Who will win the title of the ultimate couch provider: Joss & Main or Amazon? Get ready to uncover the champion in style and comfort!
Alex Back | Couch.com CEO & Founder
Curious about where to find the best couch for your space between Joss & Main and Amazon? Let's break it down for you.
Side By Side
Features
Joss & Main
Amazon
Made to Order Lead Times
6-12 weeks
4-6 weeks
Free Shipping Option
White Glove Delivery Option
Varies
Return Option
Warranty Included
Financing Option
Multiple
Multiple
Assembly Required
Large Fabric Selection
Varies
Varies
Free Swatches Available
Manufacturing Origin
Import
Import
Avg. 3-Seat Couch Price
$$-$$$$
$-$$$
In the battle of couches between Joss & Main and Amazon, Joss & Main boasts lead times of 6-12 weeks compared to Amazon's 4-6 weeks. While Joss & Main offers free white glove delivery, Amazon provides a 90-day return window with no restocking fees. Additionally, Joss and Main has a warranty included, while Amazon often offers clear cleaning instructions for its sofas. These differences highlight the unique strengths of each brand, catering to diverse customer needs and preferences.
BRAND #1: Joss & Main
As part of the Wayfair family, Joss & Main leverages their logistical prowess to offer a wide variety of stylish furniture at accessible prices. Their focus on trendy designs and fast shipping caters to those who crave a fresh look without the wait (or the hefty price tag). With curated collections and frequent sales, Joss & Main makes it easy to discover that perfect piece to elevate your home. Their commitment to responsible wood sourcing and use of CertiPUR-US certified foam also reflects a growing awareness of sustainability.
Joss & Main | Brand Summary
Joss and Main furniture nails that combo of current styles and actually getting it into your home fast. Their collection can be seen as the ultimate style edit, offering a curated selection of home decor items that cater to a variety of tastes. Lots of their pieces offer that two-day shipping, which is amazing if you need a new sofa, like, yesterday. Their price points are pretty reasonable, too.
I wouldn’t call Joss and Main sofas the pinnacle of couch craftsmanship (they’re made by different manufacturers across the industry and vary in quality and price point with a focus on the more low cost promotional category), but that’s not what they’re going for. Joss and Main furniture is perfect for style-conscious folks who want a fresh look without spending a fortune or waiting forever. And they do that very well.
Fast shipping options available (some as fast as 2 days)
Clear shipping and lead time information
Free white glove delivery for many sofas
Variety of financing options
1-year limited warranty (standard)
Cons
Quality varies across manufacturers, not all high-end
Limited customization options beyond fabric and configuration
Return shipping costs not covered
Most sofas require assembly (though white glove service is available)
Warranty terms could be more generous and transparent
Joss & Main is a haven for the style-conscious shopper on a budget, offering a wide range of trendy sofas with surprisingly fast shipping. While they won't break the bank, don't expect the absolute highest quality craftsmanship – their focus is on delivering affordable style.
The free white-glove delivery for many sofas is a major perk, saving you the hassle of assembly. However, the return policy could be more generous, as you'll have to cover the return shipping costs.
Overall, Joss and Main is a solid choice if you're looking for a trendy sofa that won't leave you waiting (or bankrupt!). But if you're a stickler for top-notch quality and prefer more generous return policies, you might want to explore other options.
From its humble beginnings as an online bookstore, Amazon has evolved into a global e-commerce giant, offering everything from books and electronics to groceries and furniture. Their focus on innovation, customer satisfaction, and convenience has made them a household name. In the furniture market, Amazon's vast selection of sofas, ranging from budget-friendly to luxurious, caters to a diverse range of needs and preferences. Their commitment to sustainability, demonstrated through initiatives like renewable energy investments and waste reduction programs, further solidifies their position as a leader in the industry.
Amazon | Brand Summary
Amazon is a marktplace that houses likely thousands of different furniture retailers and millions of couch product skus so it's hard to generalize. It is fair to say, however, that Amazon sofas showcase a great mix of affordability and quality. The wide variety of styles ensures that everyone can find a sofa that fits their unique taste and home decor. Their strong emphasis on customer service makes the shopping experience smooth and enjoyable.
Amazon also has a few private label furniture brands, including Amazon Basics, Stone and Beam, and Rivet. These were introduced in recent years to try and really take a step forward in the furniture space.
Whether you're looking for a basic, budget-friendly option or a luxurious centerpiece, Amazon has you covered. They kind of have, well... everything. But it's their commitment to quality and customer satisfaction that truly sets them apart in the competitive furniture marketplace game.
Commitment to sustainability through various initiatives
Clear cleaning instructions for sofas
Cons
Varying quality between brands
Standard warranty only covers 1 year
No assembly service offered
Limited in-house customization
Fabric swatches not always available online
Amazon’s sofa selection stands out due to its sheer variety and affordability. Whether you’re searching for a budget-friendly piece or a luxury item, Amazon’s extensive catalog has something to offer. Their strong focus on customer service ensures a smooth shopping experience, with numerous financing options making it easier to find the perfect sofa within your budget.
However, it's important to note that the quality of sofas can vary. While Amazon’s private labels like Stone and Beam and Rivet offer consistent quality, products from third-party sellers might not always meet the same standards. Assembly is often required, which can be inconvenient for some customers. Additionally, the absence of a consistent in-store experience means you can’t always view the product before purchase.
Despite these potential drawbacks, Amazon’s generous return policy and quick delivery times provide significant advantages. The ability to customize many sofas with various fabrics and configurations adds to their appeal, allowing you to find a piece that truly fits your home.
Overall, Amazon’s blend of affordability, variety, and customer-focused services makes it a compelling option for anyone in the market for a new sofa. While it’s essential to do your homework and read reviews, Amazon’s commitment to quality and satisfaction shines through, making it a reliable choice in the competitive furniture market.
In a quick Joss and Main review comparing it to Amazon, a clear winner emerges as Amazon takes the crown for offering a wider variety, stronger sustainability initiatives, and customer-friendly policies, making it the top choice for your next couch purchase.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
