Looking for a cozy sanctuary to unwind - will it be a Joss & Main or Hem couch that wins your heart? Let's explore which brand offers the ideal combination of style and comfort.
Alex Back | Couch.com CEO & Founder
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In a world of couch choices, who emerges as the true comfort champion between Joss & Main and Hem? Let's embark on a quest to find the coziest couch companion.
Side By Side
Features
Joss & Main
Hem
Made to Order Lead Times
6-12 weeks
1-7 Weeks
Free Shipping Option
White Glove Delivery Option
$299
Return Option
Warranty Included
Financing Option
Multiple
Affirm
Assembly Required
Varies
Large Fabric Selection
Varies
Free Swatches Available
Manufacturing Origin
Import
Europe
Avg. 3-Seat Couch Price
$$-$$$$
$$$$
Considering style, durability, sustainability, and overall value, Joss & Main and Hem bring contrasting strengths to the table. Joss & Main appeals to a wide audience with a range of styles, making them a mid-range to premium option. In comparison, Hem stands out for its durability, sustainability efforts, and premium to luxury quality, attracting design-conscious buyers seeking long-lasting comfort. While Joss & Main offers a variety of trendy designs and fast shipping, Hem's commitment to quality craftsmanship and sustainable practices sets them apart, providing an appealing choice for those valuing durability and style.
BRAND #1: Joss & Main
As part of the Wayfair family, Joss & Main leverages their logistical prowess to offer a wide variety of stylish furniture at accessible prices. Their focus on trendy designs and fast shipping caters to those who crave a fresh look without the wait (or the hefty price tag). With curated collections and frequent sales, Joss & Main makes it easy to discover that perfect piece to elevate your home. Their commitment to responsible wood sourcing and use of CertiPUR-US certified foam also reflects a growing awareness of sustainability.
Joss & Main | Brand Summary
Joss and Main furniture nails that combo of current styles and actually getting it into your home fast. Their collection can be seen as the ultimate style edit, offering a curated selection of home decor items that cater to a variety of tastes. Lots of their pieces offer that two-day shipping, which is amazing if you need a new sofa, like, yesterday. Their price points are pretty reasonable, too.
I wouldn’t call Joss and Main sofas the pinnacle of couch craftsmanship (they’re made by different manufacturers across the industry and vary in quality and price point with a focus on the more low cost promotional category), but that’s not what they’re going for. Joss and Main furniture is perfect for style-conscious folks who want a fresh look without spending a fortune or waiting forever. And they do that very well.
Fast shipping options available (some as fast as 2 days)
Clear shipping and lead time information
Free white glove delivery for many sofas
Variety of financing options
1-year limited warranty (standard)
Cons
Quality varies across manufacturers, not all high-end
Limited customization options beyond fabric and configuration
Return shipping costs not covered
Most sofas require assembly (though white glove service is available)
Warranty terms could be more generous and transparent
Joss & Main is a haven for the style-conscious shopper on a budget, offering a wide range of trendy sofas with surprisingly fast shipping. While they won't break the bank, don't expect the absolute highest quality craftsmanship – their focus is on delivering affordable style.
The free white-glove delivery for many sofas is a major perk, saving you the hassle of assembly. However, the return policy could be more generous, as you'll have to cover the return shipping costs.
Overall, Joss and Main is a solid choice if you're looking for a trendy sofa that won't leave you waiting (or bankrupt!). But if you're a stickler for top-notch quality and prefer more generous return policies, you might want to explore other options.
Hem is a design-forward furniture company that partners with renowned designers to create modern pieces with a Scandinavian aesthetic. Their commitment to quality is evident in their use of premium materials and focus on durable construction. Founded by Petrus Palmer, Hem aims to be a driving force in the design community, offering stylish and functional furniture that stands the test of time. Their emphasis on sustainability is also noteworthy, with a focus on responsible materials and minimizing waste in production and packaging.
Hem | Brand Summary
Hem nails the balance between playful design and grown-up craftsmanship. Their sofas won't fall apart after a month, and the fabrics feel surprisingly luxurious for the price point. While I have a few nitpicks (which we'll get into shortly!), I was pleasantly surprised by how well the brand walks the line between trendy and timeless. If you're looking for furniture with personality but don't want to compromise on quality, Hem is absolutely worth checking out.
Transparent shipping information and multiple shipping methods
Financing options available through Affirm
Free fabric swatches
Strong emphasis on sustainability
Cons
Limited return window
Expensive return shipping and repackaging fees
No free shipping
Limited customization options
Limited information on cushion construction and support systems
Hem offers stylish, Scandinavian-inspired sofas that boast quality craftsmanship and durable materials. Their dedication to transparency is evident in their clear shipping information and detailed care instructions. However, the limited return window and hefty return fees could be a dealbreaker for some, and the lack of free shipping adds to the overall cost. While their customizable options are decent, they might not satisfy those seeking extensive personalization.
Overall, Hem is a strong contender for design-conscious buyers willing to invest in quality, but potential customers should weigh the costs and limitations before committing.
Hem takes the crown as the couch champion, presenting top-tier quality, sustainability, and Scandinavian-inspired designs. With a focus on durable materials and ensuring a sustainable footprint, Hem stands out as the go-to choice for those valuing both style and longevity, making it a winning option in the realm of cozy seating.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
