Couch Comparisons

Crate and Barrel vs Living Spaces: Who Has Better Couches?

Which brand emerges victorious in the showdown between Crate and Barrel and Living Spaces? Want to find out where to turn for the ideal combination of fashion and coziness? Let's delve into the ultimate couch face-off!
Alex Back | Couch.com CEO & Founder
Crate and Barrel vs Living Spaces

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Ready to discover the ultimate couch contender for your home? In the Crate and Barrel vs. Living Spaces showdown, we explore which brand offers the ideal mix of elegance, functionality, and affordability. If you're on the quest for a new cozy centerpiece, this comparison will guide you to your dream sofa.

Side By Side

Features
Crate and Barrel
Living Spaces
Made to Order Lead Times 4-10 weeks 4-5 weeks
Free Shipping Option
White Glove Delivery Option $279-$399 $99+
Return Option
Warranty Included
Financing Option Crate and Barrel Credit Card Synchrony / Concora Credit
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin USA + Import USA
Avg. 3-Seat Couch Price $$$ $-$$

When considering Crate and Barrel versus Living Spaces, the match reveals intriguing findings. Crate and Barrel impresses with its beautiful and high-end aesthetic, focusing on a modern, tasteful style, while Living Spaces offers a wide range of traditional, modern, and trendy pieces, prioritizing customer satisfaction. In terms of durability, both brands showcase quality constructions that promise lasting furniture. When evaluating sustainability, materials used, and overall value, Crate and Barrel delivers a premium experience, appealing to those valuing elegant designs and refined aesthetics. However, Living Spaces caters to consumers seeking convenience and budget-friendly options without compromising style. Each brand has its unique strengths, making it a challenge to declare a clear winner in this couch showdown.


BRAND #1: Crate and Barrel

The image shows the Crate & Barrel logo, consisting of the words "Crate&Barrel" in bold, black font on a white background.

Crate and Barrel, founded in 1962 by George and Carole Segal, emerged from a passion for simple, beautiful, and practical housewares discovered during their European honeymoon. With over 60 years of experience, the brand has become a household name, celebrated for its modern, timeless style and high-end aesthetic. Boasting a wide range of products for the entire home and numerous physical stores across North America and internationally, Crate & Barrel has solidified its position as an aspirational brand for those seeking a touch of elegance in their living spaces.

Crate and Barrel | Brand Summary

Crate & Barrel is a household name in modern, high-end furniture. Known for its sleek designs and refined aesthetics, the brand promises quality craftsmanship and timeless style. But is Crate and Barrel furniture good quality, or are you just paying for the name?

With premium price tags and a reputation for stylish home décor, many shoppers wonder:

  • Does Crate and Barrel’s furniture quality match the hype?
  • How does their customer service, delivery, and warranty compare to competitors?
  • What do Crate and Barrel reviews reveal about real-world experiences?

In this in-depth Crate and Barrel review, we break down everything you need to know—from quality and materials to warranty policies and customer service pitfalls.

Crate and Barrel | PotatoMeter Rating:

Online Shopping Experience Score 92%
Durability and Quality Score 83%
Shipping and Lead Time Score 82%
Vibe Check Score 89%
Customer Focus Score 78%
Overall PotatoMeter Rating 85%
Read Our Crate and Barrel Brand Review

Crate and Barrel | Pros & Cons

Pros
  • Beautiful, high-end aesthetic
  • Modern, tasteful style
  • Wide variety of fabric options
  • Some couches made in the USA
  • White glove delivery service
  • Offers free fabric swatches for easy selection
Cons
  • Unclear Crate and Barrel warranty terms
  • Limited returns on custom orders
  • Inconsistent lead times
  • Mixed customer service Crate and Barrel reviews
  • High prices for quality level

Crate & Barrel, a household name in home furnishings, offers a stylish selection of sofas that blend modern flair with classic appeal. However, the allure of their elegant designs is tempered by some notable drawbacks.

The lack of a clear warranty policy raises concerns about long-term support. Additionally, the restrictive return policy for custom orders, coupled with inconsistent lead times, can lead to frustration for buyers seeking flexibility and timely delivery.

