
  • 365-day return policy
  • Free shipping for specific items ordered with larger purchases
  • Commitment to sustainability and eco-friendly practices

Cons

  • Relatively expensive
  • 20% restocking fee for returns (plus return shipping cost)
  • Limited customization options beyond fabric and configuration
  • Some negative customer reviews regarding customer service and delivery
  • No expedited shipping option

Outer is a brand that excels in creating stylish and durable outdoor furniture, particularly their innovative sofas with the unique OuterShell cover system. However, their premium price point and limited customization options might not suit every budget or taste.

While the generous warranties and lengthy return policy provide peace of mind, the 20% restocking fee for returns could be a deterrent. Additionally, some customers have reported issues with customer service and delivery, which could impact the overall experience.

If you prioritize quality, durability, and sustainable practices, and are willing to invest in premium outdoor furniture, Outer is a compelling option. But if you're looking for a more budget-friendly choice with extensive customization options, you might want to explore other brands.

Shop Outer Now

And the winner is...

After a detailed comparison, the crown goes to La-Z-Boy for its exceptional durability, versatile styles, and comfort-focused design. Its American-made craftsmanship and premium offerings make it a standout choice for those seeking lasting quality and unrivaled comfort in their living spaces.

A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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