Couch Comparisons

Crate and Barrel vs Interior Define: Who Has Better Couches?

Want to find out which brand, Crate and Barrel or Interior Define, takes the crown for the best couches? Explore their features and decide which one aligns with your living room goals.
Crate and Barrel vs Interior Define

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Get ready to find out who reigns supreme in the battle of couches between Crate and Barrel and Interior Define. Discover which brand brings the ultimate comfort and style to your living room.

Side By Side

Features
Crate and Barrel
Interior Define
Made to Order Lead Times 4-10 weeks 6-14 weeks
Free Shipping Option
White Glove Delivery Option $279-$399 $99-$249+
Return Option
Warranty Included
Financing Option Crate and Barrel Credit Card Afterpay
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin USA + Import Import
Avg. 3-Seat Couch Price $$$ $$$-$$$$

When comparing Crate and Barrel with Interior Define, several key aspects differentiate the two brands. Crate and Barrel features lead times of 4-10 weeks, as opposed to Interior Define's 6-14 weeks, giving Crate and Barrel a potential edge in quicker delivery. While Crate and Barrel offers a white glove delivery option for a fee ranging from $279-$399, Interior Define includes white glove delivery with every purchase, providing added convenience. In terms of customization options, while Crate and Barrel boasts a wide fabric selection, Interior Define excels with extensive customization options for fabrics, legs, seat depths, and cushion fills, catering to those seeking a personalized touch.


BRAND #1: Crate and Barrel

The image shows the Crate & Barrel logo, consisting of the words "Crate&Barrel" in bold, black font on a white background.

Crate and Barrel, founded in 1962 by George and Carole Segal, emerged from a passion for simple, beautiful, and practical housewares discovered during their European honeymoon. With over 60 years of experience, the brand has become a household name, celebrated for its modern, timeless style and high-end aesthetic. Boasting a wide range of products for the entire home and numerous physical stores across North America and internationally, Crate & Barrel has solidified its position as an aspirational brand for those seeking a touch of elegance in their living spaces.

Crate and Barrel | Brand Summary

Crate & Barrel is a brand name that everyone knows. Crate and Barrel collaborates with artists and designers worldwide to curate globally inspired designs. Everyone has a sense that they’re a high-end, somewhat luxury brand with a price point that’s not outside the realm of attainability. They have a modern, tasteful-yet-inoffensive style that works well in most modern homes.

Crate and Barrel outlet stores are elegant and chic, but does that same style translate to their online shopping experience? Lackluster customer focus and dodgy transparency detract from an otherwise beautiful selection of couches.

Crate and Barrel | PotatoMeter Rating:

Online Shopping Experience Score 91%
Durability and Quality Score 85%
Shipping and Lead Time Score 86%
Vibe Check Score 89%
Customer Focus Score 82%
Overall PotatoMeter Rating 87%
Read Our Crate and Barrel Brand Review

Crate and Barrel | Pros & Cons

Pros

  • Beautiful, high-end aesthetic
  • Modern, tasteful style
  • Wide variety of fabric options
  • Some couches made in the USA
  • White glove delivery service
  • Offers free fabric swatches for easy selection

Cons

  • Unclear Crate and Barrel warranty terms
  • Limited returns on custom orders
  • Inconsistent lead times
  • Mixed customer service Crate and Barrel reviews
  • High prices for quality level

Crate & Barrel, a household name in home furnishings, offers a stylish selection of sofas that blend modern flair with classic appeal. However, the allure of their elegant designs is tempered by some notable drawbacks.

The lack of a clear warranty policy raises concerns about long-term support. Additionally, the restrictive return policy for custom orders, coupled with inconsistent lead times, can lead to frustration for buyers seeking flexibility and timely delivery.

While these shortcomings are worth considering, Crate and Barrel also boasts several compelling advantages.

