Couch Comparisons

Burrow vs Arhaus: Who Has Better Couches?

Can Arhaus' unparalleled sophistication surpass Burrow's modern flair? Unravel the couch mystery with us!
Burrow vs Arhaus
Step right up to witness the clash of the couch titans - Burrow vs. Arhaus. Who will reign supreme in this contest of sitting superiority and style supremacy?

Side By Side

Features
Burrow
Arhaus
Made to Order Lead Times N/A 6 weeks
Free Shipping Option
White Glove Delivery Option $299-$599
Return Option
Warranty Included
Financing Option Affirm Arhaus Credit Card
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin USA + Import USA
Avg. 3-Seat Couch Price $$-$$$ $$$-$$$$

Burrow's versatile styles, decent durability, eco-friendly practices, and decent overall value place it in the mid-range category. On the other hand, Arhaus excels in elegant designs, exceptional durability, and high sustainability, positioning it in the premium to luxury range. Arhaus shines as the clear winner, offering unmatched durability, timeless style, and environmental consciousness that elevate its overall value.


BRAND #1: Burrow

The image shows the word "BURROW" written in bold, modern, black uppercase letters against a plain white background.

Burrow is an online-only retailer that was founded in 2016. The original idea was actually a class project before it transformed into a real company. Burrow's goal was to modernize the entire couch shopping and couch ownership experience. Modularity, expandability, and ease of assembly were the core principles.

Burrow | Brand Summary

Burrow provides a clever and creative solution to the many issues that have historically plagued couches – bulkiness, inflexibility, and immobility to name a few. Burrow’s modern, modular methodology has some major benefits over the competition, but it also leads to several flaws that are hard to gloss over. Their emphasis on sustainability and eco-friendly practices are admirable and commendable. However, the materials used for their modular couches are not as high a quality as you’d hope for given the price.

Burrow | PotatoMeter Rating:

Online Shopping Experience Score 86%
Durability and Quality Score 85%
Shipping and Lead Time Score 83%
Vibe Check Score 90%
Customer Focus Score 84%
Overall PotatoMeter Rating 86%
Read Our Burrow Brand Review

Burrow | Pros & Cons

Pros

  • Incredible modular and small space options
  • Free shipping via FedEx
  • 1-year + extended warranty
  • Modern tech options
  • Great customization options

Cons

  • Limited fabric catalog
  • Material quality could be better
  • Long lead times
  • Pricier than expected
  • Assembly can be challenging

Burrow’s primary goal is to modernize the furniture market. Their couches are designed to be modular and expandable so that they can grow with you. They’re also delivered in boxes and easily assembled and disassembled. Great for apartment dwellers!

Burrow’s couches ship for free via FedEx, though you might end up with a dozen boxes if you order a sectional. Their couches come with a 1-year warranty on craftsmanship. A Mulberry extended warranty is also available, which protects against accidents and damage.

Several of Burrow’s couches have multiple customization options so you can really design a sofa that suits your style. There are also modern, high-tech options like having a phone charger built right into the couch. Perfect for those nights you’re browsing on your phone while half-watching “Love is Blind” on TV.

One of Burrow’s drawbacks is that the material quality could be better. It’s not terrible at the lower end of their price range, but for their higher-priced couches, the cushions could feature higher-quality fill materials. On top of that, their business model implies that their couches will be inexpensive, but they can actually get quite pricey.

Lead times are also longer than you’d expect. If a couch is in-stock it could ship out in 1-2 weeks. It could take 4-6 weeks or even 4 months if not. And once your couch arrives, assembly can be much more challenging than advertised.

Shop Burrow Now

BRAND #2: Arhaus

The image features the word "ARHAUS" in capital letters, written in a simple, elegant font. The text appears centered against a white background.

Founded in 1986, Arhaus has established itself as a premier destination for distinctive, high-quality furniture. With a commitment to sustainability, the brand partners with artisans worldwide, utilizing reclaimed, recycled, and natural materials. Their unique designs, often inspired by global travels and cultural influences, offer a refreshing alternative to mass-produced furniture. Arhaus' dedication to quality craftsmanship and customer satisfaction has earned them a loyal following of discerning homeowners who seek furniture that is both beautiful and built to last.

Arhaus | Brand Summary

Arhaus, as a brand, has consistently demonstrated a commitment to quality and customer satisfaction. Arhaus sofas are not just pieces of furniture but a blend of comfort, durability, and style that stands out in the market. The craftsmanship is evident in every stitch, and the attention to detail is commendable. Arhaus has created a positive brand vibe with their responsive customer service and user-friendly website. Arhaus sofas, sectionals, modular, and other sofa types cater to diverse customer needs, making Arhaus furniture a reliable choice for your next sofa purchase.

Arhaus | PotatoMeter Rating

Online Shopping Experience Score 92%
Durability and Quality Score 95%
Shipping and Lead Time Score 90%
Vibe Check Score 97%
Customer Focus Score 93%
Overall PotatoMeter Rating 93%
Read Our Arhaus Brand Review

Arhaus | Pros & Cons

Pros

  • legant and unique designs
  • High-quality, durable materials
  • Made in the USA with global artisan partnerships
  • White glove delivery
  • Free fabric swatches (up to 5)
  • Commitment to sustainability

Cons

  • On the pricey end of the spectrum
  • Long lead times for custom orders
  • Warranty details are not easily accessible
  • 10% restocking fee on returns
  • Limited transparency regarding specific construction details

Arhaus offers a captivating blend of artistry and practicality in their sofa collections, with each piece meticulously crafted using high-quality materials. Their commitment to sustainability and unique designs, often inspired by global artisans, makes them a standout in the furniture market. However, the allure of Arhaus sofas comes at a premium price, reflecting their commitment to quality and craftsmanship.

While their white glove delivery ensures a seamless experience, the limited 14-day return window and 10% restocking fee might deter some potential buyers. Additionally, the lack of readily available warranty details and limited transparency regarding specific construction techniques might be a concern for those seeking comprehensive information before making a significant investment.

Despite these considerations, Arhaus remains a top choice for those who prioritize unique designs, quality materials, and sustainable practices. Their sofas, whether a plush sectional or a sleek modern design, are more than just furniture; they are a testament to the brand's dedication to creating pieces that elevate your living space and reflect your values and personal style.

Shop Arhaus Now

And the winner is...

In this heated battle between Burrow and Arhaus, Arhaus takes the throne with its unmatched durability, sophisticated designs, and strong sustainability focus. Arhaus' commitment to quality craftsmanship and sustainable sourcing sets it apart, making it the top choice for those seeking both style and substance in their furniture.

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Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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