Couch Comparisons

Joybird vs Amazon: Who Has Better Couches?

Dying to know who emerges victorious in the epic showdown between Joybird and Amazon? Dive into the world of sofas as we unravel which brand reigns supreme in the battle of comfort!
Joybird vs Amazon

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    Strap in for a rollercoaster ride through the sofa universe! Joybird and Amazon are going head-to-head in a battle of style, durability, and comfort. Who will come out on top? Let's unravel the mystery together!

    Side By Side

    Features
    Joybird
    Amazon
    Made to Order Lead Times 4-8 Weeks 4-6 weeks
    Free Shipping Option
    White Glove Delivery Option $129-$299 Varies
    Return Option
    Warranty Included
    Financing Option Affirm Multiple
    Assembly Required
    Large Fabric Selection Varies
    Free Swatches Available
    Manufacturing Origin Mexico Import
    Avg. 3-Seat Couch Price $$$ $-$$$

    In the arena of style, Joybird dazzles with its trendy designs and variety of sizes to suit different spaces. Their commitment to durability and sustainability sets them apart as a premium choice. Conversely, Amazon shines in offering diverse options to fit various budgets and tastes but may lack the customization that Joybird provides. When it comes to overall value and sustainability, Joybird emerges as a top contender for those seeking unique, durable couches.


    BRAND #1: Joybird

    A teal-colored bird logo with the word "JOYBIRD" in uppercase letters to the right of the bird. The bird is standing on two legs with a raised tail. The design appears on a white background.

    Joybird was launched in 2013 and instantly charmed the world with their Instagram-worthy couches. They've since cemented themselves as one of the top online furniture brands. They are currently owned by La-Z-Boy.

    Joybird | Brand Summary

    Joybird has stood the test of time and firmly cemented themselves as one of the best online couch retailers at their price point. They have a professional-yet-fun presentation, offer great quality products for the price, and allow customers to pick from dozens of beautiful fabrics.

    I have a few minor gripes with the website shopping experience and I’d encourage everyone to thoroughly examine the shipping and return policies, but overall there’s very little to criticize. Dare I say that Joybird sparks joy? I do dare.

    Couch Potato Note: Joybird is almost always on sale for up to 30% off. For this review, their price point is assumed to be 30% off the listed price. You should always wait for a sale before you buy a couch from Joybird (and you won’t have to wait very long). For all intents and purposes, their sale price is their actual price.

    Joybird | PotatoMeter Rating:

    Online Shopping Experience Score 94%
    Durability and Quality Score 91%
    Shipping and Lead Time Score 92%
    Vibe Check Score 92%
    Customer Focus Score 90%
    Overall PotatoMeter Rating 92%
    Read Our Joybird Brand Review

    Joybird | Pros & Cons

    Pros

    • Huge fabric selection
    • Very fast lead times
    • High quality materials for the price
    • Tons of couch styles and sizes
    • Lifetime warranty on sofa frames
    • Has some brick-and-mortar locations

    Cons

    • Couches made in Mexico, not USA
    • No free delivery option
    • Returns can be costly
    • Fabrics have different grades/prices

    Joybird presents itself as a fun, trendy, and flashy brand. And for the most part, their couches deliver on that promise. But there are a few aspects that might detract from their appeal. Their couches are all made in Mexico, which also means that their lead times are not quite as good as other brands. Pricey white glove delivery and potentially costly returns might make ordering online feel like a gamble. And while Joybird has a huge fabric selection for their custom couches, choosing certain fabrics can add hundreds of dollars to your order.

    On the flip side, Joybird furniture has many brick-and-mortar locations in major metropolitan areas, allowing you to test out their couches in person. This is rare for an online couch company but is a major perk. Like Apt2B, Joybird has a large selection of stylish couches in a huge range of sizes and configurations. They offer loveseats all the way up through large modular sectional sofas. Joybird also has a great selection of affordable sofa beds and sleeper sectional sofas. They also back their high-quality couch frames with a lifetime warranty as well as a 1-year warranty on their top-tier upholstery craftsmanship. If you want it, Joybird has it.

