Couch Comparisons

Design Within Reach vs Crate and Barrel: Who Has Better Couches?

Seeking the holy grail of couch comfort? Join us in the clash of the seating titans - Design Within Reach vs. Crate and Barrel. Which brand reigns supreme in the realm of luxurious lounging?
Alex Back | Couch.com CEO & Founder
Design Within Reach vs Crate and Barrel

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    Ready to uncover the ultimate seating solution for your living space? Join us in exploring the battle between two furniture favorites - Design Within Reach and Crate and Barrel. Let's find out which brand crafts the most coveted couch for your home.

    Side By Side

    Features
    Design Within Reach
    Crate and Barrel
    Made to Order Lead Times 8-12 weeks 4-10 weeks
    Free Shipping Option
    White Glove Delivery Option $399-$599 $279-$399
    Return Option
    Warranty Included
    Financing Option Affirm Crate and Barrel Credit Card
    Assembly Required
    Large Fabric Selection
    Free Swatches Available
    Manufacturing Origin USA + Import USA + Import
    Avg. 3-Seat Couch Price $$$$ $$$

    When it comes to transforming your living space, Design Within Reach and Crate and Barrel stand out for their unique strengths. Design Within Reach impresses with its high-end designer pieces using premium materials, exuding luxury and durability. Conversely, Crate and Barrel offers a modern yet classic aesthetic with a premium to luxury price range, appealing to those seeking style and domestic craftsmanship. While Design Within Reach shines in high-end style and quality, Crate and Barrel's focus on elegance and variety makes it a compelling choice for those valuing design versatility and sophistication. Both brands present enticing options, but for those craving a premium experience, Design Within Reach emerges as the elegant victor in the world of couches.


    BRAND #1: Design Within Reach

    The image features a red rectangular logo with the text "DESIGN WITHIN REACH" in uppercase white letters. A thin white rectangular border encloses the text.

    Founded in 1998, Design Within Reach has long been a trailblazer in making iconic modern designs accessible to the masses. With a focus on partnering with renowned designers and showcasing timeless pieces, they have become a go-to destination for those seeking furniture that is both functional and visually stunning. DWR's commitment to quality craftsmanship is evident in their sofas, often featuring premium materials and meticulous attention to detail. While their price point might be a barrier for some, their dedication to design excellence and exceptional customer service continues to attract a loyal following of design enthusiasts.

    Design Within Reach | Brand Summary

    Design Within Reach markets itself as the source for accessible, authentic design pieces. Those are some big promises! As a furniture nerd, I had to try them out for myself. Overall, the hype is mostly justified – there's a reason DWR has staying power in this industry. Their focus on quality stands out, but their offerings aren't for everyone's budget (or style). Let's dig into why (or why not) these couches might be your thing.

    Design Within Reach | PotatoMeter Rating:

    Online Shopping Experience Score 87%
    Durability and Quality Score 88%
    Shipping and Lead Time Score 86%
    Vibe Check Score 90%
    Customer Focus Score 88%
    Overall PotatoMeter Rating 88%
    Read Our Design Within Reach Brand Review

    Design Within Reach | Pros & Cons

    Pros
    • Curated selection of high-end designer pieces
    • High-quality materials like Italian leather and performance fabrics
    • Variety of customization options including modular sectionals
    • White-glove delivery for a seamless experience
    • In-home design services offered
    • Partnership with Affirm for financing
    Cons
    • Expensive price point
    • Limited 30-day return window
    • High return shipping fees and potential restocking fee
    • Limited information on frame construction and cushion details
    • Varying manufacturing origins with potential for inconsistent quality control

    Design Within Reach (DWR) is a sanctuary for design aficionados, offering a meticulously curated collection of high-end designer sofas that could make even the most discerning critic swoon.

    Their commitment to quality is undeniable, with premium materials like buttery-soft Italian leather and durable performance fabrics, coupled with a seamless white-glove delivery experience.

    However, DWR's allure comes with a price tag that might give some pause. Their sofas are an investment, averaging between $4,000-$8,000, and the 30-day return window could feel a bit tight for such a significant purchase. The potential for hefty return shipping fees and restocking charges further amplifies the financial commitment. And while they boast about their quality craftsmanship, specifics about frame construction and cushion details are surprisingly elusive.

