Couch Comparisons

CB2 vs Serena & Lily: Who Has Better Couches?

Eager to find out which brand reigns supreme in the realm of luxurious seating – CB2 or Serena & Lily? Let the stylish showdown begin!
CB2 vs Serena & Lily
Ready to dive into the world of chic couches and plush seating options? This showdown between CB2 and Serena & Lily promises to uncover which brand emerges as the victor of vogue sofas, so let's jump into the stylish bout.

Side By Side

Features
CB2
Serena & Lily
Made to Order Lead Times 8 weeks 8-10 weeks
Free Shipping Option
White Glove Delivery Option $279-$399 $299+
Return Option
Warranty Included
Financing Option CB2 Credit Card Affirm
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin Import USA
Avg. 3-Seat Couch Price $$$ $$$$

In the showdown between CB2 and Serena & Lily, style enthusiasts gravitate towards CB2 for its trendy designs, while those prioritizing durability and sustainability favor Serena & Lily's high-quality, USA-made sofas. When it comes to overall value, Serena & Lily's commitment to craftsmanship and eco-friendly practices sets them apart, making them the go-to choice for the environmentally-conscious buyer seeking luxury without compromising on style.


BRAND #1: CB2

The image features the logo for CB2, with large, bold black letters "CB2" centered inside a rectangular red border on a white background.

CB2, the younger sibling of Crate & Barrel, is a modern furniture brand that pushes the boundaries of design with its innovative and eye-catching pieces. They collaborate with top designers to create a unique aesthetic that blends contemporary style with a touch of eclecticism. CB2 is known for its emphasis on high-quality materials and craftsmanship, although their pricing tends to be on the higher end. While they have set ambitious sustainability goals, the lack of a warranty and strict return policy may be areas for improvement.

CB2 | Brand Summary

CB2 offers glamorous, stunning couch options, but their nonexistent warranty, concerning return policies, and expensive delivery charges are issues that are impossible to ignore. I love so much about the presentation, the brand, and the selection, but there’s room for serious improvement in the customer focus department.

CB2 | PotatoMeter Rating:

Online Shopping Experience Score 94%
Durability and Quality Score 83%
Shipping and Lead Time Score 91%
Vibe Check Score 84%
Customer Focus Score 80%
Overall PotatoMeter Rating 86%
Read Our CB2 Brand Review

CB2 | Pros & Cons

Pros

  • Glamorous and stylish couch options
  • In-stock fabrics ship quickly
  • Large selection of high-quality fabrics
  • White-glove delivery options
  • Free fabric swatches
  • Sectional builder tool for custom designs

Cons

  • No warranty on couches
  • Strict return policy for custom orders (non-returnable)
  • Expensive delivery charges
  • Requires 50% non-refundable deposit on custom orders
  • Limited transparency regarding materials and construction details

CB2 certainly knows how to make a statement with their glamorous and stylish sofas, featuring an impressive selection of high-quality fabrics and a handy online sectional builder for those who crave a truly custom piece.

Their white-glove delivery option adds a touch of luxury to the experience, while the availability of free swatches helps you confidently choose the perfect fabric.

However, CB2's allure might lose some of its luster when you delve deeper into their policies. The lack of a warranty on their couches is a notable concern, especially considering their price point. Additionally, their return policy is quite strict, especially for custom orders, which are non-returnable and require a hefty deposit.

Ultimately, CB2 could be a dream come true for design enthusiasts seeking a statement piece, as long as you're confident in your choices and willing to forgo the safety net of a warranty.

Shop CB2 Now

BRAND #2: Serena & Lily

The image features the logo of "Serena & Lily," with the brand name displayed in elegant, all-caps serif font. The words "SERENA" and "LILY" are separated by an ampersand (&), all in black text on a white background.

Founded on a passion for creating refined and relaxed living spaces, Serena & Lily has established itself as a leader in high-end home furnishings. Their commitment to quality craftsmanship, sustainable practices, and unique coastal-inspired designs sets them apart in the market. With an emphasis on aesthetics and functionality, Serena & Lily's sofas are more than just furniture. They're an expression of a lifestyle that values beauty, comfort, and environmental responsibility.

Serena & Lily | Brand Summary

At Serena & Lily, the commitment to creating refined and relaxed home environments shines through in their couch offerings. Their attention to detail, use of quality materials, and dedication to comfort and style are apparent, setting a high bar in the furniture industry. As a furniture connoisseur, I'm consistently impressed by the brand's ability to balance aesthetic appeal with functionality, ensuring their sofas are not just furniture pieces but lifestyle enhancers. In this review, we delve into the essence of Serena & Lily's approach to furniture design, emphasizing their customer-centric philosophy and innovative spirit. Their sofas are a testament to the brand's ethos of infusing everyday living with a dose of sophistication, whether it's through a plush sectional or a versatile modular piece. The overall Potatometer rating reflects my comprehensive evaluation of their range, considering factors like design innovation, comfort, durability, and customer satisfaction. It underscores why Serena & Lily is a revered name among discerning homeowners.

Serena & Lily | PotatoMeter Rating

Online Shopping Experience Score 95%
Durability and Quality Score 96%
Shipping and Lead Time Score 94%
Vibe Check Score 95%
Customer Focus Score 91%
Overall PotatoMeter Rating 94%
Read Our Serena & Lily Brand Review

Serena & Lily | Pros & Cons

Pros

  • Refined and relaxed aesthetic
  • High-quality materials (performance fabrics, kiln-dried hardwood)
  • Made in the USA
  • Various shipping methods including white glove
  • 30-day return policy
  • Customization options

Cons

  • High price point
  • Limited transparency regarding warranty details
  • Restocking fees for returns
  • Made-to-order items have long lead times
  • Limited number of fabric swatches available

Serena & Lily is a haven for those seeking a sophisticated, coastal-inspired aesthetic for their living space, offering a curated collection of sofas that are handcrafted in the USA with meticulous attention to detail and high-quality materials. These sofas promise both style and durability, making them an investment piece that can elevate any living space. The brand's commitment to sustainability is evident in their use of eco-friendly materials and partnerships with organizations like 4ocean, making them an appealing choice for conscious consumers.

However, the allure of Serena & Lily's luxurious sofas comes with a premium price tag, reflecting the brand's commitment to quality and craftsmanship. While their complimentary white-glove delivery service is a major perk, their return policy, though fairly standard in the industry, includes restocking fees that could potentially add up. Moreover, the 8-10 week lead time for custom upholstery might test the patience of those eager to furnish their homes quickly.

Despite these considerations, Serena & Lily's dedication to quality, sustainability, and timeless design continues to resonate with a discerning clientele who value both aesthetics and ethical practices. Their sofas, whether a classic silhouette or a modern sectional, are not merely functional pieces but a reflection of a lifestyle that celebrates beauty, comfort, and a commitment to responsible consumption.

Shop Serena & Lily Now

And the winner is...

The couch crown unequivocally belongs to Serena & Lily in this epic clash of sofa sensations. With an unmatched blend of style, durability, and sustainability, Serena & Lily stands as the clear winner, offering a luxurious yet eco-friendly choice for those seeking sophisticated comfort and enduring value in their furniture selection.

A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
Expand