    Shop Joybird Now

    BRAND #2: Amazon

    The image displays the Amazon logo, which features the word "amazon" in lowercase black letters. Below the text, there is a yellow arrow that starts from the letter "a" and points to the letter "z," forming a smile. The background is white.

    From its humble beginnings as an online bookstore, Amazon has evolved into a global e-commerce giant, offering everything from books and electronics to groceries and furniture. Their focus on innovation, customer satisfaction, and convenience has made them a household name. In the furniture market, Amazon's vast selection of sofas, ranging from budget-friendly to luxurious, caters to a diverse range of needs and preferences. Their commitment to sustainability, demonstrated through initiatives like renewable energy investments and waste reduction programs, further solidifies their position as a leader in the industry.

    Amazon | Brand Summary

    Amazon is a marktplace that houses likely thousands of different furniture retailers and millions of couch product skus so it's hard to generalize. It is fair to say, however, that Amazon sofas showcase a great mix of affordability and quality. The wide variety of styles ensures that everyone can find a sofa that fits their unique taste and home decor. Their strong emphasis on customer service makes the shopping experience smooth and enjoyable.

    Amazon also has a few private label furniture brands, including Amazon Basics, Stone and Beam, and Rivet. These were introduced in recent years to try and really take a step forward in the furniture space.

    Whether you're looking for a basic, budget-friendly option or a luxurious centerpiece, Amazon has you covered. They kind of have, well... everything. But it's their commitment to quality and customer satisfaction that truly sets them apart in the competitive furniture marketplace game.

    Amazon | PotatoMeter Rating

    Online Shopping Experience Score 93%
    Durability and Quality Score 91%
    Shipping and Lead Time Score 94%
    Vibe Check Score 94%
    Customer Focus Score 92%
    Overall PotatoMeter Rating 93%
    Read Our Amazon Brand Review

    Amazon | Pros & Cons

    Pros

    • Wide variety of styles and prices
    • Fast shipping for in-stock items
    • Multiple delivery options including in-home
    • 90-day return window with no restocking fees
    • Commitment to sustainability through various initiatives
    • Clear cleaning instructions for sofas

    Cons

    • Varying quality between brands
    • Standard warranty only covers 1 year
    • No assembly service offered
    • Limited in-house customization
    • Fabric swatches not always available online

    Amazon’s sofa selection stands out due to its sheer variety and affordability. Whether you’re searching for a budget-friendly piece or a luxury item, Amazon’s extensive catalog has something to offer. Their strong focus on customer service ensures a smooth shopping experience, with numerous financing options making it easier to find the perfect sofa within your budget.

    However, it's important to note that the quality of sofas can vary. While Amazon’s private labels like Stone and Beam and Rivet offer consistent quality, products from third-party sellers might not always meet the same standards. Assembly is often required, which can be inconvenient for some customers. Additionally, the absence of a consistent in-store experience means you can’t always view the product before purchase.

    Despite these potential drawbacks, Amazon’s generous return policy and quick delivery times provide significant advantages. The ability to customize many sofas with various fabrics and configurations adds to their appeal, allowing you to find a piece that truly fits your home.

    Overall, Amazon’s blend of affordability, variety, and customer-focused services makes it a compelling option for anyone in the market for a new sofa. While it’s essential to do your homework and read reviews, Amazon’s commitment to quality and satisfaction shines through, making it a reliable choice in the competitive furniture market.

    Shop Amazon Now

    And the winner is...

    After a thorough analysis, the winner in this couch faceoff is Joybird, offering a unique blend of style, durability, and sustainability. With a vast fabric selection and premium quality, Joybird stands out as the go-to choice for those seeking top-notch couches that make a statement.

    A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
    Alex Back
    Couch.com CEO & Founder
    Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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