Couch Comparisons

CB2 vs Modloft: Who Has Better Couches?

Seeking the coziest couch companion: CB2 or Modloft? Join us in unraveling the seat sensation saga between these two top furniture contenders.
Alex Back | Couch.com CEO & Founder
CB2 vs Modloft

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    In the quest for the perfect couch, are you Team CB2 or Team Modloft? Brace yourself for a showdown that will unravel the secrets of these top furniture brands' seating sensations.

    Side By Side

    Features
    CB2
    Modloft
    Made to Order Lead Times 8 weeks N/A
    Free Shipping Option
    White Glove Delivery Option $279-$399 $99+
    Return Option
    Warranty Included
    Financing Option CB2 Credit Card Affirm
    Assembly Required
    Large Fabric Selection
    Free Swatches Available
    Manufacturing Origin Import USA + Import
    Avg. 3-Seat Couch Price $$$ $$$-$$$$

    In the realm of style, CB2 impresses with its glamorous and stylish couch options, while Modloft brings a modern and chic vibe. When it comes to durability, CB2 offers a diverse fabric selection, and Modloft uses high-quality full-grain leather on select models. Sustainability-wise, both brands have room for improvement, with CB2 lacking a warranty and Modloft facing complaints about lead times. In terms of overall value, CB2 caters to design enthusiasts seeking statement pieces, whereas Modloft appeals to those prioritizing style over transparency and customer service.


    BRAND #1: CB2

    The image features the logo for CB2, with large, bold black letters "CB2" centered inside a rectangular red border on a white background.

    CB2, the younger sibling of Crate & Barrel, is a modern furniture brand that pushes the boundaries of design with its innovative and eye-catching pieces. They collaborate with top designers to create a unique aesthetic that blends contemporary style with a touch of eclecticism. CB2 is known for its emphasis on high-quality materials and craftsmanship, although their pricing tends to be on the higher end. While they have set ambitious sustainability goals, the lack of a warranty and strict return policy may be areas for improvement.

    CB2 | Brand Summary

    CB2 offers glamorous, stunning couch options, but their nonexistent warranty, concerning return policies, and expensive delivery charges are issues that are impossible to ignore. I love so much about the presentation, the brand, and the selection, but there’s room for serious improvement in the customer focus department.

    CB2 | PotatoMeter Rating:

    Online Shopping Experience Score 94%
    Durability and Quality Score 83%
    Shipping and Lead Time Score 91%
    Vibe Check Score 84%
    Customer Focus Score 80%
    Overall PotatoMeter Rating 86%
    Read Our CB2 Brand Review

    CB2 | Pros & Cons

    Pros

    • Glamorous and stylish couch options
    • In-stock fabrics ship quickly
    • Large selection of high-quality fabrics
    • White-glove delivery options
    • Free fabric swatches
    • Sectional builder tool for custom designs

    Cons

    • No warranty on couches
    • Strict return policy for custom orders (non-returnable)
    • Expensive delivery charges
    • Requires 50% non-refundable deposit on custom orders
    • Limited transparency regarding materials and construction details

    CB2 certainly knows how to make a statement with their glamorous and stylish sofas, featuring an impressive selection of high-quality fabrics and a handy online sectional builder for those who crave a truly custom piece.

    Their white-glove delivery option adds a touch of luxury to the experience, while the availability of free swatches helps you confidently choose the perfect fabric.

    However, CB2's allure might lose some of its luster when you delve deeper into their policies. The lack of a warranty on their couches is a notable concern, especially considering their price point. Additionally, their return policy is quite strict, especially for custom orders, which are non-returnable and require a hefty deposit.

    Ultimately, CB2 could be a dream come true for design enthusiasts seeking a statement piece, as long as you're confident in your choices and willing to forgo the safety net of a warranty.

    Shop CB2 Now

    BRAND #2: Modloft

    The image displays the word "MODLOFT" in black capital letters against a white background. The font is modern and sleek.

    Founded in 2005, Modloft has carved a niche for itself in the modern furniture market with its sleek and sophisticated designs. They pride themselves on offering "great design at reasonable prices," bridging the gap between low-cost and high-end options. Their unique approach to manufacturing, often sourcing materials and producing furniture in the same country, adds an interesting dimension to their brand story. While their commitment to accessibility is commendable, their overall brand presentation could benefit from greater transparency and a more customer-centric approach.

    Modloft | Brand Summary

    Modloft has a bit more style than substance. Their website will make you desperately want their couches, but digging a little deeper into their lead times, quality, and customer service might make you think again. The couches they do have are technically good, but the rest of the experience makes it difficult to recommend them over other options.

    Modloft | PotatoMeter Rating

    Online Shopping Experience Score 86%
    Durability and Quality Score 83%
    Shipping and Lead Time Score 78%
    Vibe Check Score 83%
    Customer Focus Score 87%
    Overall PotatoMeter Rating 83%
    Read Our Modloft Brand Review

    Modloft | Pros & Cons

    Pros

    • Modern and chic designs
    • Use of high-quality full-grain leather on some models
    • White glove delivery included with every order
    • Financing options available through Affirm
    • Free fabric swatches offered
    • ADA compliant website

    Cons

    • Inaccurately advertised lead times (customer complaints)
    • Expensive for the level of quality and customer service
    • Limited transparency regarding materials and construction details
    • Potentially expensive return shipping and restocking fees
    • Limited delivery area (not nationwide)

    Modloft, with its undeniably chic and modern aesthetic, offers sofas that will undoubtedly elevate the style of your living space. Their use of high-quality full-grain leather on select models is a noteworthy feature, and the included white-glove delivery service adds a touch of luxury to the buying experience. However, the allure fades a bit when you consider their less-than-transparent practices regarding lead times and materials, as well as their limited delivery range and potentially expensive return process.

    While their designs are undeniably eye-catching, the quality and customer service might not live up to the premium price tag. If you prioritize style above all else and are willing to gamble on the accuracy of lead times, Modloft could be a good fit. However, if you're seeking a more transparent and customer-centric experience with comparable quality at a potentially lower price, you might want to explore other options.

    Shop Modloft Now

    And the winner is...

    After examining various aspects, CB2 emerges as the superior choice over Modloft. With its wide fabric selection, customization options, and appeal to design enthusiasts, CB2 stands out as the ultimate brand for those seeking glamorous and stylish couch options. The emphasis on variety and design flexibility makes CB2 the clear winner in the couch comfort face-off.

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    Alex Back
    Couch.com CEO & Founder
    Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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