    Ultimately, DWR is a haven for those who prioritize design and impeccable service and are willing to pay for it. If you're seeking a statement piece that embodies timeless elegance, DWR could be your holy grail. But for budget-minded shoppers or those who crave transparency in every detail, it might be wise to explore other avenues before diving into the world of DWR.

    Shop Design Within Reach Now

    BRAND #2: Crate and Barrel

    The image shows the Crate & Barrel logo, consisting of the words "Crate&Barrel" in bold, black font on a white background.

    Crate and Barrel, founded in 1962 by George and Carole Segal, emerged from a passion for simple, beautiful, and practical housewares discovered during their European honeymoon. With over 60 years of experience, the brand has become a household name, celebrated for its modern, timeless style and high-end aesthetic. Boasting a wide range of products for the entire home and numerous physical stores across North America and internationally, Crate & Barrel has solidified its position as an aspirational brand for those seeking a touch of elegance in their living spaces.

    Crate and Barrel | Brand Summary

    Crate & Barrel is a household name in modern, high-end furniture. Known for its sleek designs and refined aesthetics, the brand promises quality craftsmanship and timeless style. But is Crate and Barrel furniture good quality, or are you just paying for the name?

    With premium price tags and a reputation for stylish home décor, many shoppers wonder:

    • Does Crate and Barrel’s furniture quality match the hype?
    • How does their customer service, delivery, and warranty compare to competitors?
    • What do Crate and Barrel reviews reveal about real-world experiences?

    In this in-depth Crate and Barrel review, we break down everything you need to know—from quality and materials to warranty policies and customer service pitfalls.

    Crate and Barrel | PotatoMeter Rating

    Online Shopping Experience Score 92%
    Durability and Quality Score 83%
    Shipping and Lead Time Score 82%
    Vibe Check Score 89%
    Customer Focus Score 78%
    Overall PotatoMeter Rating 85%
    Read Our Crate and Barrel Brand Review

    Crate and Barrel | Pros & Cons

    Pros
    • Beautiful, high-end aesthetic
    • Modern, tasteful style
    • Wide variety of fabric options
    • Some couches made in the USA
    • White glove delivery service
    • Offers free fabric swatches for easy selection
    Cons
    • Unclear Crate and Barrel warranty terms
    • Limited returns on custom orders
    • Inconsistent lead times
    • Mixed customer service Crate and Barrel reviews
    • High prices for quality level

    Crate & Barrel, a household name in home furnishings, offers a stylish selection of sofas that blend modern flair with classic appeal. However, the allure of their elegant designs is tempered by some notable drawbacks.

    The lack of a clear warranty policy raises concerns about long-term support. Additionally, the restrictive return policy for custom orders, coupled with inconsistent lead times, can lead to frustration for buyers seeking flexibility and timely delivery.

    While these shortcomings are worth considering, Crate and Barrel also boasts several compelling advantages.

    The brand's extensive fabric selection, detailed cleaning instructions, and complimentary swatches empower customers to make informed choices and maintain their sofas' pristine condition. White-glove delivery adds a touch of luxury to the purchasing experience, ensuring your new furniture arrives hassle-free. Furthermore, the availability of some USA-made collections appeals to those who prioritize domestic craftsmanship.

    Overall, Crate & Barrel sofas offer a blend of style and convenience, albeit with some caveats. If you're willing to navigate the potential pitfalls and prioritize aesthetics and fabric choices, their collection might hold the perfect piece for your home.

    Shop Crate and Barrel Now

    And the winner is...

    In the battle of the couch titans, Design Within Reach sweeps the competition, offering a sublime blend of luxury, durability, and style. With its high-end designer pieces, premium materials, and impeccable quality, it stands out as the top choice for those seeking the epitome of elegance in home furnishings. The commitment to quality craftsmanship and timeless sophistication makes Design Within Reach the undisputed winner in the realm of luxurious seating.

    A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
    Alex Back
    Couch.com CEO & Founder
    Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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