Couch Comparisons

Castlery vs Hem: Who Has Better Couches?

Looking for the perfect couch but torn between Castlery and Hem? Discover which brand steals the spotlight in the battle of comfort, durability, and design.
Alex Back | Couch.com CEO & Founder
Castlery vs Hem

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    Hold onto your cushions as we compare Castlery and Hem, giants in the world of chic couches. Which brand will steal the show with their design prowess and durability, leaving you ready to upgrade your living space?

    Side By Side

    Features
    Castlery
    Hem
    Made to Order Lead Times N/A 1-7 Weeks
    Free Shipping Option
    White Glove Delivery Option $100-$150 $299
    Return Option
    Warranty Included
    Financing Option Affirm Affirm
    Assembly Required Varies
    Large Fabric Selection
    Free Swatches Available
    Manufacturing Origin Asia Europe
    Avg. 3-Seat Couch Price $$ $$$$

    Castlery and Hem duke it out in the couch arena. Castlery hits the stage with budget-friendly prices, while Hem leans towards the premium range offering durable construction and transparent shipping information. Castlery shines with fast lead times and a user-friendly online shopping experience, but Hem stands out for its Scandinavian twist on modern designs and a strong emphasis on sustainability.


    BRAND #1: Castlery

    The image displays the word "CASTLERY" in all capital letters against a plain white background. The text is written in a serif font, with a minimalistic and clean design.

    Castlery was founded in 2013 with the goal of making designer furniture accessible to everyone. Their imported, direct to consumer model has allowed them to achieve that goal, as evidenced by their stylish selection of sofas at affordable prices.

    Castlery | Brand Summary

    Castlery does an amazing job of presenting and displaying their couches. Browsing their website is a joy, and their collections of Castlery furniture are good quality at this price point. They have fast lead times and their customer focus is great for the lower price tier that they occupy.

    If you feel priced out by places like Joybird, West Elm, or CB2, then Castlery Furniture's stylish, budget-friendly selection will be a pleasant surprise.

    Castlery | PotatoMeter Rating:

    Online Shopping Experience Score 95%
    Durability and Quality Score 86%
    Shipping and Lead Time Score 94%
    Vibe Check Score 86%
    Customer Focus Score 88%
    Overall PotatoMeter Rating 90%
    Read Our Castlery Brand Review

    Castlery | Pros & Cons

    Pros
    • High style at low prices
    • In-stock couches ship very fast
    • 3-year warranty on Castlery sofa frames
    • Affordable add-on delivery options
    • Has a 3.6 star rating on TrustPilot
    Cons
    • Couches manufactured in Asia
    • 20% return fees
    • Limited fabric selection
    • No free delivery option outside select cities
    • Plywood and LVL sofa frames
    • No brick-and-mortar locations

    Castlery furniture offers a breath of fresh air for those seeking a stylish sofa without the hefty price tag. Their online shopping experience is top-notch, featuring a user-friendly website, glamorous photos that make their couches even more tempting, and impressively fast shipping times. Plus, their 3-year warranty offers a sense of security for your investment.

    However, don't let the low prices fool you entirely. As Castlery furniture reviews reveal, fabric selection might leave you wanting more variety, and their 20% restocking fee could be a deterrent if you're unsure about your purchase. Additionally, while most of their sofas require minimal assembly (just attaching the legs), it's worth noting that they don't offer white-glove delivery service.

    So, if you're a savvy shopper with a penchant for modern design and a willingness to tackle minor assembly, Castlery could be your ideal match. Their combination of style, affordability, and convenience makes them a compelling option for those looking to elevate their living space without breaking the bank. Just be sure to carefully consider your fabric options and be prepared to commit to your purchase, as returns can get a bit pricey.

    Shop Castlery Now

    BRAND #2: Hem

    The image features the word "Hem" in bold, black text against a plain white background.

    Hem is a design-forward furniture company that partners with renowned designers to create modern pieces with a Scandinavian aesthetic. Their commitment to quality is evident in their use of premium materials and focus on durable construction. Founded by Petrus Palmer, Hem aims to be a driving force in the design community, offering stylish and functional furniture that stands the test of time. Their emphasis on sustainability is also noteworthy, with a focus on responsible materials and minimizing waste in production and packaging.

    Hem | Brand Summary

    Hem nails the balance between playful design and grown-up craftsmanship. Their sofas won't fall apart after a month, and the fabrics feel surprisingly luxurious for the price point. While I have a few nitpicks (which we'll get into shortly!), I was pleasantly surprised by how well the brand walks the line between trendy and timeless. If you're looking for furniture with personality but don't want to compromise on quality, Hem is absolutely worth checking out.

    Hem | PotatoMeter Rating

    Online Shopping Experience Score 93%
    Durability and Quality Score 92%
    Shipping and Lead Time Score 93%
    Vibe Check Score 95%
    Customer Focus Score 90%
    Overall PotatoMeter Rating 93%
    Read Our Hem Brand Review

    Hem | Pros & Cons

    Pros
    • Stylish, modern designs with a Scandinavian twist
    • Durable construction with quality materials
    • Transparent shipping information and multiple shipping methods
    • Financing options available through Affirm
    • Free fabric swatches
    • Strong emphasis on sustainability
    Cons
    • Limited return window
    • Expensive return shipping and repackaging fees
    • No free shipping
    • Limited customization options
    • Limited information on cushion construction and support systems

    Hem offers stylish, Scandinavian-inspired sofas that boast quality craftsmanship and durable materials. Their dedication to transparency is evident in their clear shipping information and detailed care instructions. However, the limited return window and hefty return fees could be a dealbreaker for some, and the lack of free shipping adds to the overall cost. While their customizable options are decent, they might not satisfy those seeking extensive personalization.

    Overall, Hem is a strong contender for design-conscious buyers willing to invest in quality, but potential customers should weigh the costs and limitations before committing.

    Shop Hem Now

    And the winner is...

    And the winner is Hem! With its premium quality construction, focus on sustainability, and stylish designs, Hem outshines Castlery in this couch comparison. If you value durability, sustainability, and modern aesthetics, Hem steals the show and emerges as the top pick for upgrading your living space.

    A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
    Alex Back
    Couch.com CEO & Founder
    Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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