Which couch king will win the comfort battle: Burrow or Serena & Lily? Keep reading to unravel the mystery!
Alex Back | Couch.com CEO & Founder
We independently select everything we recommend. When you buy through our links, we may earn a commission.
Are you struggling to decide between Burrow and Serena & Lily for your next couch purchase? Dive into our showdown to uncover which brand crafts the comfiest resting spots!
Side By Side
Features
Burrow
Serena & Lily
Made to Order Lead Times
N/A
8-10 weeks
Free Shipping Option
White Glove Delivery Option
$299+
Return Option
Warranty Included
Financing Option
Affirm
Affirm
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin
USA + Import
USA
Avg. 3-Seat Couch Price
$$-$$$
$$$$
When pitting Burrow against Serena & Lily, buyers are faced with distinct choices. Burrow's modular design and small space suitability cater to practical needs, while Serena & Lily's refined coastal style offers sophistication. In terms of durability, both brands excel, but Serena & Lily's sustainable practices appeal to conscientious consumers. While Burrow hits the mid-range price point, Serena & Lily, with its premium quality materials, falls into the luxury category, offering upscale options for those valuing both style and sustainability.
BRAND #1: Burrow
Burrow is an online-only retailer that was founded in 2016. The original idea was actually a class project before it transformed into a real company. Burrow's goal was to modernize the entire couch shopping and couch ownership experience. Modularity, expandability, and ease of assembly were the core principles.
Burrow | Brand Summary
Burrow provides a clever and creative solution to the many issues that have historically plagued couches – bulkiness, inflexibility, and immobility to name a few. Burrow’s modern, modular methodology has some major benefits over the competition, but it also leads to several flaws that are hard to gloss over. Their emphasis on sustainability and eco-friendly practices are admirable and commendable. However, the materials used for their modular couches are not as high a quality as you’d hope for given the price.
Burrow’s primary goal is to modernize the furniture market. Their couches are designed to be modular and expandable so that they can grow with you. They’re also delivered in boxes and easily assembled and disassembled. Great for apartment dwellers!
Burrow’s couches ship for free via FedEx, though you might end up with a dozen boxes if you order a sectional. Their couches come with a 1-year warranty on craftsmanship. A Mulberry extended warranty is also available, which protects against accidents and damage.
Several of Burrow’s couches have multiple customization options so you can really design a sofa that suits your style. There are also modern, high-tech options like having a phone charger built right into the couch. Perfect for those nights you’re browsing on your phone while half-watching “Love is Blind” on TV.
One of Burrow’s drawbacks is that the material quality could be better. It’s not terrible at the lower end of their price range, but for their higher-priced couches, the cushions could feature higher-quality fill materials. On top of that, their business model implies that their couches will be inexpensive, but they can actually get quite pricey.
Lead times are also longer than you’d expect. If a couch is in-stock it could ship out in 1-2 weeks. It could take 4-6 weeks or even 4 months if not. And once your couch arrives, assembly can be much more challenging than advertised.
Founded on a passion for creating refined and relaxed living spaces, Serena & Lily has established itself as a leader in high-end home furnishings. Their commitment to quality craftsmanship, sustainable practices, and unique coastal-inspired designs sets them apart in the market. With an emphasis on aesthetics and functionality, Serena & Lily's sofas are more than just furniture. They're an expression of a lifestyle that values beauty, comfort, and environmental responsibility.
Serena & Lily | Brand Summary
At Serena & Lily, the commitment to creating refined and relaxed home environments shines through in their couch offerings. Their attention to detail, use of quality materials, and dedication to comfort and style are apparent, setting a high bar in the furniture industry. As a furniture connoisseur, I'm consistently impressed by the brand's ability to balance aesthetic appeal with functionality, ensuring their sofas are not just furniture pieces but lifestyle enhancers. In this review, we delve into the essence of Serena & Lily's approach to furniture design, emphasizing their customer-centric philosophy and innovative spirit. Their sofas are a testament to the brand's ethos of infusing everyday living with a dose of sophistication, whether it's through a plush sectional or a versatile modular piece. The overall Potatometer rating reflects my comprehensive evaluation of their range, considering factors like design innovation, comfort, durability, and customer satisfaction. It underscores why Serena & Lily is a revered name among discerning homeowners.
Serena & Lily is a haven for those seeking a sophisticated, coastal-inspired aesthetic for their living space, offering a curated collection of sofas that are handcrafted in the USA with meticulous attention to detail and high-quality materials. These sofas promise both style and durability, making them an investment piece that can elevate any living space. The brand's commitment to sustainability is evident in their use of eco-friendly materials and partnerships with organizations like 4ocean, making them an appealing choice for conscious consumers.
However, the allure of Serena & Lily's luxurious sofas comes with a premium price tag, reflecting the brand's commitment to quality and craftsmanship. While their complimentary white-glove delivery service is a major perk, their return policy, though fairly standard in the industry, includes restocking fees that could potentially add up. Moreover, the 8-10 week lead time for custom upholstery might test the patience of those eager to furnish their homes quickly.
Despite these considerations, Serena & Lily's dedication to quality, sustainability, and timeless design continues to resonate with a discerning clientele who value both aesthetics and ethical practices. Their sofas, whether a classic silhouette or a modern sectional, are not merely functional pieces but a reflection of a lifestyle that celebrates beauty, comfort, and a commitment to responsible consumption.
In this clash of couch contenders, Serena & Lily emerges as the ultimate victor. With its refined coastal style, premium quality materials, commitment to sustainability, and luxurious feel, Serena & Lily stands out as the go-to choice for those seeking both elegance and eco-consciousness in their furniture.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
