Curious to know which brand offers the couch of your dreams - Jackfruit or West Elm? The answer lies in a head-to-head comparison that reveals the sofa royalty in this ultimate couch match-up!
Alex Back | Couch.com CEO & Founder
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Get ready to witness a fierce sofa face-off as sustainable champion Jackfruit goes head-to-head with the trendsetting elite from West Elm. In this ultimate battle for your living room's affection, discover which brand emerges victorious in the realm of stylish comfort.
Side By Side
Features
Jackfruit
West Elm
Made to Order Lead Times
8-10 weeks
8+ weeks
Free Shipping Option
White Glove Delivery Option
$149
$279-$429
Return Option
Warranty Included
Financing Option
Shop Pay
Affirm
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin
USA
Import
Avg. 3-Seat Couch Price
$$$-$$$$
$$-$$$
In the showdown between Jackfruit and West Elm, Jackfruit's focus on sustainability, versatile designs, and customer satisfaction shines through. On the flip side, West Elm stands strong with a wide range of styles, quality materials, strong sustainability efforts, and competitive pricing – providing customers with diverse options and premium quality.
BRAND #1: Jackfruit
Jackfruit is a California-based furniture company dedicated to creating stylish and sustainable sofas that are built to last. Founded on the principles of environmental responsibility and ethical manufacturing, they've quickly become a favorite among those who value quality, comfort, and eco-consciousness. Their modular designs, made from sustainably sourced Iroko wood and eco-friendly fabrics, offer a versatile and stylish solution for any living space.
Jackfruit | Brand Summary
In a world of new direct-to-consumer furniture brands popping up with a single style or design, Jackfruit Furniture stands out with its commitment to quality, sustainability, and style. Their Indoor Jack and Outdoor Jack collections, available in numerous configurations and fabrics, reflect their dedication to versatility and customer satisfaction. The emphasis on eco-friendly materials is a testament to their forward-thinking approach.
I’ve found Jackfruit Furniture to be a leader in combining comfort and sustainability. The use of Iroko hardwood and eco-friendly cushions ensures long-lasting durability without sacrificing style. Jackfruit Furniture’s attention to detail and customer focus make them a standout choice in the sofa market.
Innovative designs that transition indoors to outdoors
Sustainably sourced materials
Durable construction with a lifetime guarantee on frames
Machine washable covers
Free shipping within the contiguous US
30-day return policy with free returns
Cons
Higher price point
Limited fabric and color options
15% restocking fee for returns (after 14 days)
No international shipping
No in-stock items, everything made to order
Jackfruit is versatile, durable, and ready for anything life throws at it, whether it's a cozy movie night indoors or a backyard barbecue. Their commitment to sustainability is baked into every fiber of their being, from the responsibly sourced Iroko wood frames to the eco-friendly fabrics. And with a lifetime warranty on those frames, you can rest assured that this couch is in it for the long haul.
But let's not sugarcoat it: Jackfruit sofas aren't exactly impulse buys. They're an investment in quality and sustainability, so you'll need to dig a little deeper into your wallet. And if you're the type who likes to have a new sofa on your doorstep yesterday, you might need to adjust your expectations. Since each piece is made to order, be prepared to exercise some patience while your dream couch is being handcrafted.
So, if you're a conscious consumer seeking a versatile and stylish sofa that won't compromise on comfort or sustainability, Jackfruit is the answer to your furniture prayers. But if you're on a tight budget or need a quick fix, you might want to explore other options. Either way, Jackfruit's innovative designs and eco-friendly ethos are a breath of fresh air in the furniture industry, and we can't wait to see what they come up with next.
West Elm launched in 2002 and opened its first storefront in 2003. They're owned and operated by Williams-Sonoma who also owns Pottery Barn. Despite their corporate nature, West Elm actually has a great emphasis on sustainability and eco-friendly initiatives.
West Elm | Brand Summary
West Elm has stylish, modern furniture with the quality and backing of the Williams-Sonoma brand. They have surprisingly competitive prices considering their selection and their quality. They also get some points for focusing on sustainability and supporting a worldwide community of artisans.
But operating under the umbrella of Williams-Sonoma does have downsides. Most of West Elm's couches are imported from overseas, they don't have any meaningful warranty program, and the lead times could be better than they are. West Elm's prices are more affordable than other brands with similar styles, but there's also not a strong reason why you should choose West Elm over another brand that has better lead times and a stronger customer focus.
Competitive pricing, especially on their leather options
3rd party warranty option
Strong sustainability initiatives
Has brick-and-mortar locations
Cons
Couches are all imported
No standard warranty
Can't return made to order couches
7 day return window may not apply even to In-Stock options
Shockingly low 1.1 star rating on TrustPilot
Is West Elm good quality? The brand has become a go-to brand for stylish sofas at surprisingly affordable prices. But those lower prices come at a cost. There’s no standard warranty on their couches, made-to-order couches can’t be returned, and their 7-day return window may not apply to their In-Stock or Quick Ship couches. That could make them an expensive gamble. Additionally, West Elm has a very low 1.1-star rating on Trustpilot, which could give you pause. But one saving grace is that you can purchase a 3-year Allstate Protection warranty for your sofa. This covers accidents, stains, material damage, and more.
On the positive side, West Elm has a huge number of glamorous couches to choose from. They’re also generally available in a wide range of luxury fabrics. So you can really design a couch that you love. The pricing is wonderfully competitive for their quality and the number of sofa styles available. West Elm also has plenty of brick-and-mortar locations where you can test out their couches in person. And if sustainability is important to you, West Elm has some impressive initiatives on that front. However, they are part of a big corporate umbrella, which might negatively affect some shoppers.
In the battle of the couch titans, Jackfruit emerges as the undisputed victor. With its strong focus on sustainability, versatile designs, and durable construction, Jackfruit offers a premium sofa experience that's hard to beat. For those looking for a sofa that combines style, durability, and eco-consciousness, Jackfruit is the clear winner.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