While these shortcomings are worth considering, Crate and Barrel also boasts several compelling advantages.

The brand's extensive fabric selection, detailed cleaning instructions, and complimentary swatches empower customers to make informed choices and maintain their sofas' pristine condition. White-glove delivery adds a touch of luxury to the purchasing experience, ensuring your new furniture arrives hassle-free. Furthermore, the availability of some USA-made collections appeals to those who prioritize domestic craftsmanship.

Overall, Crate & Barrel sofas offer a blend of style and convenience, albeit with some caveats. If you're willing to navigate the potential pitfalls and prioritize aesthetics and fabric choices, their collection might hold the perfect piece for your home.

Shop Crate and Barrel Now

BRAND #2: Living Spaces

The image displays the Living Spaces logo, which consists of four square icons: a bed, a dresser, a lamp, and a chair, followed by the text "LIVING SPACES" in all capital letters. The icons and text are in muted green and brown tones.

Founded in 2003 with a mission to simplify the furniture-buying experience, Living Spaces has grown into a nationwide retailer with both physical stores and an online presence. They offer a vast selection of sofas, ranging from budget-friendly options to high-end pieces, all focusing on convenience and customer satisfaction. While their sustainability efforts are not extensively detailed, they have recently established a Sustainability Council to guide their practices.

Living Spaces | Brand Summary

Living Spaces remains focused on making the furniture buying experience easier for customers. It offers a wide range of sofas that cater to people on a budget or ready to splurge. The choices are myriad if you’re looking for a Living Spaces couch, but they make things easier for you with a well-built site that can help you filter the best choices. The same is true when you visit their outlets. They have friendly staff who will take the time to walk you through their different products. The brand's emphasis is to help the customers be in control and not get overwhelmed with all the choices. If you are shopping for a Living Spaces sofa online, it’s easy to browse through all the options, compare products, and even customize one.

Living Spaces | PotatoMeter Rating

Online Shopping Experience Score 91%
Durability and Quality Score 88%
Shipping and Lead Time Score 87%
Vibe Check Score 86%
Customer Focus Score 90%
Overall PotatoMeter Rating 89%
Read Our Living Spaces Brand Review

Living Spaces | Pros & Cons

Pros
  • Wide range of traditional, modern, and trendy pieces
  • User-friendly website and in-store experience
  • Same-day or next-day delivery in some areas
  • Free delivery
  • Lifetime warranty on frames
  • Financing options available
Cons
  • Limited transparency about sustainability practices
  • 10% restocking fee on returns within 7 days
  • Custom orders not returnable
  • Additional fees for delivery beyond doorstep
  • Specifics of construction materials and methods not detailed

Living Spaces gets it – sometimes you just want to find a stylish, comfy couch without all the fuss. That's where their wide selection of Living Spaces couches and user-friendly website shine, making it easy to find the perfect match for your taste and budget. And hey, who doesn't love free delivery and the option for same-day delivery in certain areas? Plus, their lifetime warranty on frames is a serious vote of confidence.

That being said, while Living Spaces excels in convenience and affordability, their commitment to sustainability could use a boost. Details about their eco-friendly practices are a bit sparse, leaving eco-conscious shoppers wanting more. And let's be real, those extra fees for delivery beyond the doorstep can add up, so factor that into your budget. While their 7-day return window is pretty common in the industry, it's worth noting that custom orders aren't eligible for returns.

So, if you're after a stylish sofa without the headache of endless browsing and complicated shipping logistics, a Living Spaces couch is worth a look. But if sustainability is a top priority or you're prone to second-guessing your purchases, it might be wise to consider other options alongside this one.

Shop Living Spaces Now

And the winner is...

After dissecting the Crate and Barrel versus Living Spaces battle, the winner is Crate and Barrel. With its emphasis on premium aesthetic, modern design, and refined quality, Crate and Barrel stands out as the top choice for those seeking an elegant and luxurious addition to their home. If you value high-end style and quality, Crate and Barrel may be the ideal brand for your next couch purchase.

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Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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