The brand's extensive fabric selection, detailed cleaning instructions, and complimentary swatches empower customers to make informed choices and maintain their sofas' pristine condition. White-glove delivery adds a touch of luxury to the purchasing experience, ensuring your new furniture arrives hassle-free. Furthermore, the availability of some USA-made collections appeals to those who prioritize domestic craftsmanship.

Overall, Crate & Barrel sofas offer a blend of style and convenience, albeit with some caveats. If you're willing to navigate the potential pitfalls and prioritize aesthetics and fabric choices, their collection might hold the perfect piece for your home.

Shop Crate and Barrel Now

BRAND #2: Interior Define

Logo of Interior Define. It features a minimalist design with the company's name in uppercase letters below a small square containing the initials "I" and "D" separated by a diagonal line. The logo is displayed in a gray color on a white background.

Founded in 2014, Interior Define sought to revolutionize the custom sofa market by offering high-quality, personalized furniture at a more accessible price point. Under the new leadership of Havenly CEO Lee Mayer, the brand continues to thrive, emphasizing innovative design, a wide range of customization options, and a commitment to customer satisfaction. While their sofas are made overseas, their dedication to quality craftsmanship and attention to detail shines through in every piece.

Interior Define | Brand Summary

If you’re a die-hard design nerd like myself, Interior Define is a big deal. They understand that your sofa should be a reflection of your personality, not just another piece of furniture. Their craftsmanship is solid, their Design Experts are surprisingly helpful, and wow, their customization options are impressive. Some of their price points might raise an eyebrow, and they won’t be winning any awards for speedy delivery. But if you’re craving a sofa with serious pizzazz that’s built to last, Interior Define deserves a close look. Their sofas can significantly enhance the new interior of your living space.

Interior Define | PotatoMeter Rating

Online Shopping Experience Score 93%
Durability and Quality Score 95%
Shipping and Lead Time Score 92%
Vibe Check Score 91%
Customer Focus Score 95%
Overall PotatoMeter Rating 93%
Read Our Interior Define Brand Review

Interior Define | Pros & Cons

Pros

  • Extensive customization options for fabrics, legs, seat depths, and cushion fills
  • High-quality materials, including performance fabrics and genuine leather
  • Solid construction with kiln-dried hardwood frames and sinuous spring suspension
  • Free fabric swatches for in-home testing
  • White-glove delivery included with every purchase
  • 10-year limited warranty on sofa frames

Cons

  • Made-to-order lead times can be lengthy (6-14 weeks).
  • 50% restocking fee for returns
  • No option to change your mind once an order is placed
  • Limited financing options
  • Limited transparency regarding manufacturing origins

Interior Define is a dream come true for those who crave a sofa that's uniquely theirs. With an almost overwhelming array of choices – from fabrics and colors to leg styles and cushion fills – you can design a piece that perfectly reflects your personality and style.

Plus, their commitment to quality shines through with premium materials and a 10-year warranty on the frame, so you can rest assured your custom creation is built to last. And the cherry on top? White-glove delivery means you won't have to lift a finger (except maybe to choose your favorite throw pillows).

But let's not sugarcoat it – the path to your perfect sofa might require a bit of patience. Since each piece is made to order, expect to wait up to 14 weeks for delivery. And while those customizable options are a dream, they also mean you'll want to be pretty darn sure about your choices before you click "buy." After all, a 50% restocking fee for returns isn't exactly pocket change. But hey, if you're the type who does their research and knows exactly what they want, this shouldn't be a dealbreaker.

In a nutshell, Interior Define is a haven for design enthusiasts who prioritize quality and individuality. If you're willing to invest in a statement piece that's tailored to your unique taste and don't mind waiting a bit longer for delivery, then Interior Define might just be your furniture soulmate.

Shop Interior Define Now

And the winner is...

As we wrap up the comparison, the crown for the best couch brand goes to Interior Define. With extensive customization options, high-quality materials, white-glove delivery, and a 10-year limited warranty on sofa frames, Interior Define secures its spot as the go-to brand for those seeking personalized, durable, and stylish couches.

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Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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