Couch Comparisons

Hem vs Design Within Reach: Who Has Better Couches?

In a world of luxurious lounging, who emerges victorious: Hem with its modern designs or Design Within Reach with its iconic pieces? Join us on a sofa journey as we uncover the secrets of these furniture giants.
Alex Back | Couch.com CEO & Founder
Hem vs Design Within Reach

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    Looking to upgrade your living room with a touch of sophistication? Curious how Hem and Design Within Reach fare in the world of contemporary couches? Join us on an exploration of design, durability, and eco-conscious choices in this clash of furniture titans.

    Side By Side

    Features
    Hem
    Design Within Reach
    Made to Order Lead Times 1-7 Weeks 8-12 weeks
    Free Shipping Option
    White Glove Delivery Option $299 $399-$599
    Return Option
    Warranty Included
    Financing Option Affirm Affirm
    Assembly Required Varies
    Large Fabric Selection
    Free Swatches Available
    Manufacturing Origin Europe USA + Import
    Avg. 3-Seat Couch Price $$$$ $$$$

    In considering style, durability, sustainability, and overall value, Hem excels with its modern designs and transparent sustainability efforts, making it a great choice for design-conscious buyers valuing eco-friendliness. Design Within Reach impresses with its high-end designer pieces, exceptional customer service, and commitment to quality, catering to those seeking luxury and impeccable design. While Hem offers stylish sustainability, Design Within Reach stands out with its high-end elegance and in-home design services, providing a premium experience for buyers looking for timeless sophistication and top-notch service.


    BRAND #1: Hem

    The image features the word "Hem" in bold, black text against a plain white background.

    Hem is a design-forward furniture company that partners with renowned designers to create modern pieces with a Scandinavian aesthetic. Their commitment to quality is evident in their use of premium materials and focus on durable construction. Founded by Petrus Palmer, Hem aims to be a driving force in the design community, offering stylish and functional furniture that stands the test of time. Their emphasis on sustainability is also noteworthy, with a focus on responsible materials and minimizing waste in production and packaging.

    Hem | Brand Summary

    Hem nails the balance between playful design and grown-up craftsmanship. Their sofas won't fall apart after a month, and the fabrics feel surprisingly luxurious for the price point. While I have a few nitpicks (which we'll get into shortly!), I was pleasantly surprised by how well the brand walks the line between trendy and timeless. If you're looking for furniture with personality but don't want to compromise on quality, Hem is absolutely worth checking out.

    Hem | PotatoMeter Rating:

    Online Shopping Experience Score 93%
    Durability and Quality Score 92%
    Shipping and Lead Time Score 93%
    Vibe Check Score 95%
    Customer Focus Score 90%
    Overall PotatoMeter Rating 93%
    Read Our Hem Brand Review

    Hem | Pros & Cons

    Pros

    • Stylish, modern designs with a Scandinavian twist
    • Durable construction with quality materials
    • Transparent shipping information and multiple shipping methods
    • Financing options available through Affirm
    • Free fabric swatches
    • Strong emphasis on sustainability

    Cons

    • Limited return window
    • Expensive return shipping and repackaging fees
    • No free shipping
    • Limited customization options
    • Limited information on cushion construction and support systems

    Hem offers stylish, Scandinavian-inspired sofas that boast quality craftsmanship and durable materials. Their dedication to transparency is evident in their clear shipping information and detailed care instructions. However, the limited return window and hefty return fees could be a dealbreaker for some, and the lack of free shipping adds to the overall cost. While their customizable options are decent, they might not satisfy those seeking extensive personalization.

    Overall, Hem is a strong contender for design-conscious buyers willing to invest in quality, but potential customers should weigh the costs and limitations before committing.

    Shop Hem Now

    BRAND #2: Design Within Reach

    The image features a red rectangular logo with the text "DESIGN WITHIN REACH" in uppercase white letters. A thin white rectangular border encloses the text.

    Founded in 1998, Design Within Reach has long been a trailblazer in making iconic modern designs accessible to the masses. With a focus on partnering with renowned designers and showcasing timeless pieces, they have become a go-to destination for those seeking furniture that is both functional and visually stunning. DWR's commitment to quality craftsmanship is evident in their sofas, often featuring premium materials and meticulous attention to detail. While their price point might be a barrier for some, their dedication to design excellence and exceptional customer service continues to attract a loyal following of design enthusiasts.

    Design Within Reach | Brand Summary

    Design Within Reach markets itself as the source for accessible, authentic design pieces. Those are some big promises! As a furniture nerd, I had to try them out for myself. Overall, the hype is mostly justified – there's a reason DWR has staying power in this industry. Their focus on quality stands out, but their offerings aren't for everyone's budget (or style). Let's dig into why (or why not) these couches might be your thing.

    Design Within Reach | PotatoMeter Rating

    Online Shopping Experience Score 92%
    Durability and Quality Score 93%
    Shipping and Lead Time Score 90%
    Vibe Check Score 91%
    Customer Focus Score 93%
    Overall PotatoMeter Rating 92%
    Read Our Design Within Reach Brand Review

    Design Within Reach | Pros & Cons

    Pros

    • Curated selection of high-end designer pieces
    • High-quality materials like Italian leather and performance fabrics
    • Variety of customization options including modular sectionals
    • White-glove delivery for a seamless experience
    • In-home design services offered
    • Partnership with Affirm for financing

    Cons

    • Expensive price point
    • Limited 30-day return window
    • High return shipping fees and potential restocking fee
    • Limited information on frame construction and cushion details
    • Varying manufacturing origins with potential for inconsistent quality control

    Design Within Reach (DWR) is a sanctuary for design aficionados, offering a meticulously curated collection of high-end designer sofas that could make even the most discerning critic swoon.

    Their commitment to quality is undeniable, with premium materials like buttery-soft Italian leather and durable performance fabrics, coupled with a seamless white-glove delivery experience.

    However, DWR's allure comes with a price tag that might give some pause. Their sofas are an investment, averaging between $4,000-$8,000, and the 30-day return window could feel a bit tight for such a significant purchase. The potential for hefty return shipping fees and restocking charges further amplifies the financial commitment. And while they boast about their quality craftsmanship, specifics about frame construction and cushion details are surprisingly elusive.

    Ultimately, DWR is a haven for those who prioritize design and impeccable service and are willing to pay for it. If you're seeking a statement piece that embodies timeless elegance, DWR could be your holy grail. But for budget-minded shoppers or those who crave transparency in every detail, it might be wise to explore other avenues before diving into the world of DWR.

    Shop Design Within Reach Now

    And the winner is...

    After a thorough comparison, Design Within Reach emerges as the clear winner, offering high-end elegance, exceptional customer service, and a focus on impeccable design. With a commitment to quality and luxury, Design Within Reach provides a premium experience for buyers looking for timeless sophistication and top-notch service, making it the ultimate choice for those seeking the best in luxury sofas.

    A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
    Alex Back
    Couch.com CEO & Founder
    Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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