Joybird vs Restoration Hardware (RH): Who Has Better Couches?
Are you in search of the perfect blend of style and comfort in your dream couch? Let's explore Joybird versus Restoration Hardware!
Alex Back | Couch.com CEO & Founder
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Dreaming of sinking into the comfiest couch after a long day? Join us in the showdown of a lifetime as we compare Joybird and Restoration Hardware in the ultimate battle of seating royalty. It's time to unravel the mysteries of couch comfort and style, making your living room the cozy oasis you've always desired.
Side By Side
Features
Joybird
Restoration Hardware (RH)
Made to Order Lead Times
4-8 Weeks
8-10 weeks
Free Shipping Option
White Glove Delivery Option
$129-$299
$299-$849
Return Option
Warranty Included
Financing Option
Affirm
RH Credit Card
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin
Mexico
USA + Import
Avg. 3-Seat Couch Price
$$$
$$$-$$$$
In the realm of style, both Joybird and Restoration Hardware exhibit exceptional design prowess, ensuring a chic addition to any living space. While Joybird impresses with durability and customer focus through its lifetime warranty, Restoration Hardware boasts high-quality materials, exceptional styling, and white-glove delivery. Joybird's mid-range pricing offers great value for quality, but Restoration Hardware's luxury status appeals to those seeking top-notch elegance and longevity in their furniture.
BRAND #1: Joybird
Joybird was launched in 2013 and instantly charmed the world with their Instagram-worthy couches. They've since cemented themselves as one of the top online furniture brands. They are currently owned by La-Z-Boy.
Joybird | Brand Summary
Joybird has stood the test of time and firmly cemented themselves as one of the best online couch retailers at their price point. They have a professional-yet-fun presentation, offer great quality products for the price, and allow customers to pick from dozens of beautiful fabrics.
I have a few minor gripes with the website shopping experience and I’d encourage everyone to thoroughly examine the shipping and return policies, but overall there’s very little to criticize. Dare I say that Joybird sparks joy? I do dare.
Couch Potato Note: Joybird is almost always on sale for up to 30% off. For this review, their price point is assumed to be 30% off the listed price. You should always wait for a sale before you buy a couch from Joybird (and you won’t have to wait very long). For all intents and purposes, their sale price is their actual price.
Joybird presents itself as a fun, trendy, and flashy brand. And for the most part, their couches deliver on that promise. But there are a few aspects that might detract from their appeal. Their couches are all made in Mexico, which also means that their lead times are not quite as good as other brands. Pricey white glove delivery and potentially costly returns might make ordering online feel like a gamble. And while Joybird has a huge fabric selection for their custom couches, choosing certain fabrics can add hundreds of dollars to your order.
On the flip side, Joybird furniture has many brick-and-mortar locations in major metropolitan areas, allowing you to test out their couches in person. This is rare for an online couch company but is a major perk. Like Apt2B, Joybird has a large selection of stylish couches in a huge range of sizes and configurations. They offer loveseats all the way up through large modular sectional sofas. Joybird also has a great selection of affordable sofa beds and sleeper sectional sofas. They also back their high-quality couch frames with a lifetime warranty as well as a 1-year warranty on their top-tier upholstery craftsmanship. If you want it, Joybird has it.
Restoration Hardware, now known as RH, is the epitome of luxury in the home furnishings world. They have established themselves as the go-to brand for affluent customers and a source of inspiration for those aspiring to upscale living.
Restoration Hardware (RH) | Brand Summary
Restoration Hardware is the quintessential luxury brand. Yet their website shopping experience, their customization options, and their customer focus are all decidedly lackluster. Restoration Hardware sofas, however, are often highlighted for their modern styling and ability to serve as focal points in living spaces. That being said, RH does have decent lead times and their materials are extremely high quality.
But the real question is whether or not RH’s couches are worth the price of admission. If you want the clout of owning an RH couch then the answer is “yes.” If you’re looking for a high quality couch at a reasonable price, then there are plenty of other worthwhile options.
Lifetime "guarantee" on frame, springs, and cushions
Free swatches with no limit
In-stock couches ship quickly
White-glove delivery included
Cons
Expensive
Strict return policy (no returns on custom orders)
50% non-refundable deposit on custom orders
Lack of transparency regarding some manufacturing origins
Some couches lack channeled down cushions
Restoration Hardware (RH) is synonymous with luxury, offering sofas with exceptional, trend-setting style and top-notch materials. With a wide selection of fabrics and leathers, and a lifetime "guarantee" on frames, springs, and cushions, their couches promise both elegance and longevity. White-glove delivery ensures your RH sofa arrives in pristine condition and is set up hassle-free in your home.
Luxury, of course, comes at a price. RH sofas are a significant investment, and their return policy is less than ideal, especially for custom orders, which are non-returnable and require a 50% deposit. While in-stock couches can be returned, the details of this process are not readily available. Additionally, some customers may find the lack of channeled down cushions in certain models a drawback.
Overall, RH offers an aspirational brand experience and high-quality products, but potential buyers should be aware of the cost and limitations involved.
After careful consideration of style, durability, and overall value, Restoration Hardware emerges as the winner in the battle against Joybird. Restoration Hardware's exceptional style, high-quality materials, and luxury status make it the go-to choice for those seeking premium elegance and sophistication in their furniture. So, if you aim for the pinnacle of luxury in your living space, Restoration Hardware is the brand for you.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
