Curious about the ideal couch for your home – CB2 vs. Pottery Barn? Let's uncover the perfect match for your living room!
Alex Back | Couch.com CEO & Founder
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Preparing to level up your lounging experience, we dive into the realm of CB2 and Pottery Barn sofas. Discover the nuances that set these two brands apart and choose the best fit for your home.
Side By Side
Features
CB2
Pottery Barn
Made to Order Lead Times
8 weeks
8-12 weeks
Free Shipping Option
White Glove Delivery Option
$279-$399
$279-$429
Return Option
Warranty Included
Financing Option
CB2 Credit Card
Affirm
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin
Import
USA + Import
Avg. 3-Seat Couch Price
$$$
$$-$$$
As we dissect the offerings of CB2 and Pottery Barn, distinct facets come to light. CB2 exudes contemporary style with glamorous designs and a vast fabric selection, while Pottery Barn emphasizes quality and sustainability with GREENGuard Gold certified fabrics and various cushion options. In terms of style, CB2 leans towards luxury, whereas Pottery Barn combines mid-range and premium selections, catering to different price ranges. Whether you prioritize style, durability, sustainability, or value, both brands offer unique strengths to suit varying preferences.
BRAND #1: CB2
CB2, the younger sibling of Crate & Barrel, is a modern furniture brand that pushes the boundaries of design with its innovative and eye-catching pieces. They collaborate with top designers to create a unique aesthetic that blends contemporary style with a touch of eclecticism. CB2 is known for its emphasis on high-quality materials and craftsmanship, although their pricing tends to be on the higher end. While they have set ambitious sustainability goals, the lack of a warranty and strict return policy may be areas for improvement.
CB2 | Brand Summary
CB2 offers glamorous, stunning couch options, but their nonexistent warranty, concerning return policies, and expensive delivery charges are issues that are impossible to ignore. I love so much about the presentation, the brand, and the selection, but there’s room for serious improvement in the customer focus department.
Strict return policy for custom orders (non-returnable)
Expensive delivery charges
Requires 50% non-refundable deposit on custom orders
Limited transparency regarding materials and construction details
CB2 certainly knows how to make a statement with their glamorous and stylish sofas, featuring an impressive selection of high-quality fabrics and a handy online sectional builder for those who crave a truly custom piece.
Their white-glove delivery option adds a touch of luxury to the experience, while the availability of free swatches helps you confidently choose the perfect fabric.
However, CB2's allure might lose some of its luster when you delve deeper into their policies. The lack of a warranty on their couches is a notable concern, especially considering their price point. Additionally, their return policy is quite strict, especially for custom orders, which are non-returnable and require a hefty deposit.
Ultimately, CB2 could be a dream come true for design enthusiasts seeking a statement piece, as long as you're confident in your choices and willing to forgo the safety net of a warranty.
Pottery Barn's story began in 1948 when two brothers stumbled upon discarded pottery and turned it into a thriving business. Acquired by Williams-Sonoma in the 1980s, Pottery Barn expanded rapidly in the 1990s, becoming synonymous with upscale home decor. Their innovative catalog and focus on creating an "elevated rustic" aesthetic resonated with consumers seeking a blend of modern and heritage-style furniture. Today, Pottery Barn continues to be a trendsetter in the home decor industry, captivating shoppers with their inviting online presence and commitment to sustainability.
Pottery Barn | Brand Summary
Pottery Barn is one of the top furniture names in the game. They've defined home decor trends for the better part of 40 years. They have gorgeous brick-and-mortar stores and their website is just as stunning.
Pottery Barn's stylish sofa selection hasn't missed a step over the years, but their customer focus has certainly stumbled. Their lack of a true sofa warranty, the inability to return most couches, and deceptively long lead times all brought their score down. Their excellent website, the quality of their couch construction for the price, and their brand vibe were all highlights.
Free fabric swatches available (including leather)
White glove delivery service available
Sofas available in various cushion configurations
Cons
Longer-than-advertised lead times
No official sofa warranty
Limited return policy (Quick Ship items only)
Expensive white-glove delivery (only option)
Limited full-grain leather options
Pottery Barn, a household name in home decor, offers a wide array of stylish sofas that can instantly elevate your living space. Their extensive fabric selection, with many eco-friendly options, allows you to find the perfect match for your aesthetic. However, be prepared for potentially lengthy lead times and the absence of a formal warranty.
While their white-glove delivery ensures your sofa arrives in pristine condition, it comes with a hefty price tag and is the only delivery option. Additionally, their return policy is quite restrictive, only applying to Quick Ship items.
Despite these drawbacks, Pottery Barn's commitment to quality shines through in their sofas' construction and materials. Their dedication to sustainability, evident in their tree-planting initiative and use of GREENGuard Gold certified fabrics, is another noteworthy aspect.
Ultimately, if you're willing to overlook the longer lead times and limited return policy, Pottery Barn's stylish sofas and commitment to quality might just be worth the investment.
In the battle of stylish comfort, the crown undoubtedly goes to CB2. With its glamorous designs, extensive fabric selection, and customization options, CB2 takes the throne as the go-to brand for those seeking luxurious and personalized couches.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
