Looking for the perfect couch? Wondering if CB2 or Joss & Main has your dream seating solution? Let's uncover which brand will win the stylish sofa showdown!
Alex Back | Couch.com CEO & Founder
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Hold onto your seats as we unravel the ultimate face-off between couch gurus CB2 and Joss & Main. It's a battle of trendy styles, quality materials, and customer satisfaction. Which brand will win the throne in the world of fashionable furniture?
Side By Side
Features
CB2
Joss & Main
Made to Order Lead Times
8 weeks
6-12 weeks
Free Shipping Option
White Glove Delivery Option
$279-$399
Return Option
Warranty Included
Financing Option
CB2 Credit Card
Multiple
Assembly Required
Large Fabric Selection
Varies
Free Swatches Available
Manufacturing Origin
Import
Import
Avg. 3-Seat Couch Price
$$$
$$-$$$$
CB2 and Joss & Main each bring something unique to the table in the couch game. CB2 shines with its emphasis on durability, style, sustainability, and customer focus, positioning itself in the premium to luxury price range. Comparatively, Joss & Main appeals to buyers looking for trendy, affordable options with reasonable quality and quick delivery in the budget to mid-range category. While CB2 offers sophisticated designs and top-notch quality, Joss & Main focuses on accessibility and style, making the choice between the two a matter of personal preference.
BRAND #1: CB2
CB2, the younger sibling of Crate & Barrel, is a modern furniture brand that pushes the boundaries of design with its innovative and eye-catching pieces. They collaborate with top designers to create a unique aesthetic that blends contemporary style with a touch of eclecticism. CB2 is known for its emphasis on high-quality materials and craftsmanship, although their pricing tends to be on the higher end. While they have set ambitious sustainability goals, the lack of a warranty and strict return policy may be areas for improvement.
CB2 | Brand Summary
CB2 offers glamorous, stunning couch options, but their nonexistent warranty, concerning return policies, and expensive delivery charges are issues that are impossible to ignore. I love so much about the presentation, the brand, and the selection, but there’s room for serious improvement in the customer focus department.
Strict return policy for custom orders (non-returnable)
Expensive delivery charges
Requires 50% non-refundable deposit on custom orders
Limited transparency regarding materials and construction details
CB2 certainly knows how to make a statement with their glamorous and stylish sofas, featuring an impressive selection of high-quality fabrics and a handy online sectional builder for those who crave a truly custom piece.
Their white-glove delivery option adds a touch of luxury to the experience, while the availability of free swatches helps you confidently choose the perfect fabric.
However, CB2's allure might lose some of its luster when you delve deeper into their policies. The lack of a warranty on their couches is a notable concern, especially considering their price point. Additionally, their return policy is quite strict, especially for custom orders, which are non-returnable and require a hefty deposit.
Ultimately, CB2 could be a dream come true for design enthusiasts seeking a statement piece, as long as you're confident in your choices and willing to forgo the safety net of a warranty.
As part of the Wayfair family, Joss & Main leverages their logistical prowess to offer a wide variety of stylish furniture at accessible prices. Their focus on trendy designs and fast shipping caters to those who crave a fresh look without the wait (or the hefty price tag). With curated collections and frequent sales, Joss & Main makes it easy to discover that perfect piece to elevate your home. Their commitment to responsible wood sourcing and use of CertiPUR-US certified foam also reflects a growing awareness of sustainability.
Joss & Main | Brand Summary
Joss and Main furniture nails that combo of current styles and actually getting it into your home fast. Their collection can be seen as the ultimate style edit, offering a curated selection of home decor items that cater to a variety of tastes. Lots of their pieces offer that two-day shipping, which is amazing if you need a new sofa, like, yesterday. Their price points are pretty reasonable, too.
I wouldn’t call Joss and Main sofas the pinnacle of couch craftsmanship (they’re made by different manufacturers across the industry and vary in quality and price point with a focus on the more low cost promotional category), but that’s not what they’re going for. Joss and Main furniture is perfect for style-conscious folks who want a fresh look without spending a fortune or waiting forever. And they do that very well.
Fast shipping options available (some as fast as 2 days)
Clear shipping and lead time information
Free white glove delivery for many sofas
Variety of financing options
1-year limited warranty (standard)
Cons
Quality varies across manufacturers, not all high-end
Limited customization options beyond fabric and configuration
Return shipping costs not covered
Most sofas require assembly (though white glove service is available)
Warranty terms could be more generous and transparent
Joss & Main is a haven for the style-conscious shopper on a budget, offering a wide range of trendy sofas with surprisingly fast shipping. While they won't break the bank, don't expect the absolute highest quality craftsmanship – their focus is on delivering affordable style.
The free white-glove delivery for many sofas is a major perk, saving you the hassle of assembly. However, the return policy could be more generous, as you'll have to cover the return shipping costs.
Overall, Joss and Main is a solid choice if you're looking for a trendy sofa that won't leave you waiting (or bankrupt!). But if you're a stickler for top-notch quality and prefer more generous return policies, you might want to explore other options.
In the battle of the couch titans, CB2 takes home the crown for its blend of durability, style, sustainability, and customer focus, appealing to buyers seeking premium luxury and sophisticated designs. With top-notch quality and attention to detail, CB2 stands out as the ultimate choice for those who value both aesthetics and substance. When it comes to high-end, fashionable seating, CB2 reigns supreme.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
